How do I change/reset my Samsung.com account password?

You can change your password, which can be accessed through Samsung Account page, going to "Security", and clicking on "Change password".

If you forgot your password, input your account login email on Samsung Account page and press "Next", then click on "Forget password?" , input your account login email again then submit by pressing "Reset password" button.
1. Select the "Reset Password" tab on the Samsung Account page.
2. Enter the ID you initially set when joining the Samsung Account (email address or phone number depending on your registration type).

If you currently do not use the email address you initially set when joining the Samsung account or if you cannot use the email address to receive a password change email due to other reasons, please contact the call center ☎3698 4633 (Hong Kong) or 0800 333 (Macau) for any enquires. Our customer service team is available 10am to 7pm daily.