Samsung Electronics H.K. Company Limited (“Samsung”) would like to alert consumers to stay vigilant as there has recently been unauthorized WhatsApp messages falsely claiming in the name of Samsung that there are rewards for collection after completing a survey. Samsung is not the sender of these messages and is not in any way associated with these fraudulent messages.

We would like to remind consumers to remain cautious, so to prevent fraudulent messages from scamming money and obtaining your personal information. Samsung would never solicit personal information or money from consumers through WhatsApp messages.
If in doubt, please contact Samsung’s customer service hotline at (852) 3698 4698.