SM-A415F/DSN

FAQ for Samsung mobile phones. Find more about How do I find the IMEI, model number and serial number for a Samsung Galaxy phone? with Samsung Support.

Network & WiFi My Galaxy smartphone has frozen, how do I restart it?

FAQ for Samsung Mobile Device. Find more about 'My Galaxy smartphone has frozen, how do I restart it?' with Samsung

Backup & Restore How do I perform a factory reset on my mobile device?

FAQ for Samsung mobile phones. Find more about How do I perform a factory reset on my mobile device? with Samsung Support.

Network & WiFi How do I turn international data roaming on or off on my Samsung Galaxy device?

Find out how to turn international data roaming off or on with your Samsung Galaxy Android phone with our easy guide and instructions.

Samsung Apps How do I set up or log into my Samsung Account?

FAQ for Samsung mobile phones. Find more about "How do I set up or log into my Samsung Account on my Samsung smartphone?" with Samsung Support.

Software Upgrade How to update the software on a Galaxy smartphone or tablet

Learn how to check for operating system updates and security updates on your Samsung Galaxy device here.

How to use I smashed my screen and can't use the touchscreen. Is there any way to access my data?

Find out how to recover data from your Galaxy device if the screen is not working properly. Even if your screen is smashed, you can back up or transfer your data remotely using Find My Mobile or via USB.

Backup & Restore What is Samsung Cloud and how do I use it to backup or restore my data?

FAQ for Samsung Mobile Device. Find more about 'What is Samsung Cloud and how do I use it to backup or restore my data?' with Samsung Support.

Application What is the Secure Folder and how do I use it?

Find out how you can set up and use the Secure Folder on your Samsung Galaxy device

Multimedia Where can I find downloaded files on my Samsung Galaxy smartphone?

FAQ for Samsung mobile phones. Find more about Where can I find downloaded files on my Samsung Galaxy smartphone? with Samsung Support.

Application I'm having difficulty connecting to or using Android Auto

FAQ for Samsung Mobile Device. Find more about 'I'm having difficulty connecting to or using Android Auto' with Samsung Support

Application How do I get Fortnite on my Samsung Galaxy device?

Find out how to download, install, and play Fortnite on your Samsung Galaxy smartphone or tablet.

Lock I can't unlock my Samsung Galaxy device

FAQ for Samsung mobile phones. Find out more about I can't unlock my Samsung Galaxy device with Samsung Support.

Application What is Bixby and how do I use it?

FAQ for Samsung mobile phones. Find more about 'What is Bixby and how do I use it?' with Samsung Support.

Setting How do I use Kids Mode?

Find out more about using Kids Mode with Samsung Support

How to use How do I transfer my data from my iOS device to my new Samsung Galaxy?

Learn how to transfer your data from an iPhone to a Samsung Galaxy smartphone with our easy video guide, instructions, and Smart Switch App.

How to use How do I transfer my data from my old Android phone to my new one?

Find out more about switching your Android device with Samsung Support

Samsung Apps What is Smart Switch and how do I use it?

FAQ for Samsung mobile phones. Find out more about "What is Samsung Smart Switch and how do I use it?" with Samsung Support.

How to use How can I view my Samsung smartphone screen on my TV?

Find out how to view your Samsung smartphone screen on your TV.

Backup & Restore How do I backup and restore data on my Galaxy device?

FAQ for Samsung smartphones. Find out more about 'How do I backup and restore data on my Galaxy device?' with Samsung Support

Application What to do if Google Play Store will not load or download apps

FAQ for Samsung mobile phones. Find out more about "What to do if Google Play Store will not load or download apps" with Samsung Support.

Network & WiFi I can't connect to Wi-Fi on my Samsung Galaxy device

FAQ for Samsung mobile phones. Find out more about "I can't connect to Wi-Fi on my Samsung Galaxy device" with Samsung Support.

Setting How to start my Galaxy device in Safe mode

FAQ for Samsung mobile phones. Find out more about How to start my Galaxy device in Safe mode with Samsung Support.

Battery What to do if your Samsung Galaxy device is not charging

If your Galaxy smartphone is not charging properly, there are a few troubleshooting steps you can try to help resolve the issue without having to send your phone in for a service.

How to use How do I use the Samsung Music app?

FAQ for Samsung smartphones. Find more about 'How do I use the Samsung Music app?' with Samsung Support.

Hardware What to do if the screen on your device is flickering

Find out what you can do if the screen of your Samsung Galaxy device is flickering

Audio What to do if the sound on your Galaxy smartphone is not working properly

FAQ for Samsung mobile phones. Find more about What to do if the sound on your Galaxy smartphone is not working properly with Samsung Support.

Samsung Apps How to add an Outlook calendar to the Calendar app

FAQ for Samsung mobile phones. Find more about How to add an Outlook calendar to the Calendar app with Samsung Support.

How to use How do I use an SD card with my Galaxy device?

FAQ for Samsung mobile devices. Find more about ' How do I use an SD card with my Galaxy device?' with Samsung Support.

Network & WiFi How to activate Wi-Fi Calling on a Galaxy smartphone

Wi-Fi Calling lets you make calls from your phone using a Wi-Fi network. Learn how to turn it on from your Samsung Galaxy phone with our easy guide.

How to use How to use or manage dual SIM cards

Find out how to choose which SIM card is the default SIM card for mobile data usage on your Galaxy smartphone.

Hardware How much will it cost to repair my phone screen?

FAQ for Samsung mobile devices. Find out more about How much will it cost to repair my phone screen? with Samsung Support.

How to use Record and capture your Galaxy phone screen

Learn how to screen record and screen capture on your Samsung Galaxy phone using our easy to follow guide and instructions.

Setting What do the different indicator icons mean on your Galaxy phone

FAQ for Samsung mobile phones. Find more about “What do the different indicator icons mean on your Galaxy phone” with Samsung Support.

How to use How can I recover deleted photo?

Find out how to recover, retrieve, or restore a deleted photo on your Samsung Galaxy phone gallery with our easy guide and instructions.

How to use How to troubleshoot the microphone of your Galaxy phone when it does not recognise a voice well

FAQ for Samsung mobile phones. Find more about how to troubleshoot the microphone of your Galaxy phone when it does not recognise a voice well with Samsung Support.

Software Upgrade How to update latest software for your Galaxy mobile device

FAQ for Samsung Mobile. Find more about 'How to update latest software for your Galaxy mobile device' with Samsung Support.

Setting My device displays a water drop icon and will not charge

FAQ for Samsung Mobile. Find more about my device displays a water drop icon and will not charge with Samsung Support.

How to use How to use an eSIM with your Galaxy phone

Find out more about how to use an eSIM with your galaxy phone

How to use How to turn on or hide your caller ID

Find out more about how to turn on or hide your phone number and name when calling someone from your galaxy smartphone.

How to use Registering your Samsung product

FAQ for Samsung mobile devices. Find more about 'Registering your Samsung product' with Samsung Support

How to use How to scan QR code on your Galaxy phone or tablet

Learn how to scan a QR code on your Samsung Galaxy phone or tablet with our easy guide and instructions.

How to use What is the Secure Folder and how can I use it?

FAQ for Mobile Devices. Find more about What is the Secure Folder and how can I use it with Samsung Support.

How to use What is Other storage on your Galaxy phone

Find out more about the other category in your Samsung Galaxy phone’s internal storage and how to delete files from it with our guide and instructions.

How to use How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch

FAQ for Mobile Devices. Find more about How to transfer data from an iPhone or iPad to a new Galaxy deice with Smart Switch

Battery Why is my new Samsung Galaxy phone battery draining so fast?

FAQ for Samsung Mobile. Find more about "What to do if the battery of a new phone seems to be drained faster?" with Samsung Support

How to use How to sync data across your Galaxy devices using Samsung Cloud

Find out how you can sync the data on your Galaxy smartphone or tablet across several devices with Samsung Cloud.

Lock How to reset your smartphone with the previous screen lock PIN, password or pattern

Find out how to reset your Galaxy smartphone with the previous screen lock PIN, password or pattern.

How to use What is Voice Over LTE?

Find out what the VoLTE or LTE icon is on your Samsung device and what are the benefits of using it.

Application How to use the Samsung Members app

FAQ for Samsung Mobile. Find more about 'How to use the Samsung Members app' with Samsung Support.

How to use How to backup and restore contacts on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to backup and restore contacts on your Samsung Galaxy smartphone with Samsung Support.

How to use How to enable and disable app notifications on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to enable and disable app notifications on your Samsung Galaxy smartphone with Samsung Support.

How to use How to force reboot your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to force reboot your Samsung Galaxy smartphone with Samsung Support.

How to use How to set a custom ringtone for a contact on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to set a custom ringtone for a contact on your samsung galaxy smartphone with Samsung Support.

How to use How to block and unblock contacts on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to block and unblock contacts on your Samsung Galaxy smartphone with Samsung Support.

How to use How to check for and schedule software updates on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to check for and schedule software updates on your Samsung Galaxy smartphone with Samsung Support.

How to use How to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone with Samsung Support.

How to use How to import and export contacts on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to import and export contacts on your Samsung Galaxy smartphone with Samsung Support.

How to use How to view, edit and save contacts on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to view, edit and save contacts on your Samsung Galaxy smartphone with Samsung Support.

How to use How to update software

FAQ for Samsung Mobile. Find more about how to update software with Samsung Support.

How to use How to ensure optimum charging

FAQ for Samsung Mobile. Find more about how to ensure optimum charging with Samsung Support.

How to use How to optimize your smartphone’s performance and avoid heating

FAQ for Samsung Mobile. Find more about how to optimize your smartphone’s performance and avoid heating with Samsung Support.

How to use How to optimize network connectivity

FAQ for Samsung Mobile. Find more about how to optimize network connectivity with Samsung Support.

How to use How to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone with Samsung Support.

How to use How to use custom flash notifications on your Samsung smartphone

FAQ for Samsung Mobile. Find more about how to use custom flash notifications on your Samsung smartphone with Samsung Support.

How to use How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to use the ‘screen recording’ feature on your Samsung Galaxy smartphone with Samsung Support.

How to use How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone with Samsung Support.

How to use How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone

FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone with Samsung Support.

How to use How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone

FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call waiting’ feature in your Samsung Smartphone with Samsung Support.

How to use How to ensure seamless performance of your Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to ensure seamless performance of your Galaxy smartphone with Samsung Support.

How to use How to optimize charging of your Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to optimize charging of your Galaxy smartphone with Samsung Support.

How to use How to view call logs on your Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to view call logs on your Galaxy smartphone with Samsung Support.

How to use What is this Proximity Sensor on your Samsung smartphone

FAQ for Samsung Mobile. Find more about what is this Proximity Sensor on your Samsung smartphone with Samsung Support.

How to use How to take screenshots using the edge panel of your Samsung smartphone

FAQ for Samsung Mobile. Find more about how to take screenshots using the edge panel of your Samsung smartphone with Samsung Support.

How to use How to take screenshots with a ‘palm swipe’ on your Samsung smartphone

FAQ for Samsung Mobile. Find more about how to take screenshots with a ‘palm swipe’ on your Samsung smartphone with Samsung Support.

How to use How to check the battery percentage on your Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to check the battery percentage on your Galaxy smartphone with Samsung Support.

Lock I inserted a new SIM card and now it is asking me for a PIN or unlock code to unlock it

FAQ for Samsung mobile phones. Find more about "I inserted a new SIM card and now it's asking me for a PIN or unlock code to unlock it." with Samsung Support.

Setting How do I enable and disable the Screen Reader on my Samsung Galaxy smartphone?

FAQ for Samsung Mobile Device. Find more about 'How do I enable and disable Voice Assistant (TalkBack) on my Samsung Galaxy smartphone?' with Samsung Support

Network & WiFi How do I set up my Google account on my Samsung Galaxy device?

FAQ for Samsung Mobile Device. Find more about 'How do I set up my Google account on my Samsung Galaxy device?' with Samsung

Application What is the S Health app?

FAQ for Samsung Mobile Device. Find more about 'What is the S Health app?' with Samsung

Setting How do I turn off iMessage on my old iPhone before I switch to my new Samsung device?

FAQ for Samsung Mobile Device. Find more about 'How do I turn off iMessage on my old iPhone before I switch to my new Samsung device?' with Samsung

Network & WiFi How do I check and manage my data usage?

FAQ for Samsung Mobile Device. Find more about 'How do I check data usage on my Samsung Galaxy device?' with Samsung Support.

Application How to back up or restore WhatsApp data

FAQ for Samsung mobile phones. Find more about "How to back up or restore WhatsApp data" with Samsung Support.

Software Upgrade How can I check what version of Android I have on my device?

Android is the operating system used on Galaxy smartphones and tablets. Find out which version of Android your device is running.

Setting What is Smart Lock and how do I use it?

FAQ for Samsung Mobile Device. Find more about 'What is Smart Lock and how do I use it?' with Samsung Support

Setting How do I clear the cache on my device?

Find out how to clear the cache on your device to free up storage space and improve performance.

Application Where can I find the Google Play Store on my Samsung Galaxy device?

FAQ for Samsung mobile phones. Find more about "Where can I find the Google Play Store on my Samsung Galaxy device?" with Samsung Support.

Application How do I stop my children from making in-app purchases on my Samsung Galaxy device?

FAQ for Samsung Mobile Device. Find more about 'How do I stop my children from making in-app purchases on my Samsung Galaxy device?' with Samsung Support

Bluetooth What are the different types of USB cables?

FAQ for Samsung Mobile Device. Find more about 'What are the different types of USB cables?' with Samsung

Power My device is charging slowly, not switching on or keeps restarting

FAQ for Samsung mobile phones. Find more about "My device is charging slowly , not switching on or keeps restarting" with Samsung Support.

Application What is NFC and how do I use it?

Find more about What is NFC and how do I use it? with Samsung Support.

Camera How do I take a motion panorama with the camera on my device?

Find more about 'How do I take a motion panorama with the camera on my device?' with Samsung Support.

Lock What lock methods can I use on my Samsung Galaxy device?

FAQ for Samsung smartphones. Find out more about 'What lock methods can I use on my Samsung Galaxy device?' with Samsung Support.

Call & Contacts How do I use the call functions on my device?

FAQ for Samsung mobile phones. Find more about "How do I use the call functions on my device?" with Samsung Support.

How to use How do I manage notifications on my device?

Find out more about 'How do I manage notifications on my device?' with Samsung Support

Battery What is Emergency Mode and how do I use it?

Find out more about Emergency Mode with Samsung Support

Battery How to use Wireless PowerShare

FAQ for Samsung mobile phones. Find more about “How to use Wireless PowerShare” with Samsung Support.

Samsung Apps What is Samsung Pass and how do I use it?

Find out more about Samsung Pass with Samsung Support

How do I set up my new smartphone?

Find out more about setting up your new Galaxy smartphone with Samsung Support

How to use What is Device Care and how do I use it?

FAQ for Samsung Mobile Devices. Find more about 'What is Device Care and how do I use it?' with Samsung Support.

Hardware What phones are compatible with the Galaxy Watch?

Find more about What phones are compatible with the Galaxy Watch? with Samsung Support.

Message How do I use the keyboard on my phone?

Find out more about how to use the keyboard with your Samsung phone

Setting How to use security settings on your phone

Find out more about security settings with Samsung Support

Battery Charging your smartphone or tablet

Find out more about charging your mobile device including Fast Charging, Wireless Charging and Wireless PowerShare.

Setting How do I use the Do not Disturb feature?

FAQ for Samsung smartphones. Find more about 'How do I use the Do not Disturb feature?' with Samsung Support.

Setting How do I set up one handed mode on my Galaxy device?

FAQ for Samsung smartphones. Find out more about setting up One-handed mode with Samsung support

How to use How do I install a SIM or memory card on my Galaxy device?

Learn how to install, change, insert or remove your SIM or SD memory card on your Samsung Galaxy phone using our easy guide and instructions.

Network & WiFi What is 5G and how do I use it?

Find out more about 5G with Samsung Support

How to use What are Multi Windows and how do I use them?

FAQ for Samsung mobile. Find more about 'What are Multi Windows and how do I use them?' with Samsung Support.

How to use What is AR (Augmented Reality) Emoji and how do I use it?

FAQ for Samsung smart phones and tablets. Find more about 'What is AR (Augmented Reality) Emoji and how do I use it?' with Samsung Support.

Camera What is the Hyperlapse camera mode and how do I use it?

FAQ for Samsung smart phone. Find more about 'What is the Hyperlapse camera mode and how do I use it?' with Samsung Support.

Camera What is Hyperlapse mode and how do I use it?

Fin more about 'What is Hyperlapse mode and how do I use it?' with Samsung Support

Camera What is Panorama mode and how do I use it?

FAQ for Samsung mobile. Find more about 'What is Panorama mode and how do I use it?' with Samsung Support.

How to use How do I enable Always On Display?

FAQ for Samsung mobile phones. Find out more about How do I enable Always On Display with Samsung Support.

How to use How to set up Dual Messenger

Find out more about 'How to set up Dual Messenger' with Samsung Support

How to use How do i pair and set up my Galaxy Buds?

Find out more about 'How do I pair and set up my Galaxy Buds?' with Samsung Support

Hardware SIM cards and expandable storage on the Galaxy Note10

FAQ for Samsung Galaxy Note10. Find more about 'SIM cards and expandable storage on the Galaxy Note10' with Samsung Support.

Call & Contacts How do I manage my contacts?

FAQ for Samsung mobile phones. Find more about How do I manage my contacts? with Samsung Support.

How to use How do I back up my smartphone to my PC or Mac?

Find out more about 'How do I backup my smartphone to my PC or Mac?' with Samsung Support

How to use Using Wireless Powershare on the Galaxy Fold

FAQ for Samsung Galaxy Smartphones. Find more about 'Using Wireless Powershare on the Galaxy Fold' with Samsung Support.

How to use How to use App continuity on the Galaxy Fold

FAQ for Samsung smartphones. Find out more about 'How to use App Continuity' with Samsung Support

How to use How to set-up Bixby on the Galaxy Fold

FAQ for Samsung smartphones. Find more about 'How to set-up Bixby on the Galaxy Fold' with Samsung Support

How to use Dolby Atmos on the Galaxy Fold

FAQ for Samsung mobile devices. Find more about 'Customising sound settings on the Galaxy Fold' with Samsung Support.

How to use What is Live Broadcast and how do I use it?

FAQ for Samsung Mobile. Find more about 'What is Live broadcast and how do I use it?' with Samsung Support.

How to use What is Bluetooth and how do I use it?

FAQ for Samsung smartphones. Find out more about 'What is Bluetooth and how do I use it?' with Samsung Support.

How to use How do I backup my smartphone to my PC or Mac?

Find out more about 'How do I backup my smartphone to my PC or Mac?' with Samsung Support

How to use What is Call & Message Continuity?

FAQ for Samsung smartphones. Find more about 'What is Call & Message Continuity and how do I use it?' with Samsung Support.

How to use How do I use the Samsung Internet app?

FAQ for Samsung smartphones. Find more about 'How do I use the Samsung Internet app?' with Samsung Support

Message Customer Warning - Samsung Lottery and Samsung Job Offer Scams

Find out more about "Customer Warning - Samsung Lottery and Samsung Job Offer scams" with Samsung Support.

Hardware What is the warranty status of my Samsung mobile device?

Find out how to check whether your Galaxy smartphone is covered by a warranty.

How to use How do I navigate my Galaxy smartphone?

FAQ for Samsung smartphones. Find out more about 'How do I navigate my Galaxy smartphone?' with Samsung Support

How to use How do I use the S Pen remote control on the Galaxy Note9

FAQ for Samsung mobile phones. Find out more about "How do I use the S Pen remote control on the Galaxy Note9" with Samsung Support.

Message How to activate WhatsApp notifications on a Galaxy Watch

FAQ for Samsung mobile phones. Find more about "How to activate WhatsApp notifications on a Galaxy Watch" with Samsung Support.

Hardware How to identify counterfeit accessories

FAQ for Samsung mobile phones. Find more about "Customer notice regarding counterfeit products" with Samsung Support.

How to use How do I send an error report for my wearable?

FAQ for Samsung Wearables. Find more about 'How do I send an error report for my Wearable?' with Samsung Support.

Samsung Apps How can I play PC games on my mobile device?

FAQ for Samsung Mobile Devices. Find more about 'What is PlayGalaxy Link?' with Samsung Support.

How to use How do I change the date and time on my Galaxy device?

FAQ for Samsung Mobile Device. Find out more about 'How do I change the date and time on my Galaxy device?' with Samsung Support.

How to use How do I use the Voice Recorder app?

Find more about 'How do I use the Voice Recorder app?' with Samsung Support.

Samsung Apps How to remove accounts and change unlock method on a Galaxy smartphone

FAQ for Samsung mobile phones. Find more about " How to remove accounts and change unlock method on a Galaxy smartphone" with Samsung Support.

How to use 100GB OneDrive offer redemption FAQs

Find out more about the 100GB OneDrive Storage offer with Samsung Support

How to use How to use the Multi Window function in Android Pie

FAQ for Samsung mobile phones. Find more about “How to use the Multi Window function in Android Pie” with Samsung Support.

How to use How do I set up Dual Messenger?

FAQ for Samsung mobile phones. Find out more about 'How do I set up Dual Messenger?' with Samsung Support.

How to use How can I connect and use my device with a computer or tablet?

FAQ for Samsung Mobile Devices. Find more about 'How can i connect and use my device with a computer or tablet?' with Samsung Support.

How to use What is True Single SKU?

FAQ for Samsung smartphones. Find more about 'What is True Single SKU?' with Samsung Support.

How to use How do I use the Quick Settings panel?

FAQ for Samsung smartphones. Find more about 'How do i use the Quick Settings?' with Samsung Support

Camera What is Telephoto mode and how do I use it?

FAQ for Samsung mobile. Find more about 'What is Telephoto mode and how do I use it?' with Samsung Support.

Camera What is Slow Motion and how do I use it?

FAQ for Samsung Mobile. Find more about 'What is Slow Motion and how do I use it?' with Samsung Support.

Application How do I use my watch and phone to locate each other?

FAQ for Samsung Mobile device. Find more about ' How do I use my watch and phone to locate each other?' with Samsung Support.

How to use How do I use the Gallery app on my Galaxy device?

FAQ for Samsung Mobile devices. Find more about 'How do I use the Gallery app on my mobile device?' with Samsung Support

Application Where does the Google app save downloaded images?

FAQ for Samsung mobile phones. Find more about Where does the Google app save downloaded images? with Samsung Support.

Call & Contacts What is the small blinking light on my phone screen?

FAQ for Samsung mobile phones. Find more about What is the small blinking light on my phone screen? with Samsung Support.

Software Upgrade What's changed with One UI 2?

FAQ for Samsung mobile phones. Find more about What's changed with One UI 2? with Samsung Support.

How to use How can I stop my phone from getting hot in the sun?

Find out what you can do to ensure that your Galaxy smartphone doesn’t get hot in the sun

Will Samsung pay Card be available on all devices?

Find out more about 'Will Samsung Pay Card be available on all devices?' with Samsgung support.

How do I get Samsung Pay Card?

Find more about 'How do I get Samsung Pay Card?' with Samsung Support

Is my money and data safe with Samsung Pay Card?

Find out more about 'Is my Money and data safe with Samsung Pay Card?' with Samsung Support

Samsung Apps What is Samsung Flow and how do I use it?

FAQ for Samsung Mobile. Find more about 'What is Samsung Flow and how do I use it?' with Samsung Support.

Multimedia How to control media and devices using your Galaxy smartphone

FAQ for Samsung Mobile. Find more about 'How to control media and devices using your Galaxy smartphone' with Samsung Support.

Hardware How to prevent accidental touches on your Galaxy smartphone

FAQ for Samsung Mobile. Find more about 'How to block accidental touches on your Galaxy smartphone' with Samsung Support.

Setting What to do if the location information is inaccurate on my smartphone

Find out what to do to improve the location accuracy on your Galaxy smartphone.

Battery Which charger should I use for my Galaxy phone or tablet?

You can charge your device using any Samsung travel adapter, but there are a lot of different factors to take into consideration. Learn what kind of charger you should use with your phone or tablet.

Message How to remove voicemail notifications

Find out how to remove a notification for a voicemail that you have already listened to on your Galaxy smartphone.

How to use How to optimise the performance of a Galaxy smartphone

Optimising your Galaxy phone is quick and simple. Use the built-in Device care feature to check your devices battery, storage, memory and security or run automatic optimisation checks on your phone for faster, better performance.

How to use How to optimise the battery life on a Galaxy smartphone

Find out how improve the performance and keep the battery at its best on your Galaxy smartphone

Hardware Galaxy Gear end of service

FAQ for Samsung mobile devices. Find out more about Galaxy Gear end of service with Samsung Support.

How to use How do I control my smart home devices using my SmartTag?

FAQ for Samsung mobile devices. Find more about 'How do I control my Smart Home devices using my SmartTag?' with Samsung Support.

How to use How do I find my SmartTag?

FAQ for Samsung mobile devices. Find out more about 'How do I find my SmartTag' with Samsung Support.

Samsung Apps I cant access my Yahoo email account through the Samsung Email app

FAQ for Samsung mobile device. Find more about I cant access my Yahoo email account through the Samsung Email app with Samsung Support

How to use How to activate SOS messages on your Samsung Galaxy Devices

Find more about 'How to activate SOS messages on your Samsung Galaxy device' with Samsung Support.

Software Upgrade Why are some Android apps crashing

There have been reports of certain Android apps crashing after they are launched. Find out how to resolve this issue on your Samsung Galaxy Device

How to use How can I use Dual audio to share media on multiple devices?

FAQ for Samsung mobile phones. Find more about "How can I use Dual audio to share media on multiple devices?" with Samsung Support.

How to use Useful audio settings on the Galaxy phone including Separate app sound

FAQ for Samsung mobile phones. Find more about "Useful audio settings on the Galaxy phone including Separate app sound" with Samsung Support.

How to use How to sync your contacts on a Galaxy phone to your Google account and view the synced contacts

FAQ for Samsung mobile phones. Find more about 'How to sync your contacts on a Galaxy phone to your Google account and view the synced contacts' with Samsung Support.

How to use How to check the date and time in the Samsung Gallery app

FAQ for Samsung mobile phones. Find more about 'How to check the date and time in the Samsung Gallery app' with Samsung Support.

Samsung Apps Samsung smart switch

https://www.samsung.com/uk/support/mobile-devices/smart-switch-app/

How to use The first ever S Pen integration on Galaxy Z Fold3 5G

FAQ for Samsung Mobile. Find more about the first ever S Pen integration on Galaxy Z Fold3 5G with Samsung Support.

How to use Enjoy the Galaxy Z Fold3 5G camera with unique foldable experience

FAQ for Samsung Mobile. Find more about enjoy the Galaxy Z Fold3 5G camera with unique foldable experience with Samsung Support.

How to use How to use the versatile multi window experience with Galaxy Z Fold3 5G

FAQ for Samsung Mobile. Find more about how to use the versatile multi window experience with Galaxy Z Fold3 5G with Samsung Support.

How to use Unique camera experiences with Flex mode on Galaxy Z Flip3 5G

FAQ for Samsung Mobile. Find more about unique camera experiences with Flex mode on Galaxy Z Flip3 5G with Samsung Support.

How to use Use the informative Cover screen on the Galaxy Z Flip3 5G

FAQ for Samsung Mobile. Find more about use the informative Cover screen on the Galaxy Z Flip3 5G with Samsung Support.

How to use Check out the new and enhanced features of Galaxy Z Flip3 5G

FAQ for Samsung Mobile. Find more about the new and enhanced features of Galaxy Z Flip3 5G with Samsung Support.

How to use How to clear up storage space on your smartphone

Find out how to clear up storage space on your Samsung Galaxy device

How to use How to resize a photo in the Gallery app on your Galaxy phone

FAQ for Samsung Mobile. Find more about "How to resize a photo in Gallery app on your Galaxy phone" with Samsung Support.

How to use How to disable the Dynamic Lock screen on your Galaxy phone

FAQ for Samsung Mobile. Find more about "How to disable Dynamic Lock screen on your Galaxy phone" with Samsung Support.

How to use Why is my phone slowing down and how can I speed it up?

Learn about a few things you can try when your Galaxy phone is slowing down.

Power My Galaxy device is not fast charging. How do I fix it?

Learn how to enable Fast charging on your Galaxy device and speed up the charging process.

Audio How to remove external factors that affect the sound of mobile device

FAQ for Samsung mobile phones. Find more about “How to remove external factors that affect the sound of mobile device” with Samsung Support.

How to use How to keep your Galaxy mobile device from slowing down

FAQ for Samsung mobile phones. Find more about “How to keep your Galaxy mobile device from slowing down” with Samsung Support.

Samsung Apps What to do if you have lost your Galaxy device

FAQ for Samsung Mobile. Find more about What to do if you have lost your Galaxy device with Samsung Support.

Camera Phenomena that may occur when using Note20 camera

FAQ for Samsung Mobile. Find more about Phenomena that may occur using Note20 camera with Samsung Support.

How to use How can I purchase an app on the Google Play Store and Galaxy Store?

FAQ for Samsung Mobile. Find more about How can I purchase an app on the Google Play Store and Galaxy Store with Samsung Support.

How to use Will device NFC work if equipped with LED cover?

FAQ for Samsung Mobile. Find more about Will device NFC work if equipped with LED cover with Samsung Support.

How to use How to make a video call with the Duo app on a Galaxy phone

FAQ for Samsung mobile phones. Find more about how to make a video call with the Duo app on a Galaxy phone with Samsung Support.

How to use Make sure that the protective film on your new Galaxy phone is completely removed

FAQ for Samsung mobile phones. Find more about make sure that the protective film on your new Galaxy phone is completely removed with Samsung Support.

How to use Do you hear a small noise from inside of the device when shaking your Galaxy phone?

FAQ for Samsung mobile phones. Find more about “Do you hear a small noise from inside of the device when shaking your Galaxy phone?” with Samsung Support.

How to use Restart your Galaxy phone regularly to prevent it from slowing down or freezing

FAQ for Samsung mobile phones. Find more about restart your Galaxy phone regularly to prevent it from slowing down or freezing with Samsung Support.

How to use Check the SIM card when phone calls and mobile data is not available

FAQ for Samsung mobile phones. Find more about check the SIM card when phone calls and mobile data is not available with Samsung Support.

Samsung Apps How to set up and use the Bixby Routines feature on your Galaxy phone

FAQ for Samsung mobile phones. Find more about how to set up and use the Bixby Routines feature on your Galaxy phone with Samsung Support.

How to use The GPS location on my smartphone is inaccurate. How do I fix it?

FAQ for Samsung mobile. Find more about The GPS location on my smartphone is inaccurate. How do I fix it? with Samsung Support.

How to use What is Smart Lock feature and how do I set it on?

FAQ for Samsung Mobile. Find more about how to use Smart Lock on your Galaxy phone with Samsung Support.

How to use How to remove unwanted objects from photos on your Galaxy phone

FAQ for Samsung Mobile. Find more about how to use Object eraser to remove unwanted objects from photos on your Galaxy phone with Samsung Support.

How to use How to adjust the font size and style on your Galaxy phone

FAQ for Samsung Mobile. Find more about how to adjust the font size and style on your Galaxy phone with Samsung Support.

How to use How to protect your financial data on your Galaxy phone

FAQ for Samsung Mobile. Find more about how to protect your financial data on your Galaxy phone.

How to use How to use the TalkBack feature

FAQ for Samsung Mobile. Find more about how to activate and deactivate TalkBack with Samsung Support.

How to use How to activate the Always On Display feature on your Galaxy phone

FAQ for Samsung Mobile. Find more about how to activate the Always On Display feature on your Galaxy phone with Samsung Support.

How to use What to do when your phone heats up

FAQ for Samsung Mobile. Find more about what to do when your phone heats up with Samsung Support.

How to use How to use Diagnostics in the Samsung Members app on your Galaxy phone

FAQ for Samsung Mobile. Find more about how to use Diagnostics in Samsung Members on your Galaxy phone with Samsung Support.

How to use Tips to make the most out of your Galaxy phone's battery

FAQ for Samsung Mobile. Find more about Tips to make the most out of your Galaxy phone's battery with Samsung Support.

How to use How to reduce eye strain by using Dark mode on your Galaxy phone

FAQ for Samsung Mobile. Find more about how to reduce eye strain by using Dark mode on your Galaxy phone with Samsung Support.

Setting How do I delete all of my personal information from my device?

FAQ for Samsung Mobile. Find more about how do I delete all of my personal information from my device with Samsung Support.

Call & Contacts What to do when your Galaxy device is unable to make or receive calls

FAQ for Samsung Mobile. Find more about what to do when your galaxy device is unable to make or receive calls with Samsung Support.

Setting The proximity sensor is not working properly

FAQ for Samsung Mobile. Find more about the proximity sensor is not working properly with Samsung Support.

SNS Poor picture quality when sharing pictures to Instagram

FAQ for Samsung Mobile. Find more about poor picture quality when sharing pictures to instagram with Samsung Support.

Setting Remove accounts from your Galaxy phone or tablet

FAQ for Samsung Mobile. Find more about remove accounts from your Galaxy phone or tablet with Samsung Support.

Bluetooth How to troubleshoot when Bluetooth headset audio is unstable

FAQ for Samsung Mobile. Find more about how to troubleshoot when bluetooth headset audio is unstable with Samsung Support.

Network & WiFi What to do when calls disconnect or there’s no network signal on your Galaxy device

FAQ for Samsung Mobile. Find more about what to do when calls disconnect or there’s no network signal on your Galaxy device with Samsung Support.

Audio What to do when there is no sound in my wired headphones

FAQ for Samsung Mobile. Find more about what to do when there is no sound in my wired headphones with Samsung Support.

How to use How to troubleshoot Camera app errors

FAQ for Samsung Mobile. Find more about how to troubleshoot Camera app errors with Samsung Support.

Samsung Apps The display isn't working properly

FAQ for Samsung Mobile. Find more about what to do if the display isn't working properly with Samsung Support.

How to use Questions about ONE UI 4.0

FAQ for Samsung Mobile. Find more questions about ONE UI 4.0 with Samsung Support.

How to use What to do when the keys on your Galaxy device stop working

FAQ for Samsung Mobile. Find more about what to do when the keys on your Galaxy device stop working with Samsung Support.

How to use How to troubleshoot software update issues

FAQ for Samsung Mobile. Find more about how to troubleshoot software update issues with Samsung Support.

How to use How to clean your Galaxy device

FAQ for Samsung Mobile. Find out more about how to clean your Galaxy device with Samsung Support.

Battery Issues with wireless charging

FAQ for Samsung Mobile. Find more about issues with wireless charging with Samsung Support

How to use How to reboot a frozen Galaxy device

FAQ for Samsung Mobile. Find more about how to reboot a frozen Galaxy device with Samsung Support.

How to use There is a gap between the screen and frame of my device

FAQ for Samsung Mobile. Find more about the gap between the screen and frame of your device with Samsung Support.

Battery Issues with wired charging

FAQ for Samsung Mobile. Find more about issues with wired charging with Samsung Support.

How to use I dropped my device in water

FAQ for Samsung Mobile. Find more about what to do if you drop your device in water with Samsung Support.

Network & WiFi How to troubleshoot Mobile data issues

FAQ for Samsung Mobile. Find out more about how to troubleshoot Mobile data issues with Samsung Support.

How to use What's new in ONE UI 4.0?

FAQ for Samsung Mobile. Find more about what’s new in ONE UI 4.0 with Samsung Support.

How to use How to protect your Galaxy device from malware

FAQ for Samsung Mobile. Find more about how to protect your Galaxy device from malware with Samsung Support.

Backup & Restore How to troubleshoot when your device doesn't detect an SD card

FAQ for Samsung Mobile. Find out more about how to troubleshoot when your device doesn’t detect an SD card

How to use My device is shattered and there is a crack on my screen

FAQ for Samsung Mobile. Find more about what to do if your device is shattered or there is a crack on your screen with Samsung Support.

How to use How to use your Smartphone to control your Samsung Smart TV

Turn your smartphone into a TV remote control with SmartThings by following the steps in this video.

Camera What to do if my Galaxy phone camera does not focus on the subject?

FAQ for Samsung Mobile. Find more about what to do if the Galaxy phone camera does not focus on the subject with Samsung Support.

How to use How to change the screen mode or adjust the display colour to your preference

Find out how to change the screen mode or adjust the display colour to your preference.

How to use What to do if the alarm, media volume, and ringtone are all muted on the Galaxy watch?

FAQ for Samsung Mobile. Find more about what to do if the alarm, media volume and ringtone are all muted on the Galaxy watch with Samsung Support.

How to use What to do if the screen turns off while using the Galaxy phone?

FAQ for Samsung Mobile. Find more about what to do if the screen turns off while using the Galaxy phone with Samsung Support.

How to use How to set a music file as a notification sound for apps on your Galaxy phone

FAQ for Samsung Mobile. Find more about how to set a music file as a notification sound for apps on Galaxy phone with Samsung Support.

How to use What to do if your S Pen is often disconnected from your Galaxy phone

FAQ for Samsung Mobile. Find more about what to do if S Pen is often disconnected from your Galaxy phone with Samsung Support.

How to use What to do if your S Pen is not fully charged even though it is inserted into the S Pen slot for quite a long time

FAQ for Samsung Mobile. Find more about what to do if S Pen is not fully charged even though it is inserted into the Galaxy Note slot for quite a long time with Samsung Support.

How to use How to find the S Pen Pro connected to your Galaxy Z Fold3 using SmartThings

FAQ for Samsung Mobile. Find more about how to find your S Pen Pro connected to Galaxy Z Fold3 using SmartThings with Samsung Support.

How to use Why earphones and a charger plug are not included as in-box items

FAQ for Samsung Mobile. Find more about why earphones and charger are not included in the Galaxy phone package with Samsung Support.

How to use How to set the display refresh rate on your Galaxy phone

FAQ for Samsung Mobile. Find more about how to set the display refresh rate on your Galaxy phone with Samsung Support.

How to use How do I apply a screen protector to my Galaxy S22?

Learn how to apply a screen protector to your Galaxy S22 smartphone screen correctly without any air bubbles using our video guide.

How to use What to do if S Pen isn't working with Galaxy phone screen

If the S Pen isn't working with your Galaxy phone on the bottom part of the screen, try these steps to solve the problem.

How to use How to Use the S22 Ultra S Pen and Check its Compatibility

FAQ for mobile devices. Find more about how to use the S22 S Pen and check its compatibility with Samsung Support.

How to use How to Use AR Emoji Stickers

FAQ for mobile devices. Find more about how to use AR Emoji Stickers with Samsung Support.

How to use What to do if your Touch Screen is not working properly

FAQ for Mobile Devices. Find more about What to do if your Touch Screen is not working properly with Samsung Support.

How to use What to do if your microphone or speaker is not working properly

FAQ for Mobile Devices. Find more about What to do if your microphone or speaker is not working properly with Samsung Support.

How to use what is the secure wifi feature and how do i enable or use it

The Secure Wi-Fi feature lets you browse the internet safely, even when you’re using unsecured public networks. Learn how to enable it & use this feature.

How to use What are the features of the Samsung clock?

FAQ for Mobile Devices. Find more about What are the features of the Samsung clock with Samsung Support.

How to use How to make the most of Single Take with the Galaxy S22 AI Camera

FAQ for Mobile Devices. Find more about How to make the most of Single Take with the Galaxy S22 AI Camera with Samsung Support

How to use How to play sound in both speakers and solve mute problems

FAQ for Mobile & Devices. Find more about How to play sound in both speakers and solve mute problems with Samsung Support.

How to use How to improve the vibration of your Galaxy S22 device

FAQ for Mobile Devices. Find more about How to improve the vibration of your Galaxy S22 device.

How to use How to turn off or disable Bixby on your Galaxy phone

Learn how to turn off or disable Bixby virtual assistant on your Samsung Galaxy smartphone with our guide and instructions.

How to use Know what the green dot at the top of your screen means

FAQ for Mobile Devices. Find out Know what the green dot at the top of your screen means with Samsung Support.

How to use Information about materials used in Samsung products

Find out more about the materials used in Samsung products.

How to use How to stop your Galaxy phone or tablet screen going dark & timing out?

Find out how to stop your Samsung Galaxy phone or tablet screen from going dark. Learn how to adjust the timer settings with our guide and instructions.

How to use What is Extra brightness mode on Galaxy S22 & how to turn it on

Find out what Extra brightness mode is & how to turn it on your Samsung Galaxy S22 Ultra, S22 Plus, or S22 5G with our guide & instructions.

How to use How to create an automatic highlight reel

Follow the steps in this video to create an automatic highlight reel with the new One UI 4 feature.

How to use How to make the most out of Edge Panels

FAQ for Mobile Devices. Find more about How to make the most out of Edge Panels with Samsung Support.

How to use How to use Android Message on my Galaxy device

FAQ for Mobile Devices. Find more about How to use Android Message on my Galaxy device with Samsung Support.

How to use How to hide the navigation bar on Galaxy devices

FAQ for Mobile Devices. Find more about How to hide the navigation bar on Galaxy devices with Samsung Support.

How to use How to connect Galaxy Buds to a smartphone

Learn how to pair your Galaxy Buds with other devices.

How to use How to manage calls when multiple Bluetooth devices are connected

FAQ for Mobile Devices. Find more about How to manage calls when multiple Bluetooth devices are connected with Samsung Support.

How to use What is the foldable display and protective film on my smartphone?

FAQ for Mobile Devices. Find more about What is the foldable display and protective film on my smartphone with Samsung Support.

How to use How to reconnect a disconnected S pen

FAQ for Samsung S Pen. Find more about ‘How to reconnect a disconnected S pen' with Samsung Support.

How to use What is the Galaxy Buds 360 audio feature?

FAQ for Mobile Devices. Find more about What is the Galaxy Buds 360 audio feature with Samsung Support.

How to use How to charge my Galaxy Buds

FAQ for Mobile Devices. Find more about How to charge my Galaxy Buds with Samsung Support.

How to use How to manage tiles on your Galaxy Watch

FAQ for Mobile Devices. Find more about How to manage tiles on your Galaxy Watch with Samsung Support.

How to use How do I change the display name of my Galaxy Buds?

FAQ for Mobile Devices. Find more about How do I change the display name of my Galaxy Buds with Samsung Support.

How to use How do I customise the watch face on my Galaxy Watch?

FAQ for Mobile Devices. Find more about How do I customise the watch face on my Galaxy Watch with Samsung Support.

How to use How can I make a payment with my Galaxy Watch?

FAQ for Mobile Devices. Find more about How can I make a payment with my Galaxy Watch with Samsung Support.

How to use How to use Samsung Members Diagnostics

FAQ for Mobile Devices. Find more about How to use Samsung Members Diagnostics with Samsung Support.

How to use How can I find my watch and Buds using Galaxy Wearable?

FAQ for Mobile Devices. Find more about How can I find my watch and Buds using Galaxy Wearable with Samsung support.

How to use What is Power saving mode on my Galaxy phone?

FAQ for Mobile Devices. Find more about What is Power saving mode on my Galaxy phone with Samsung Support.

How to use How to use Samsung DeX on the Galaxy S22

FAQ for Mobile Devices. Find more about How to use Samsung DeX on the Galaxy S22 with Samsung Support.

How to use How to use Always On Display

FAQ for Mobile Devices. Find more about How to use Always On Display with Samsung Support.

How to use How to solve S Pen connection issues

FAQ for Mobile Devices. Find more about How to solve S Pen connection issues with Samsung Support.

How to use What is the Device care feature in Galaxy smartphones?

FAQ for Mobile Devices. Find more about What is the Device care feature in Galaxy smartphones with Samsung support.

How to use How to use Scroll Capture on a Galaxy smartphone

FAQ for Mobile Devices. Find more about How to use Scroll Capture on a Galaxy smartphone with Samsung Support.

How to use How to use the Galaxy Z Fold4 Taskbar

FAQ for Mobile Devices. Find more about How to use the Galaxy Z Fold4 Taskbar with Samsung Support.

How to use What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4?

FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4 with Samsung Support.

How to use What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4?

FAQ for Mobile Devices. Find more about What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.

How to use What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4?

FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4 with Samsung Support.

How to use What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4?

FAQ for Mobile Devices. Find more about What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.

How to use How to use S Pen Pro on my Galaxy Z Fold4

FAQ for Mobile Devices. Find more about How to use S Pen Pro on my Galaxy Z Fold4 with Samsung Support.

How to use What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4?

FAQ for Mobile Devices. Find more about What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.

How to use How to improve the Galaxy Z Flip4 battery life

FAQ for Mobile Devices. Find more about How to improve the Galaxy Z Flip4 battery life with Samsung Support.

How to use How to attach the protective film to the Galaxy Z Fold4

FAQ for Mobile Devices. Find more about How to attach the protective film to the Galaxy Z Fold4 with Samsung Support.

How to use What is the Galaxy Buds2 Pro 360 audio feature?

FAQ for Mobile Devices. Find more about What is the Galaxy Buds2 Pro 360 audio feature with Samsung support.

How to use No sound when uploading videos to WhatsApp from your phone

FAQ for Samsung Apps & Services. What to do when there is no sound when uploading videos.

Samsung Apps How to change your Samsung Account mobile number using two-step phone verification

Find out how you can change the mobile number of your Samsung Account using two-step phone verification.

How to use Safety precautions when using a Galaxy device

FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.

How to use How to automatically refresh the Samsung Galaxy weather widget through movement

FAQ for Mobile Devices. Find more about How to automatically refresh the Samsung Galaxy weather widget through movement with Samsung Support.

How to use How to use Galaxy device in an emergency to contact emergency contacts and view important medical information

FAQ for Mobile Devices. Find more about How to use Galaxy device in an emergency to contact emergency contacts and view important medical information with Samsung Support.

How to use How to connect your Galaxy device to other devices using Connected Devices

FAQ for Mobile Devices. Find more about How to connect your Galaxy device to other devices using Connected Devices with Samsung Support.

How to use How to select and view only the albums you want to see in Galaxy gallery

FAQ for Mobile Devices. Find more about How to select and view only the albums you want to see in Galaxy gallery with Samsung Support.

How to use How to change the language settings of each app in your Galaxy device

FAQ for Mobile Devices. Find more about How to change the language settings of each app in your Galaxy device with Samsung Support.

How to use How to use your Galaxy camera to add and edit a watermark for your photos

FAQ for Mobile Devices. Find more about How to use your Galaxy camera to add and edit a watermark for your photos with Samsung Support.

Application How to set up email app on Samsung Phone or Tablet

Find out how to set up email app on your Samsung Android Phone. Learn how to access mail app settings with our easy guide and instructions.

How to use Galaxy eSIM and supported network carriers

FAQ for Mobile Devices. Find more about Galaxy eSIM and supported networks with Samsung Support.

How to use Galaxy Phone Water Resistance

FAQ for Mobile Devices. Find more about Galaxy phone water resistance with Samsung Support.

How to use How to shoot videos with Galaxy SuperSteady Mode

FAQ for Mobile Devices. Find more about How to shoot videos with Galaxy SuperSteady Mode with Samsung Support.

Camera How Samsung Galaxy Cameras Combine Super Resolution Technologies with AI to Produce High-Quality Images of the Moon

Find out about the deep learning-based AI processes that Galaxy cameras use to take high quality photos of the moon.

Power How to use Super fast charging

Learn how to use super-fast charging on your Samsung Galaxy with our easy guide and instructions

Power How to Fast Charge your phone wired or wirelessly

Find more about how to fast charge Galaxy Series wirelessly or wired and how to use Wireless power-sharing with Samsung Support.

Setting How to add or remove buttons from quick setting panel

FAQ for Mobile Devices. Find more about How to add or remove buttons from Quick Setting panel with Samsung Support. 

Camera How to capture an image from a video frame

FAQ for Mobile Devices. Find more about How to capture an image from a video frame with Samsung Support.

Setting How to solve screenshot errors on devices with Android 13 OS

FAQ for Mobile Devices. Find out How to solve screenshot errors on devices with Android 13 OS with Samsung Support.

Application What does Vodafone’s RCS termination mean for my Galaxy phone?

Vodafone’s RCS service is terminating. Find out how you can continue to use this service on your Galaxy device.

How to use How to record, edit and share videos in 8K with your Galaxy device

FAQ for Mobile Devices. Find more about How to record, edit and share videos in 8K with your Galaxy device with Samsung Support. 

Network & WiFi 5G Network Carriers for Galaxy phones & tablets

Find out which network carriers support 5G for your Samsung Galaxy phone or tablet in your location.

How to use Use two hands with your Samsung Galaxy devices for maximum productivity

Find out how to use 2 handed mode on your Samsung Galaxy Z Flip 5, Fold 5 & Tab S9 with our easy guide & instructions.

How to use How to customise the accessibility settings on your smartphone

Use the accessibility features on your phone to adjust settings to make using it easier for you.

How to use How to download and use the Netflix app on your Samsung Galaxy smartphone or tablet

Find out how to download and use the Netflix app on your Galaxy smartphone or tablet.

How to use How to activate or deactivate auto rotate on you Galaxy smartphone or tablet

Find out how to adjust the screen rotation settings on your Samsung Galaxy smartphone or tablet.

Camera How to use Night mode on your Galaxy smartphone camera

Learn how to take incredible photos at night on your Galaxy smartphone camera using Night mode.

Network & WiFi How to run eSIM self-diagnostics for the Galaxy Watch series

If you're having trouble with the eSIM on your Galaxy watch, there are several possible solutions you can try at home.

How to use Navigate your Galaxy phone and Galaxy tablet using Multi control

Find out how to use Samsung Multi Control on your Galaxy phone or tablet with our easy guide and instructions.

Hardware Frequently asked questions regarding the Galaxy Z Flip5 and Fold5 hinge technology

Learn about the new Samsung Galaxy Z Flip 5 and Fold 5 hinge with our easy guide covering all your questions.

Power Causes and solutions for when your Samsung Galaxy device gets warm

Find out why you Samsung Galaxy phone or tablet is feeling hot and how to fix the issue with our easy guide and instructions.

Camera How to take a selfie with the Samsung Galaxy Z Flip5 FlexCam

Find out how to take a selfie on your Samsung Galaxy Z Flip 5 using FlexCam with our easy guide and instructions.

Application Galaxy device slows down, freezes, or displays ads after installing third-party apps

Find out what to do if you Samsung Galaxy phone or tablet has slowed down after installing third-party apps with our easy guide and instructions.

Camera Tips for taking clear close-up photos with Galaxy phones

Find out how to take better and clearer close up photos on your Samsung Galaxy smartphone with our easy guide and instructions.

How to use Remove the case or cover on the Galaxy Z Flip and Z Fold series

You can use the steps in our guide to properly remove the case or cover on your Galaxy Z Flip or Galaxy Z Fold model.

How to use How to apply Galaxy Z Fold 5 screen protector

Find out how to apply your Samsung Galaxy Z Fold 5 screen protector with our easy guide and instructions.

How to use How to clean your Samsung Galaxy device

Considering how dirt and germs accumulate on the devices we use every day, it is wise to learn how to clean your Samsung Galaxy device.

Hardware Specifications for the new Galaxy S23 FE

Use this guide to review the specifications for the new Samsung Galaxy S23 FE.

Software Upgrade Simplified app names in Galaxy One UI 6

Discover the streamlined experience of Samsung Galaxy One UI 6.0, where app names are simplified for enhanced usability. Explore Samsung's latest user interface updates, making your Android device even more user-friendly.

How to use Protect your Galaxy device with the Auto Blocker feature

A guide to discover effective strategies to safeguard your Samsung device with Auto Blocker. Learn how to prevent installing unauthorised apps, secure your device against malicious activity and enhance privacy and security.

How to use How to adjust Galaxy Phone screen brightness

Find out how to adjust your Samsung Galaxy Smartphone screen brightness with our easy guide and instructions

Message An overview of the enhancement (Writing Assist) when sending or receiving messages on Galaxy devices

Learn to use Live Translate, Writing composer, and Suggested replies on your Galaxy Devices while sending text messages.

How to use How to set up and use the Browsing assist features with Galaxy AI

Use this guide to learn how to set up and use different AI features in Browsing assist on the S24.

How to use How to use Generative photo editing with Galaxy AI

Follow this guide to learn how to use the generative AI photo editing feature on the new S24.

How to use How to use Transcribe assist with Galaxy AI

Follow this guide to learn how to use the Transcribe Assist feature on Galaxy S24 in a few quick steps.

How to use How to use Note assist with Galaxy AI

Utilise this guide to learn how to use Note assist.

How to use How to set up and use the Interpreter app on Galaxy devices

Utilise these instructions to learn how to set up and use the Interpreter app on Galaxy devices.

Call & Contacts eSIM Contact saving function support discontinued

Use our guide below to move your contacts from an eSIM to another location on your Galaxy device.

Setting How to enable swipe gestures (Swipe from bottom, Gesture hints) on Galaxy devices

Learn how to enable swipe gestures on the Galaxy S24.

Setting Restricted access to the use of Google's Discover and Generative Wallpaper features on Galaxy devices for underage Google Account users

Secure your child's online journey with restricted access to the new Galaxy S24 features.

Camera Edit suggestion for photos with Galaxy AI

Discover the benefits and how to use the new AI photo editing feature on the Galaxy S24.

Samsung Apps Use the Samsung Find app to share your location with your friends, child, family, and other contacts

Learn how to use the Samsung Find app to share your location with friends, family, and other contacts.

Samsung Apps Use the Samsung Find app to locate a lost device

Learn how to use the Samsung Find app to locate lost devices and track Samsung SmartTags.

Samsung Apps Features of the Samsung Find app

Discover the various features of the Samsung Find app.

How to use Errors When Registering a Card in Samsung Wallet

Find out what to do if you are experiencing problems registering your new card in Samsung wallet

How to use How to set Generative wallpaper on Galaxy devices

Learn how to use generative wallpaper on the Galaxy S24.

Multimedia How to use Quick Share to share a file between phones

Learn how to use the Quick Share feature on your Galaxy S24.

Camera Enhanced zoom and Nightography on Galaxy devices

Discover the latest improvements in the enhanced zoom and night time photography features included on the Samsung Galaxy S24.

How to use How to use One-handed mode and One Hand Operation +

Learn more about One-handed mode and One Hand Operation + on your Galaxy device with Samsung support.

Network & WiFi Samsung Galaxy device's GPS signal is lost

Discover the causes of a lost GPS signal on a Galaxy device.

Audio How to use hearing aids with Samsung Galaxy devices

Discover how to use your hearing aids with your Galaxy device as well as how to use your device’s hearing enhancements features.

How to use Connecting a 3.5mm headphone jack via USB-C to your Samsung Galaxy device

Find out what to do If you are having problems connecting your Samsung device to a 3.5mm audio jack via USB-C.

Lock Unlock Your Samsung Galaxy with a previous screen lock method

Discover how to unlock your Galaxy device with a previous screen lock method when you’ve forgotten your current PIN, password, or pattern.

Hardware Solid foreign object and water resistance rating (IP ratings) guide

Discover the features and meanings behind Ingress Protection (IP) ratings, which indicate a product's resistance to dust and water, helping you make informed decisions.

Network & WiFi What to do if you have a poor signal and cannot make calls on your Samsung Galaxy device

Learn some simple solutions for when your Galaxy device has a poor signal.

Samsung Apps View your step count in Samsung Health

Learn to use Galaxy devices to track your step count in the Samsung Health app.

Software Upgrade How to update your Samsung Galaxy phone or tablet

Learn how to keep your Galaxy phone or tablet up-to-date.

Setting About the updated Edge Panel and accessing the Smart select feature

Discover how the redesigned Edge Panel has made accessing the Smart select feature more convenient.

Audio Sounds, vibrations, and notifications on your Samsung Galaxy devices

Personalise sounds, vibrations, and notification settings on your Samsung Galaxy devices to enhance your user experience.

Battery How to set the display of charging information on your Samsung Galaxy device

Learn how to customise the display of charging notifications.

How to use How to locate the digital User guide on your device

Learn how to locate your Galaxy device’s digital user manual on your device.

Audio Solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications

Learn some troubleshooting solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications.

How to use How to pair a Galaxy Watch with your Samsung Galaxy device

Learn how to connect your Galaxy Watch to your Samsung Galaxy device with this step-by-step guide.

Power What to do if your Samsung Galaxy device turns off unexpectedly

If your Galaxy device turns off suddenly, this guide offers troubleshooting steps to identify the cause and solutions to ensure that it stays powered on when you need it.

Power How to use the Wireless power sharing feature on your Galaxy Device

Learn how to use the Wireless power sharing feature to charge your Galaxy phone and other devices.

Setting How to use your Galaxy phone or Watch to manage notifications on your wearable device

Learn how to use your Galaxy phone and Galaxy Watch to enable and disable notifications on your wearable device.

How to use How to fix the “No SIM Card Detected” error on Samsung Galaxy devices

Learn how to fix the 'No SIM Card Detected' error on your Galaxy phone with this guide to resolve SIM card issues.

How to use What to do if your Samsung Galaxy device is not responding to S Pen Air actions

Learn how to troubleshoot your Galaxy device if S Pen air actions are not responding.

Audio Troubleshooting speaker and sound issues on a Samsung Galaxy device

Learn how to troubleshoot and fix speaker and sound issues on your Samsung Galaxy device.

How to use How to use the Galaxy Avatar feature on your Samsung Galaxy S25

Learn how to use the Galaxy Avatar feature on your Samsung Galaxy device to create and personalise your digital avatar.

Lock Brief widgets on your Samsung Galaxy S25 Lock screen

Learn how to customise the Brief widgets on your Samsung Galaxy Lock screen.

How to use Changes to the Home screen on the Samsung Galaxy S25

Explore the Samsung Galaxy S25 with improved Home Screen layouts, landscape mode, widget labels, enlarged folders, and enhanced customisation for Galaxy devices.

How to use Guide to Apps screen changes on the Samsung Galaxy S25

Discover the Apps screen changes on the Samsung Galaxy S25, including improved search bar placement, vertical scrolling for alphabetical sorting, and enhanced one-handed usability.

Power Which type of charger does my Galaxy device accept?

Find out about the types of chargers your Samsung Galaxy smartphone or tablet accepts.

Setting How do I change the wallpaper on my Samsung Galaxy smartphone?

FAQ for Samsung mobile phones. Find more about How do I change the wallpaper on my Samsung Galaxy smartphone? with Samsung Support.

How to use How can I personalise and turn predictive text on and off on my Samsung Galaxy device?

Predictive text suggests words as you type on your Samsung Galaxy device. Learn how to turn it on and off as well as how to personalise it here.

Samsung Hub Do I have to pay to use the Samsung Hub app?

FAQ for Samsung Mobile Device. Find more about 'Do I have to pay to use the Samsung Hub app?' with Samsung

Lock What is Find My Mobile and how can I use it to locate, lock or wipe my device?

No need to panic. Easily find your lost phone by visiting the Samsung Find website. You can also lock, ring, and wipe your data remotely.

How to use How do I connect my Galaxy Note to a screen using DeX?

FAQ for Apps & Services. Find more about How to use Samsung DeX with Samsung Support.

Application How do I set up gmail or Hotmail on my Samsung Galaxy device?

We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.

Power How to use super fast charging on Galaxy S22 Ultra, S22+ & S22 5G

Learn how to use super-fast charging on your Samsung Galaxy with our easy guide and instructions

How to use How to use the ‘call recording’ feature on your Samsung Galaxy smartphone

We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.

Power What to do if your water-resistant phone or tablet detects moisture in the charging port

We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.

Camera How do I set my photos and videos to always save to SD card instead of to device memory?

FAQ for Samsung mobile devices. Find more about ' How do I use an SD card with my Galaxy device?' with Samsung Support.

How to use What are widgets and how do I add them to my Android smartphone or tablet?

FAQ for Samsung mobile phones. Find out more about "What are widgets and how do I add them to my Android smartphone or tablet?" with Samsung Support.

How to use How to stop the screen from dimming on your Galaxy smartphone

FAQ for Samsung mobile phones. Find more about “How to stop the screen from dimming on your Galaxy smartphone” with Samsung Support.

Samsung Apps How to use Diagnostics in the Samsung Members app on your Galaxy device

FAQ for Samsung Mobile. Find more about how to use Diagnostics in Samsung Members on your Galaxy phone with Samsung Support.

Hardware What is a Dual or Hybrid SIM?

Find out how to choose which SIM card is the default SIM card for mobile data usage on your Galaxy smartphone.

Backup & Restore Where can I find the files on my SD or memory card?

FAQ for Samsung mobile devices. Find more about ' How do I use an SD card with my Galaxy device?' with Samsung Support.

How to use How to manage photos and videos in the Gallery app by synchronising them with OneDrive

We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.

Samsung Apps How to use AR Emoji

FAQ for Samsung smart phones and tablets. Find more about 'What is AR (Augmented Reality) Emoji and how do I use it?' with Samsung Support.

Application How to remove or disable embedded apps

FAQ for Samsung mobile phones. Find more about "How to remove or disable embedded apps" with Samsung Support.

Audio What to do if Spotify stops playing when the screen is locked

FAQ for Samsung mobile devices. Find more about "What to do if Spotify stops playing when the screen is locked" with Samsung Support.

How to use Key features of the Knox Suite

Knox Suite provides you a complete set of tools to secure, deploy and manage your enterprise’s corporate mobile devices.

How to use How to use the camera on a Galaxy smartphone

Check our FAQ and discover the main features of your Galaxy camera, how to use it, the different ways to open it, to take and save pictures.

How to use How to use SmartThings

Find out how to use the SmartThings app, how to add a device to it and how to manage it remotely from your smartphone.

How to use Syncing my Reminders with Microsoft on my Samsung Phone

Learn how to sync reminders with your Microsoft account on your Samsung smartphone

Network & WiFi How do I change the name of my device?

Find out how to change the visible name of your device

Backup & Restore How do I transfer my data from my old Android phone to my new one?

Find out more about switching your Android device with Samsung Support

How to use Using Wireless PowerShare on the Galaxy Fold

FAQ for Samsung Galaxy Smartphones. Find more about 'Using Wireless Powershare on the Galaxy Fold' with Samsung Support.

Samsung Apps How to use Samsung TV Plus Mobile

Find out how to access and use Samsung TV Plus Mobile, where you can stream live TV along with video-on-demand content on your smartphone or tablet

How to use What is Private Mode and how do I use it?

Find out how you can set up and use the Secure Folder on your Samsung Galaxy device

Common Topics

SM-A415F/DSN

Solutions & Tips

Filter

Manuals & Downloads

Filter

Language Click to Expand

OS Click to Expand

Useful links

Samsung Galaxy Live Chat

Smart Switch

S Note

Samsung Apps

ADDITIONAL INFORMATION

Warranty

Face-to-face support

News & Alerts

Contact Info

Contact Us

Troubleshoot and book a repair

Face to face Support