Smartphone/Tablet
* How to set : Setting > Accessibility > Hearing enhancements > Mute all sounds
Stream media and route call audio feature with a Bluetooth Low Energy (BLE) connection will be supported from Android 10.
- * How to set : Setting > Accessibility > Hearing enhancements > Hearing aid support
- * This feature may not be supported depending on the model specification.
- * How to set : Setting > Accessibility > Hearing enhancements > Left/right sound balance
- * This feature does not apply to call volume.
* How to set : Setting > Accessibility > Hearing enhancements > Mono audio
* How to set : Setting > Accessibility > Hearing enhancements > Adapt Sound
- * How to set : Setting > Accessibility > Hearing enhancements > Live Transcribe / Sound Notifications
- * Powered by Google’s speech recognition technology.
- * Conversations only stay on your phone, not stored on other servers.
- * How to set : Setting > Accessibility > Hearing enhancements > Live Caption / Caption preference
- * Today, Live Caption supports English with plans to support more languages in the near future.
- * This feature may not be supported depending on the model specification.
- * Not all apps support the caption preferences.
- * How to set : Setting > Accessibility > Hearing enhancements > Amplify ambient sound
- * This feature may not be supported depending on the model specification.
- * How to set : Setting > Accessibility > Advanced settings > Flash notification
- * This feature may not be supported depending on the model specification.
Watch
* How to set : Setting > Accessibility > Hearing enhancements > Mute all sounds
* How to set : Setting > Accessibility > Hearing enhancements > Mono audio
- * How to set : Settings > Accessibility > Hearing enhancements > Left/Right sound balance
- * This feature will be provided from One UI Watch 4.5.
- * This feature does not apply to call volume.
Buds
- * How to set : Galaxy Wearable > Earbuds Setting > Accessibility > Customize Ambient Sound
- * This feature may not be supported depending on the model specification.
* How to set : Galaxy Wearable > Earbuds Setting > Accessibility > Left/right sound balance
TV
- Separate closed caption
- Auto caption position
- Font size, background color and opacity
- * How to set : Press Home > Menu > Settings > All settings > General & Privacy > Accessibility > Caption Settings
- * Broadcast programming may vary by region.
- * Availability of caption services may vary according to each broadcast company.
- Select zoom area
- Adjust Sign language zoom level
* How to set : Press Home > Menu > Settings > All settings > General & Privacy > Accessibility > Sign Language Zoom Settings
* How to set : Press Home > Menu > Settings > All Settings > General & Privacy > Accessibility > Multi-output Audio
Refrigerator
- * How to set on Family Hub refrigerator : Samsung TV Plus > CC On/Off
- * Only for the TV contents which offers subtitles on Family Hub Refrigerator
* This feature is applied to refrigerator models released from 2019 onwards. The light blinks when the door is left open for 5 to 10 min.
Accessibility customer support
We are here to assist and improve your accessible experience
Accessibility setting tips
Smartphone/Tablet
Accessibility shortcuts - Accessibility shortcut allows you to access the accessibility features quicker and easier. (Use Accessibility button, Quickly press the Side and Volume up keys, Press and hold the Volume up and down keys)
Reset accessibility settings - Reset accessibility settings to their defaults, separately from the other settings.
Recommended for you - You can check what accessibility functions you're currently using and function recommendations for you.
Watch
Accessibility shortcuts - Triple tap with two fingers on any screen to activate your selected accessibility function.
TV
Adjust TV accessibility features with a simple one-touch on-screen menu. You can activate most TV accessibility features with Accessibility shortcut. Once enabled, start Voice guide and Sign language guide automatically. To display the Accessibility shortcut, press and hold the volume button. Alternatively, press and hold the mute button or press the closed caption button.