Reset network settings on your Samsung TV

Last Update date : Jul 09. 2024
Screenshot of a Samsung TV's Network menu showing options for Network Status, Open Network Settings, Reset Network, and Expert Settings.

Connecting your Samsung TV to the internet unlocks a range of features, from streaming movies to using apps. However, network issues can sometimes hinder these capabilities. If you're experiencing connectivity problems, resetting the network settings might be the solution. This guide explains when to consider a reset and provides clear instructions for both newer and older Samsung TV models, ensuring you get back to enjoying your TV with minimal disruption.

Note: The information provided applies to Samsung TVs sold in Canada. Settings and options may vary for models available in other countries.

Resetting network settings on your Samsung TV can be a quick fix for connectivity issues, but it's not always the best first step. This section will help you determine when a reset is necessary and when other troubleshooting methods should be attempted first.

When not to reset network settings

Before resetting the network settings on your Samsung TV, it’s worthwhile to check if the issue might be with your overall internet service rather than the TV itself. A quick way to assess this is by checking the internet connection on another device, such as your phone. If this device also cannot access the internet, it's likely a service outage, and you'll need to wait until your internet service provider resolves the issue. If other devices are connected without problems, proceed with basic troubleshooting steps for your TV: ensure it is within range of your Wi-Fi, restart both the TV and your router, and check for any firmware updates that might address connectivity issues. These actions can resolve common network problems without the need to reset your network settings and lose saved information.

When resetting network settings may be useful

Resetting the network settings might be necessary if you've exhausted all other basic troubleshooting steps without success. This process can resolve issues caused by incorrect network configurations, saved errors, or bugs that affect the TV's ability to connect to the internet. It's particularly useful if you've recently changed your internet service provider or router and are experiencing persistent connectivity problems. Resetting the network settings will erase all previous connections, allowing you to start afresh and potentially resolve any conflicts between the TV and your new network setup.

If you encounter persistent connectivity issues or need to change network configurations, resetting your Samsung TV's network settings can be a helpful step. This process restores the network settings to their original factory defaults, allowing you to set them up anew.

1 Using your remote control, navigate to the Settings menu and then select All Settings.
2 Navigate to Connection, and then select Network.
Screenshot of the Connection menu on a Samsung TV, displaying options for Network, Bluetooth, and other device settings.
3 Navigate to and select Reset Network.
Screenshot showing the 'Network' menu on a Samsung TV with options for Network Status, Open Network Settings, Reset Network, and Expert Settings.
4 When prompted, select Reset to confirm your decision.
Screenshot showing a confirmation dialog on a Samsung TV’s Network menu, with options to 'Reset' network settings or 'Cancel'.
5 After the reset, the network settings have been cleared. From this screen, select Open Network Settings to reconfigure your network connection according to your preferred setup method.
Screenshot displaying a message on a Samsung TV's Network menu after resetting network settings, with options to select 'Network Settings' or 'Close.

Note: For comprehensive instructions on configuring your internet connection, please consult our detailed guide on connecting your Samsung TV to the internet, which covers both wired and wireless setup options.

If you're facing ongoing network issues or need to update your network setup, resetting the network settings of your Samsung TV might be necessary. This action reverts the network settings back to their factory defaults, providing a clean slate for you to reconfigure your connectivity options.

1 Press the Home button on your TV's remote to open the Smart Hub. Then, use the directional pad of the remote to select Settings.
2 Select General, then Network.
3 Select Reset Network.
Screenshot showing the 'Network' menu on an old Samsung TV with options for Network Status, Open Network Settings, Reset Network, and Expert Settings.
4 Select Reset to confirm and initiate the reset of your network settings.
Screenshot showing a confirmation dialog on an old Samsung TV’s Network menu, with options to 'Reset' network settings or 'Cancel'.
5 After the reset, your network settings will be cleared. Reconnect your TV to the internet using your preferred method.

Note: For comprehensive instructions on configuring your internet connection, please consult our detailed guide on connecting your Samsung TV to the internet, which covers both wired and wireless setup options.

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