Galaxy Tab pro (12.2, 4G)

Find out how to recover data from your Galaxy device if the screen is not working properly. Even if your screen is smashed, you can back up or transfer your data remotely using Find My Mobile or via USB.

Setting How do I use Kids Mode?

Find out more about using Kids Mode with Samsung Support

How to use How do I transfer my data from my iOS device to my new Samsung Galaxy?

Learn how to transfer your data from an iPhone to a Samsung Galaxy smartphone with our easy video guide, instructions, and Smart Switch App.

How to use How do I transfer my data from my old Android phone to my new one?

Find out more about switching your Android device with Samsung Support

How to use How do I install a SIM or memory card on my Galaxy device?

Learn how to install, change, insert or remove your SIM or SD memory card on your Samsung Galaxy phone using our easy guide and instructions.

Samsung Apps What is Smart Switch and how do I use it?

FAQ for Samsung mobile phones. Find out more about "What is Samsung Smart Switch and how do I use it?" with Samsung Support.

Application What to do if Google Play Store will not load or download apps

FAQ for Samsung mobile phones. Find out more about "What to do if Google Play Store will not load or download apps" with Samsung Support.

Network & WiFi I can't connect to Wi-Fi on my Samsung Galaxy device

FAQ for Samsung mobile phones. Find out more about "I can't connect to Wi-Fi on my Samsung Galaxy device" with Samsung Support.

Setting How to start my Galaxy device in Safe mode

FAQ for Samsung mobile phones. Find out more about How to start my Galaxy device in Safe mode with Samsung Support.

Hardware What to do if the screen on your device is flickering

Find out what you can do if the screen of your Samsung Galaxy device is flickering

Hardware What size memory card does my Galaxy tablet accept?

Find out which size memory card your device accepts and the maximum external memory size for your Galaxy tablet.

Power what to do if your tablet is not charging

FAQ for Samsung tablets. Find more about 'What to do if your tablet is not charging' with Samsung Support

Samsung Apps Samsung smart switch

https://www.samsung.com/uk/support/mobile-devices/smart-switch-app/

How to use How to turn on or hide your caller ID

Find out more about how to turn on or hide your phone number and name when calling someone from your galaxy smartphone.

How to use Registering your Samsung product

FAQ for Samsung mobile devices. Find more about 'Registering your Samsung product' with Samsung Support

How to use How to scan QR code on your Galaxy phone or tablet

Learn how to scan a QR code on your Samsung Galaxy phone or tablet with our easy guide and instructions.

How to use How to sync data across your Galaxy devices using Samsung Cloud

Find out how you can sync the data on your Galaxy smartphone or tablet across several devices with Samsung Cloud.

Network & WiFi How do I set up my Google account on my Samsung Galaxy device?

FAQ for Samsung Mobile Device. Find more about 'How do I set up my Google account on my Samsung Galaxy device?' with Samsung

Application How do I stop my children from making in-app purchases on my Samsung Galaxy device?

FAQ for Samsung Mobile Device. Find more about 'How do I stop my children from making in-app purchases on my Samsung Galaxy device?' with Samsung Support

Power My device is charging slowly, not switching on or keeps restarting

FAQ for Samsung mobile phones. Find more about "My device is charging slowly , not switching on or keeps restarting" with Samsung Support.

Samsung Apps What is Samsung Pass and how do I use it?

Find out more about Samsung Pass with Samsung Support

How to use What is Device Care and how do I use it?

FAQ for Samsung Mobile Devices. Find more about 'What is Device Care and how do I use it?' with Samsung Support.

Battery Charging your smartphone or tablet

Find out more about charging your mobile device including Fast Charging, Wireless Charging and Wireless PowerShare.

Setting How do I use the Do not Disturb feature?

FAQ for Samsung smartphones. Find more about 'How do I use the Do not Disturb feature?' with Samsung Support.

How to use What are Multi Windows and how do I use them?

FAQ for Samsung mobile. Find more about 'What are Multi Windows and how do I use them?' with Samsung Support.

How to use What is AR (Augmented Reality) Emoji and how do I use it?

FAQ for Samsung smart phones and tablets. Find more about 'What is AR (Augmented Reality) Emoji and how do I use it?' with Samsung Support.

Camera What is the Hyperlapse camera mode and how do I use it?

FAQ for Samsung smart phone. Find more about 'What is the Hyperlapse camera mode and how do I use it?' with Samsung Support.

Network & WiFi Connecting your Galaxy tablet to other devices

Find out more about connecting your Galaxy table with Samsung Support

How to use Using Wireless Powershare on the Galaxy Fold

FAQ for Samsung Galaxy Smartphones. Find more about 'Using Wireless Powershare on the Galaxy Fold' with Samsung Support.

How to use Dolby Atmos on the Galaxy Fold

FAQ for Samsung mobile devices. Find more about 'Customising sound settings on the Galaxy Fold' with Samsung Support.

How to use How do I use the Samsung Internet app?

FAQ for Samsung smartphones. Find more about 'How do I use the Samsung Internet app?' with Samsung Support

Message Customer Warning - Samsung Lottery and Samsung Job Offer Scams

Find out more about "Customer Warning - Samsung Lottery and Samsung Job Offer scams" with Samsung Support.

How to use 100GB OneDrive offer redemption FAQs

Find out more about the 100GB OneDrive Storage offer with Samsung Support

How to use How do I add additional user accounts to my Galaxy tablet?

FAQ for Samsung mobile devices. Find more about 'How do I add additional user accounts to my Galaxy tablet?' with Samsung Support

How to use How can I connect and use my device with a computer or tablet?

FAQ for Samsung Mobile Devices. Find more about 'How can i connect and use my device with a computer or tablet?' with Samsung Support.

Battery Which charger should I use for my Galaxy phone or tablet?

You can charge your device using any Samsung travel adapter, but there are a lot of different factors to take into consideration. Learn what kind of charger you should use with your phone or tablet.

How to use How do I control my smart home devices using my SmartTag?

FAQ for Samsung mobile devices. Find more about 'How do I control my Smart Home devices using my SmartTag?' with Samsung Support.

How to use How do I find my SmartTag?

FAQ for Samsung mobile devices. Find out more about 'How do I find my SmartTag' with Samsung Support.

Samsung Apps I cant access my Yahoo email account through the Samsung Email app

FAQ for Samsung mobile device. Find more about I cant access my Yahoo email account through the Samsung Email app with Samsung Support

Software Upgrade Why are some Android apps crashing

There have been reports of certain Android apps crashing after they are launched. Find out how to resolve this issue on your Samsung Galaxy Device

How to use What to do if S Pen isn't working with Galaxy phone screen

If the S Pen isn't working with your Galaxy phone on the bottom part of the screen, try these steps to solve the problem.

How to use How to play sound in both speakers and solve mute problems

FAQ for Mobile & Devices. Find more about How to play sound in both speakers and solve mute problems with Samsung Support.

How to use How to use a second screen on your Tablet

FAQ for Mobile & Devices. Find more about How to use a second screen on your Tablet with Samsung Support.

How to use How to stop your Galaxy phone or tablet screen going dark & timing out?

Find out how to stop your Samsung Galaxy phone or tablet screen from going dark. Learn how to adjust the timer settings with our guide and instructions.

How to use How to reconnect a disconnected S pen

FAQ for Samsung S Pen. Find more about ‘How to reconnect a disconnected S pen' with Samsung Support.

Samsung Apps How to change your Samsung Account mobile number using two-step phone verification

Find out how you can change the mobile number of your Samsung Account using two-step phone verification.

Setting What is Maintenance Mode & how to use it on your Galaxy phone or tablet

Find out what Maintenance mode is, what features it has, and how you can activate it on your Galaxy smartphone or tablet.

How to use Safety precautions when using a Galaxy device

FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.

How to use How to change the language settings of each app in your Galaxy device

FAQ for Mobile Devices. Find more about How to change the language settings of each app in your Galaxy device with Samsung Support.

Application How to set up email app on Samsung Phone or Tablet

Find out how to set up email app on your Samsung Android Phone. Learn how to access mail app settings with our easy guide and instructions.

Network & WiFi 5G Network Carriers for Galaxy phones & tablets

Find out which network carriers support 5G for your Samsung Galaxy phone or tablet in your location.

How to use Use two hands with your Samsung Galaxy devices for maximum productivity

Find out how to use 2 handed mode on your Samsung Galaxy Z Flip 5, Fold 5 & Tab S9 with our easy guide & instructions.

How to use How to activate or deactivate auto rotate on you Galaxy smartphone or tablet

Find out how to adjust the screen rotation settings on your Samsung Galaxy smartphone or tablet.

How to use Navigate your Galaxy phone and Galaxy tablet using Multi control

Find out how to use Samsung Multi Control on your Galaxy phone or tablet with our easy guide and instructions.

How to use How to clean your Samsung Galaxy device

Considering how dirt and germs accumulate on the devices we use every day, it is wise to learn how to clean your Samsung Galaxy device.

Software Upgrade Simplified app names in Galaxy One UI 6

Discover the streamlined experience of Samsung Galaxy One UI 6.0, where app names are simplified for enhanced usability. Explore Samsung's latest user interface updates, making your Android device even more user-friendly.

How to use Protect your Galaxy device with the Auto Blocker feature

A guide to discover effective strategies to safeguard your Samsung device with Auto Blocker. Learn how to prevent installing unauthorised apps, secure your device against malicious activity and enhance privacy and security.

Samsung Apps Use the Samsung Find app to share your location with your friends, child, family, and other contacts

Learn how to use the Samsung Find app to share your location with friends, family, and other contacts.

Samsung Apps Use the Samsung Find app to locate a lost device

Learn how to use the Samsung Find app to locate lost devices and track Samsung SmartTags.

Samsung Apps Features of the Samsung Find app

Discover the various features of the Samsung Find app.

How to use Errors When Registering a Card in Samsung Wallet

Find out what to do if you are experiencing problems registering your new card in Samsung wallet

How to use How to set Generative wallpaper on Galaxy devices

Learn how to use generative wallpaper on the Galaxy S24.

Multimedia How to use Quick Share to share a file between phones

Learn how to use the Quick Share feature on your Galaxy S24.

How to use How to use One-handed mode and One Hand Operation +

Learn more about One-handed mode and One Hand Operation + on your Galaxy device with Samsung support.

How to use Connecting a 3.5mm headphone jack via USB-C to your Samsung Galaxy device

Find out what to do If you are having problems connecting your Samsung device to a 3.5mm audio jack via USB-C.

Lock Unlock Your Samsung Galaxy with a previous screen lock method

Discover how to unlock your Galaxy device with a previous screen lock method when you’ve forgotten your current PIN, password, or pattern.

Hardware Solid foreign object and water resistance rating (IP ratings) guide

Discover the features and meanings behind Ingress Protection (IP) ratings, which indicate a product's resistance to dust and water, helping you make informed decisions.

Software Upgrade How to update your Samsung Galaxy phone or tablet

Learn how to keep your Galaxy phone or tablet up-to-date.

Setting About the updated Edge Panel and accessing the Smart select feature

Discover how the redesigned Edge Panel has made accessing the Smart select feature more convenient.

Audio Sounds, vibrations, and notifications on your Samsung Galaxy devices

Personalise sounds, vibrations, and notification settings on your Samsung Galaxy devices to enhance your user experience.

Battery How to set the display of charging information on your Samsung Galaxy device

Learn how to customise the display of charging notifications.

Power What to do if your Samsung Galaxy device turns off unexpectedly

If your Galaxy device turns off suddenly, this guide offers troubleshooting steps to identify the cause and solutions to ensure that it stays powered on when you need it.

Power How to use the Wireless power sharing feature on your Galaxy Device

Learn how to use the Wireless power sharing feature to charge your Galaxy phone and other devices.

Power How to fix unexpected shutdowns on the Samsung Galaxy Tab

This guide provides steps to help you identify and troubleshoot issues when your Galaxy Tab unexpectedly shuts down, ensuring it stays powered on when you need it most.

Battery What to do if your Samsung Galaxy Tab is not charging

Learn how to fix common charging issues like a faulty charging port, damaged cables, or slow charging. Follow these troubleshooting tips to resolve Galaxy Tab charging problems.

How to use What to do if your Samsung Galaxy device is not responding to S Pen Air actions

Learn how to troubleshoot your Galaxy device if S Pen air actions are not responding.

Setting How do I change the wallpaper on my Samsung Galaxy smartphone?

FAQ for Samsung mobile phones. Find more about How do I change the wallpaper on my Samsung Galaxy smartphone? with Samsung Support.

How to use How can I personalise and turn predictive text on and off on my Samsung Galaxy device?

Predictive text suggests words as you type on your Samsung Galaxy device. Learn how to turn it on and off as well as how to personalise it here.

Samsung Hub Do I have to pay to use the Samsung Hub app?

FAQ for Samsung Mobile Device. Find more about 'Do I have to pay to use the Samsung Hub app?' with Samsung

Power What to do if your water-resistant phone or tablet detects moisture in the charging port

We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.

How to use What are widgets and how do I add them to my Android smartphone or tablet?

FAQ for Samsung mobile phones. Find out more about "What are widgets and how do I add them to my Android smartphone or tablet?" with Samsung Support.

How to use Different methods to unlock the Galaxy Tab

FAQ for Samsung mobile devices. Find more about "Different ways to unlock the Galaxy Tab" with Samsung Support.

Network & WiFi How do I change the name of my device?

Find out how to change the visible name of your device

Backup & Restore How do I transfer my data from my old Android phone to my new one?

Find out more about switching your Android device with Samsung Support

How to use Using Wireless PowerShare on the Galaxy Fold

FAQ for Samsung Galaxy Smartphones. Find more about 'Using Wireless Powershare on the Galaxy Fold' with Samsung Support.

Samsung Apps How to use Samsung TV Plus Mobile

Find out how to access and use Samsung TV Plus Mobile, where you can stream live TV along with video-on-demand content on your smartphone or tablet

Application Using Samsung DeX with your Galaxy tablet

FAQ for Samsung Mobile Devices. Find more about 'How can i connect and use my device with a computer or tablet?' with Samsung Support.

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