Environmental care
Eco-Conscious Service
Stay longer with Samsung Customer Service
Eco-Conscious Repair
Reduce electronic waste by replacing only
the parts that are required.
● Where possible, we try to repair TVs and smartphones
in an eco-conscious way using components instead of
entire assembly modules.
● By replacing only the defective part, we save components
and contribute to reducing the carbon footprint and the
amount of e-waste discarded.
● We are dedicated to offering various options for you
to repair your products and extend their life.
Please note: This is available for specific models and
defect types of TVs and smartphones. Please contact
our customer support channels for more information.
Eco-Conscious Packing
We’re making efforts to use better
packing materials of service parts for our
environment.
● Our factories that produce service parts
continuously seek better ways for our environment
to pack and deliver service parts to global subsidiaries.
