How does SF Express Pickup Points pick up service work?

Samsung Online Shop offers to deliver your mobile devices to over 100 SF Express Pickup Points across Hong Kong for your easiest convenience.

You will be informed by a SMS once the parcel reached the pick up point. Please present the SMS to collect your parcel at the pick up point.

Extra charge may occurred if it is not picked up the next day upon arrival.

For SF pick up point service policy and pick up points locations, please refer to SF Express website. If there is any inconsistency of SF pick up point between Samsung Online Shop and SF Express Website, the SF Express Website version shall prevail.
https://htm.sf-express.com/hk/en/dynamic_function/S.F.Network/SF_business_station_address/
https://htm.sf-express.com/hk/en/products_services/Express_Services/Value_added_Services/SF_Retention_Service/


SF Pick Up service is currently not available for Education Store, Partnership Store and orders contain TV, AV, home appliances and monitors.

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