How to find the serial number or model code of your Samsung TV

Last Update date : Jun 21. 2024
A family comfortably seated on a sofa watching a Samsung TV in a bright living room, with large windows showing a view of the outdoors.

The serial number is a unique identifier assigned by manufacturers like Samsung to each TV, ensuring that no two TVs have the same serial number. In contrast, the model code, which is not unique, provides information about the manufacturing location, production year, and more. Knowing these details can be crucial for warranty services, support, or compatibility issues. You can locate the serial number and model code either through your TV's menu or by checking the label on the back panel of your TV.

Note: The provided information refers to Samsung TVs sold in Canada.

  • A serial number is a unique identifier assigned to each item within a product series, serving as the individual identity of your TV—much like a vehicle's license plate.
  • The model code for your Samsung TV follows a specific format comprised of letters and numbers, which collectively provide detailed information about your device. This code is not unique and remains consistent across all TVs of the same model, allowing you to determine features such as the TV type, screen size, and year of manufacture.

Curious about the inner details of your Samsung TV? Grab your remote and explore the Settings menu. You’ll learn how to display the serial number and model code directly on your TV screen.

1 Using your remote control, navigate to the Settings menu and then select All Settings.
2 Navigate to Support, and then select About This TV.
Screenshot of a Samsung TV’s 'Support' menu highlighting various options, with 'About This TV' selected at the bottom.
3 Your Samsung TV's model code and serial number will be displayed on-screen:
Screenshot of the 'About This TV' screen on a Samsung TV, displaying contact information, the model code, serial number, software version, and sub-micom version.

To view the serial number and model code directly on your Samsung TV, follow these simple steps:

1 Press the Home button on your TV's remote to open the Smart Hub. Then, use the directional pad on the remote to select Settings (located at the bottom left corner).
2 Navigate to and select Support.
3 Navigate to and select About This TV.
Screenshot of the 'Support' menu on a Samsung TV, highlighting the 'About This TV' option.

Note: On some TVs, you may need to select Contact Samsung instead of About This TV.

4 Your TV's model code and serial number will be displayed on-screen:
Screenshot showing the 'About This TV' screen on a Samsung TV, detailing contact options, model code, serial number, software version, and other device information.

The model code and serial number can also be found located on a label on the back panel of your SamsungTV.

Close-up of a hand pointing to a label on the back of a Samsung TV showing the model number and serial number, along with other details like power requirements and manufacturer warnings.

Note: For ease and safety, consider taking a picture of the label before mounting your Samsung TV on the wall.

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