Experience dedicated service for your Galaxy Z Fold7 & Galaxy Z Flip7 device, from our team of Samsung Experts.
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Fast-track Support
We're here to help
Whether it’s over the phone or online chat, fast track support ensures your Galaxy Z Fold7 or Flip7 device gets quick and dedicated support.
When contacting Samsung you will be fast tracked to a Samsung Expert to support you with your device.
Loan Device Service
Stay connected without the wait
Can’t be without a phone? We will give you a Galaxy smartphone as a loan whilst your Galaxy Z Fold7 or Flip7 is being repaired1.
FAQs
Got questions? We’ve got answers
Have a quick question about your device? Explore our FAQs to get instant answers to the most common issues and features—no waiting required.
Samsung Community
Get ready to unfold your world
Discover real-world tips and answers from fellow Galaxy Z Fold and Z Flip users. Explore the Galaxy Z Fold | Z Flip board to connect, learn, and share.
Switching made easy
Trade in and trade up
1Only available in certain store locations in the Republic of Ireland and Northern Ireland. Only applicable for in-warranty customers. Repair time must exceed 24 hours for a loan device to be offered. Customers must agree to sign loan agreement to be entitled to loan device. Customer must return loan device to receive back their repaired device. Loan device will be inspected upon return. If any damage found further than standard wear and tear we would look to charge customer the cost to repair the loan device back to a standard we can reuse. If the device is lost whilst in customer's possession, customer would be charged for replacement of lost device.
