The UniverSE
With the aim of providing a comprehensive platform for employees seeking professional development, we integrated existing individual training modules scattered across different functional roles into a comprehensive structure under one organization we call The University of Samsung Electronics or The UniverSE. The UniverSE, which consists of 12 schools under three academies, delivers a wide range of courses to enhance the job competency and leadership skills of all employees, including part-time and contract workers, fostering a culture of employee-led growth, offering practical and field-oriented training, and promoting convergence among diverse functional roles and thematic areas through various systems. And DS Division also provides job training through DS University.
Our employees are encouraged to explore and sign up for self-led training courses offered by the company during the biannual STaR Week. This system inspires our employees to push their limits and proactively take part in courses beyond their current job functions.
We provide specialized and systematic training for each position, including S/W, R&D, manufacturing and production technology, quality and service, sales and marketing, purchasing, and design, so our employees can grow into top specialists in their respective fields.
| Category | Main Courses | Course Details |
|---|---|---|
| S/W |
|
We run a three-stage S/W architect training program for customer experience-oriented S/W design and systematically trained AI specialists who have developed products and services using generative AI. We provide a four-stage data science training system to upskill AI capabilities for all employees and offer training on AI technology (machine learning/deep learning, etc.) and the use of generative AI (fine tuning, prompt engineering, etc.) |
| R&D |
|
To support the development of next-generation products, we provide R&D personnel with the latest technologies and training in seven key areas: RF systems and communication; display; power and sensors; mechanics; molds; materials; and technology management |
| Manufacturing and production technology |
|
We provide training on automation and AI convergence technologies required for Samsung Smart Factory and Digital Twin and training in strengthening manufacturing innovation capabilities to maximize productivity |
| Quality and service |
|
We provide data-based quality analysis and technical competency enhancement training courses to develop employees’ expertise needed to ensure customer satisfaction, both in terms of quality and service |
| Sales& marketing |
|
We strengthen customer data-based analysis and problem-solving capabilities for customer-centered sales and marketing in the digital era and data-driven sales marketing |
| Purchasing |
|
We train procurement specialists according to internationally recognized certification, such as Certified Professional in Supply Management(CPSM), enhancing their expertise in purchasing with a combination of theoretical training and practical, case-based simulations |
| Design |
|
We provide job competency enhancement support training in fields such as UX, industrial, and visual, etc., along with AI utilization and “Design Thinking” program that focus on customer-centric and creative problem solving |
We offer diverse capacity-building programs to empower leaders’ capabilities in driving organizational performance. These programs include leadership training tailored to fulfill organizational roles and leadership-themed courses according to the Samsung Electronics Leadership Fundamentals(SELF). Additionally, we conduct leadership coaching and seminars to better understand changing trends and environments, complemented by next-generation leadership courses to help talented employees grow into better leaders. Moreover, we aim to boost competitiveness at the unit level through organizational development programs, strengthening departmental collaboration and synergy among all department members.
| Category | Target | Main courses | Course details |
|---|---|---|---|
| Role transition |
|
New executive, master, group leader, new part leader roles |
Role transition mindset, business understanding, organizational management, business insights, etc. |
| Leadership enhancement |
|
SELF leadership, leadership-themed courses, coaching, leadership seminars, etc. |
Leadership capacity building in connection with SELF assessment results, themed seminars to build understanding of business environments, technological changes, coaching leadership, etc. |
| Training next-generation leaders |
|
Training of next-generation management leader candidates, next-generation women leader workshops, group leader candidates, etc. |
Role simulations, group coaching, discovering strengths, mid-to long-term vision discussions, goal setting, etc. |
| Organizational development |
|
“One Team” team building courses |
Building on team strengths, communication, collaboration, energizing the team, increasing collective intelligence, etc. |
The UniverSE appoints employees noted for their outstanding performance based on their experience and knowledge as in-house professors specializing in different job functions to share their expertise. They are responsible for developing their own teaching contents and delivering practical training that participants can readily utilize at work. Currently, 43 in-house professors are teaching at The UniverSE. We plan to expand our pool of in-house professors further.