Guide to finding the model and serial numbers of your Samsung soundbar

Last Update date : Oct 15. 2024
Wall-mounted Samsung soundbar under a flat-screen TV displaying a city skyline, installed on a stone wall outdoors.

Finding the model and serial numbers on your Samsung soundbar might not be the most thrilling adventure, but it's definitely an important one! This guide will show you how to locate these essential identifiers with ease. Once you have them, make a note to keep them accessible; you'll need these details to ensure quick and tailored support whenever your soundbar requires a little extra attention. Let’s get started and uncover the info you need in no time!

Note: The information in this guide applies to soundbars sold in Canada. While the location of the model and serial numbers is generally consistent across various models, please be aware that there may be variations for models sold in other countries.

A model number essentially serves as the identity of an appliance within Samsung's product lineup. It specifies the unique design and features of your soundbar. Devices that share the same model number have identical specifications and features.

The serial number, often abbreviated as S/N, uniquely identifies your specific soundbar. Assigned during manufacturing, this number allows Samsung to track the product's history and ownership details. It is crucial for warranty purposes, ensuring that your device is distinguished from other units of the same model.

Both the serial number and the model code of your Samsung soundbar are printed on a sticker, which can be found either on the back or the bottom of the unit, depending on the model. The model code typically starts with HW, such as HW-S60A, offering a quick reference to the specific features and design of your soundbar.

Close-up view of the underside of a Samsung soundbar showing the model and serial number sticker. Close-up view of the underside of a Samsung soundbar showing the model and serial number sticker.
  • Use a flashlight: If the area is dim, a flashlight can help you spot and read the numbers.

  • Take a photo: If the label is in a hard-to-reach spot, take a photo with your phone. This can make it easier to read and record the numbers.

  • Check the user manual: Sometimes, the user manual or the purchase documents might list the model and serial numbers.

  • Contact Samsung support: If you’re still having trouble finding these numbers, Samsung’s customer support can guide you through the process.

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Contact Samsung Assistance at 1-800-SAMSUNG (726-7864)

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