65" QN85A Neo QLED 4K Smart TV
Common Topics
65" QN85A Neo QLED 4K Smart TV
QA65QN85AAJSolutions & Tips
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TV_Others
How to Screen Mirroring to PC
FAQ for Samsung TV. Find more about Screen Mirroring to PC with Samsung Support.
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TV_Others
How to connect mobile device and TV with AirPlay
FAQ for Samsung TV. Find more about how to connect mobile device and TV with AirPlay with Samsung Support.
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TV_Others
How to use Smart Remote control
FAQ for Samsung TV. Find more about how to use Smart Remote control with Samsung Support.
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TV_Others
Troubleshooting picture issues
FAQ for Samsung TV. Find more about troubleshooting picture issues with Samsung Support.
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TV_Others
Troubleshooting Smart Remote control
FAQ for Samsung TV. Find more about troubleshooting Smart Remote control with Samsung Support.
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TV_Others
How to connect mobile device and TV with Smart View
FAQ for Samsung TV. Find more about how to connect mobile device and TV with Smart View with Samsung Support.
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TV_Others
Troubleshooting TV app is slow
FAQ for Samsung TV. Find more about troubleshooting TV app is slow with Samsung Support.
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TV_Others
Troubleshooting wireless network connection
FAQ for Samsung TV. Find more about troubleshooting wireless network connection with Samsung Support.
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TV_Others
Troubleshooting no sound and interrupted
FAQ for Samsung TV. Find more about troubleshooting no sound and interrupted with Samsung Support.
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TV_Others
How to device care
FAQ for Samsung TV. Find more about how to device care with Samsung Support.
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SMART Hub / App
Setting up your Samsung TV using your Samsung Account
Learn how to set up your Samsung TV using your Samsung Account.
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SMART Hub / App
Creating a Samsung Account while setting up your Samsung TV
Learn how to create a Samsung Account while setting up your Samsung TV.
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Installation / Connection
Slim Fit Wall Mount Installation Guide (Built-In)
Learn how to install the Slim Fit Wall Mount for your Samsung TV.
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Installation / Connection
Slim Fit Wall Mount Installation Guide (One Connect)
Learn how to install the Slim Fit Wall Mount for your Samsung TV.
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Firmware / Software
How to update the software on your Samsung Smart TV and Smart Monitor
Learn how to update the software on your Samsung Smart TV and Smart Monitor.
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SMART Hub / App
Controlling a 2024 Samsung Smart TV with the SmartThings app mobile remote
Learn how to control your Samsung TV using the mobile remote in the SmartThings app.
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Installation / Connection
Connect external video devices and switch input sources on a Samsung Smart TV
Learn how to connect external video devices and switch input sources on your Samsung Smart TV.
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Usage
How to enable or disable the microphone switch on Samsung Smart TVs
The microphone switch on your Samsung Smart TV can be turned on or off at any time.
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Usage
How to troubleshoot an audio delay
FAQ for Samsung television. Find more about How to troubleshoot an audio delay with Samsung Support.
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Usage
How to disable the Voice Guide feature on Samsung Smart TVs
The Voice Guide feature on your Samsung Smart TV can be turned off at any time if you do not want to use it.
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Accessory
Differences between the polarizing film and protective film on Samsung TVs
Learn the differences between polarizing and protective films on Samsung TV screens.
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Network
Set up a network connection on your Samsung Smart TV
Learn how to connect your Samsung Smart TV to a wired or wireless network.
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Firmware / Software
How to upgrade the OS on a Samsung Smart TV
Learn how to upgrade the OS on your Samsung Smart TV.
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Picture
How can I Change the Picture Size of my Samsung TV?
FAQ for Samsung Television. Find more about 'How can I Change the Picture Size of my Samsung TV?' with Samsung Support.
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Usage
How to delete and reinstall TV apps
Utilize these instructions to delete and reinstall apps on your Samsung TV.
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SMART Hub / App
Samsung TV is offline in the SmartThings app
If your Samsung TV is offline in the SmartThings app, you can check the network connection or send an error report.
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Usage
How to troubleshoot apps that are not working on the Samsung Smart TV
FAQ for Samsung TV, Find more about how to troubleshoot apps that are not working on the Samsung Smart TV with Samsung Support.
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Usage
How to reset a Samsung TV with a remote control
If you need to reset your Samsung TV, follow these instructions to use your remote control to complete the process.
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Usage
How to customize your frequently used menus on your Samsung TV
Personalize your Samsung TV’s home screen through customizing menu settings and app shortcuts.
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Usage
How to set up the Universal Remote through MBR
FAQ for Samsung TV, Find more about How to set up Universal Remote through MBR with Samsung Support.
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Usage
How to launch the new Game Bar features
FAQ for Samsung TV, Find more about how to launch the new Game Bar features with Samsung Support.
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Usage
[2022] How to troubleshoot when the screen brightness of your Samsung TV changes automatically
FAQ for Samsung TV. Find more about how to troubleshoot when the screen brightness of your Samsung TV changes automatically with Samsung Support.
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Picture
Adjust the picture settings on your Samsung TV when the screen is dark
Follow these instructions to get the most out of your Samsung TV’s picture settings.
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Usage
How to resolve issues with no sound when connecting a Samsung TV and soundbar using HDMI
If you can’t hear sound from your Samsung soundbar when it’s connected to a Samsung TV with an HDMI cable, you can review our troubleshooting steps for solutions.
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Firmware / Software
How to Reactivate Netflix app on Samsung TV (Hong-Kong version)?
FAQ for Samsung television. Find more about 'How to Reactivate Netflix app on Samsung TV (Hong-Kong version)?' with Samsung Support.
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Usage
What eARC is and how to set on Samsung Smart TV
FAQ for Samsung TV, Find more about What is eARC and how to set on Samsung Smart TV with Samsung Support.
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Usage
Troubleshoot USB error messages when updating Kant-SU2 and Kant-S2 TV models
FAQ for Samsung TV, Find more about Troubleshoot USB error messages when updating Kant-SU2 and Kant-S2 with Samsung Support.
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Usage
How to troubleshoot the Samsung TV that keeps turning on by itself
FAQ for Samsung TV, Find more about how to troubleshoot the Samsung TV that keeps turning on by itself with Samsung Support.
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Usage
[2021] How to use game on your Samsung Smart TV
FAQ for Samsung TV, Find more about how to use game on your Samsung Smart TV with Samsung Support.
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Usage
How to connect Bluetooth headphones to my Samsung Smart TV
FAQ for Samsung television. Find more about How to connect Bluetooth headphones to my Samsung Smart TV with Samsung Support.
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Usage
[2022] How to use the Quick Settings feature
FAQ for Samsung television. Find more about ‘[2022] How to use the Quick Settings feature’ with Samsung Support.
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Usage
[2022] How to change to an external device screen on your Samsung TV
FAQ for Samsung television. Find more about '[2022] How to change to an external device screen on your Samsung TV' with Samsung Support.
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Usage
Use SeeColors Mode on your Samsung Smart TV
SeeColors Mode on Samsung Smart TVs aids color blind users by adjusting the screen’s dominant colors.
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Usage
Use Relumino Mode on your Samsung Smart TV
Relumino Mode on Samsung Smart TVs aids users with vision issues by increasing the screen’s contrast and brightness.
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Usage
Use voice commands to search YouTube on your Samsung Smart TV and Smart Monitor
You can use voice commands to search for content in the YouTube app on your Samsung Smart TV and Smart Monitor.
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Usage
Set up Hue Sync on your Samsung Smart TV
FAQ for Samsung television. Find more about 'Set up Hue Sync on your Samsung Smart TV' with Samsung Support.
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Usage
How to troubleshoot the Samsung TV that will not turn on
FAQ for Samsung TV, Find more about how to troubleshoot the Samsung TV that will not turn on with Samsung Support.
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Usage
How to troubleshoot the Samsung TV that keeps turning off by itself
FAQ for Samsung TV, Find more about how to troubleshoot the Samsung TV that keeps turning off by itself with Samsung Support.
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Usage
How to use Bixby on a Samsung Smart TV
FAQ for Samsung TV, Find more about how to use Bixby on a Samsung Smart TV with Samsung Support.
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Usage
How to use the PC on TV on your Samsung Smart TV
FAQ for Samsung TV, Find more about how to use the PC on TV on your Samsung Smart TV with Samsung Support.
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Usage
How to control your TV from mobile SmartThings app
FAQ for Samsung TV, Find more about how to control your TV from mobile SmartThings app with Samsung Support.
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Usage
How to get Disney+ on my Samsung Smart TV
FAQ for Samsung television. Find more about How to get Disney+ on my Samsung Smart TV with Samsung Support.
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Usage
How to pair two Bluetooth headphones to a Samsung Smart TV
FAQ for Samsung television. Find more about How to pair two Bluetooth headphones to a Samsung Smart TV with Samsung Support.
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Usage
How to use Smart Calibration on Samsung Smart TV
FAQ for Samsung television. Find more about 'How to use Smart Calibration on Samsung Smart TV' with Samsung Support.
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Usage
[2022] How to adjust your dark TV screen
FAQ for Samsung television. Find more about '[2022] How to adjust your dark TV screen' with Samsung Support.
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Usage
[2022] How to troubleshoot your TV if a channel does not appear
FAQ for Samsung television. Find more about '[2022] How to troubleshoot your TV if a channel does not appear' with Samsung Support.
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Usage
How to use Ambient Mode on Samsung QLED TV
FAQ for Samsung TV, Find more about How to use Ambient Mode on Samsung QLED TV with Samsung Support.
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Usage
How to update the Samsung TV's firmware using a USB drive
FAQ for Samsung TV, Find more about How to update the Samsung TV's firmware using a USB with Samsung Support.
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Usage
How to use Multi View
FAQ for Samsung TV, Find more about how to use Multi View with Samsung Support.
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Usage
How to connect an external speaker to a Samsung TV
FAQ for Samsung Visual Display. Find more about How to connect an external speaker to a Samsung TV with Samsung Support.
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Usage
How to troubleshoot TV screen flickering
FAQ for Samsung television. Find more about How to troubleshoot TV screen flickering with Samsung Support.
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Usage
How to use the Intelligent Mode of Samsung QLED TV
FAQ for Samsung TV, Find more about How to use Intelligent Mode of Samsung QLED TVs with Samsung Support.
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Usage
How to set up the Portrait screen on the Auto Rotating Accessory
FAQ for Samsung television. Find more about How to set up the Portrait screen on the Auto Rotating Accessory with Samsung Support.
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Usage
[2022] How to use Multi View
FAQ for Samsung television. Find more about '[2022] How to use Multi View' with Samsung Support.
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Usage
How to use the Sign Language Guide feature on Samsung Smart TV
FAQ for Samsung television. Find more about ‘How to use the Sign Language Guide feature on Samsung Smart TV' with Samsung Support.
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Usage
What is EyeComfort Mode
FAQ for Samsung television. Find more about What is EyeComfort Mode with Samsung Support.
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Usage
[2022] Guide to using SmartThings on your Samsung TV
FAQ for Samsung television. Find more about '[2022] Guide to using SmartThings on your Samsung TV' with Samsung Support.
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Usage
How to use Smart Calibration on The Freestyle
FAQ for Samsung television. Find more about ‘How to use Smart Calibration on The Freestyle' with Samsung Support.
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Firmware / Software
[2022] How to disable Autorun Smart Hub
FAQ for Samsung television. Find more about ‘[2022] How to disable Autorun Smart Hub’ with Samsung Support.
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Usage
[2022] How to disable Autorun Multi View
FAQ for Samsung television. Find more about '[2022] How to disable Autorun Multi View' with Samsung Support.
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Usage
[2022] How to use Game on your Samsung Smart TV
FAQ for Samsung television. Find more about ‘[2022] How to use Game on your Samsung Smart TV ’ with Samsung Support.
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Usage
How to use SmartThings on your TV
FAQ for Samsung TV, Find more about how to use SmartThings on your TV with Samsung Support.
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Usage
[2022] What to do if your screen does not appear properly when connected to a PC
FAQ for Samsung television. Find more about '[2022] What to do if your screen does not appear properly when connected to a PC' with Samsung Support.
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TV_Others
Enjoy your Samsung Smart TV with Closed Captions for a more inclusive experience
FAQ for Samsung television. Find more about ‘Enjoy your Samsung Smart TV with Closed Captions for a more inclusive experience’ with Samsung Support.
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Usage
How to clean my TV screen
FAQ for Samsung television. Find more about How to clean my TV screen with Samsung Support.
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Usage
How to reset my Samsung TV
FAQ for Samsung television. Find more about How to reset my Samsung TVwith Samsung Support.
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Usage
How to use the energy saving mode on the Samsung Smart TV
FAQ for Samsung television. Find more about How to use the energy saving mode on the Samsung Smart TV with Samsung Support.
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Usage
How to use my smartphone as TV camera
FAQ for Samsung television. Find more about ‘How to use my smartphone as TV camera’ with Samsung Support.
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Usage
How to use Workspace on your Samsung Smart TV
FAQ for Samsung television. Find more about 'How to use Workspace on your Samsung Smart TV' with Samsung Support.
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Usage
Enjoy Autorun Multi View on your Samsung Smart TV
FAQ for Samsung television. Find more about 'Enjoy Autorun Multi View on your Samsung Smart TV' with Samsung Support.
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Usage
How to connect your SmartThings Dongle
FAQ for Samsung television. Find more about 'How to connect your SmartThings Dongle' with Samsung Support.
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Usage
My TV doesn’t detect a device connected via HDMI
FAQ for Samsung television. Find more about 'My TV doesn't detect a device connected via HDMI' with Samsung Support.
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Usage
How to use the Portrait mode of The Sero
FAQ for Samsung TV, Find more about How to use the Portrait mode of the Sero with Samsung Support.
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Usage
What can you do with the new Smart Hub
FAQ for Samsung television. Find more about ‘What can you do with the new Smart Hub’ with Samsung Support.
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Usage
How to enjoy Ultrawide GameView™ on 2022 Samsung Smart TV
FAQ for Samsung television. Find more about ‘How to enjoy Ultrawide GameView™ on 2022 Samsung Smart TV’ with Samsung Support.
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Usage
[2022] What to do when your TV screen automatically turns off
FAQ for Samsung television. Find more about '[2022] What to do when your TV screen automatically turns off' with Samsung Support.
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Usage
How to troubleshoot audio issues on your Samsung TV when connected to a set-top box
FAQ for Samsung TV. Find more about how to troubleshoot audio issues on your Samsung TV when connected to a set-top box with Samsung Support.
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Usage
How to set up Q-Symphony on a 2024 Samsung Smart TV
Q-Symphony on 2024 Samsung Smart TVs connects a soundbar or Music Frame to your TV for maximum sound.
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Usage
How to use apps on a 2024 Samsung Smart TV
You can install a variety of apps on your 2024 Samsung Smart TV.
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Usage
How to use Parental Settings on a Samsung Smart TV or Smart Monitor
Learn how to set up Parental Settings on your Samsung Smart TV or Smart Monitor.
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SMART Hub / App
Use Workspace to remotely connect a computer to a 2024 Samsung Smart TV
You can remotely connect your 2024 Samsung Smart TV with your PC or Mac using the Workspace function.
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Usage
How to use HDMI ARC on Samsung Smart TV
FAQ for Samsung TV, Find more about How do I use HDMI ARC on Samsung Smart TV with Samsung Support.
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Usage
What Screen Mirroring is and how do I use it with my Samsung TV
Screen mirroring (or screen casting) allows you to watch your mobile's content on your TV. Learn how to use screen mirroring and which devices are compatible.
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Usage
How to register your Samsung TV
FAQ for Samsung TV, Find more about How to register your Samsung TV with Samsung Support.
Manuals & Downloads
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User Manual
- ver 2108200
- 0.83 MB
- Sep 08. 2021
ENGLISH, CHINESE(Traditional) -
Quick Guide
- ver 21164917
- 0.48 MB
- May 06. 2021
ENGLISH -
Compatible Device
- ver 1.0
- 0.44 MB
- Jun 24. 2021
CHINESE(Simplified) -
Compatible Device
- ver 1.0
- 0.44 MB
- Jun 24. 2021
CHINESE(Traditional) -
e-Manual
- ver 8.0.0
- 6.19 MB
- Jan 11. 2024
ENGLISH -
e-Manual
- ver 8.0.0
- 6.08 MB
- Jan 11. 2024
ENGLISH -
e-Manual
- ver 8.0.0
- 6.13 MB
- Jan 11. 2024
CHINESE(Simplified) -
e-Manual
- ver 8.0.0
- 6.25 MB
- Jan 11. 2024
CHINESE(Traditional) -
Upgrade File(USB type)
- ver 2220.9
- 1656.59 MB
- Sep 26. 2024
- All OS
MULTI LANGUAGE
