Samsung Online Shop provides free delivery service and works with professional logistic partners to deliver your order. In addition, we also provide Samsung Experience Store pick up or SF Express Pickup Points pick up option.

You may choose to deliver your order on mobile, Computer and its accessories to Hong Kong* or Macau except for P.O. Boxes, restricted areas, logistics warehouse and transshipment warehouse.

Hong Kong* includes Hong Kong Island, Kowloon, the New Territories and designed outlying island areas including Tung Chung, Discovery Bay and Ma Wan.

If your order contains both mobile products and TV, AV, home appliances, monitors and its accessories, they will be delivered separately.

Unfortunately, we do not support to deliver TV, refrigerator, washing machines and its accessories to Macau at this moment. If your Macau order contains both mobile products and TV, refrigerator, washing machines, the order will be cancelled, our customer service team will contact and assist you to place a new order.

If your requested outlying island area not mentioned above, please contact the call center ☎3698 4633 (Hong Kong) or 0800 333 (Macau) for any enquires. Our customer service team is available 10am to 7pm daily.