Going digital with direct access to the user manual on your Samsung TV

Last Update date : Jul 12. 2024
Explore the built-in user guide on your Samsung TV, offering instant access to guides, troubleshooting, and more.

Recognizing the need for convenient access to guidance, Samsung TVs offer an innovative solution: the ability to access the user manual directly through the television interface. This not only simplifies the user experience but also significantly reduces paper waste, supporting environmental sustainability. This article explores how Samsung TV owners can navigate this feature, ensuring they can make the most out of their devices without a printed manual in hand.

Note: The information provided applies to Samsung TVs sold in Canada. Settings and options may vary for models available in other countries.

As technology evolves, so does the accessibility of support resources. Samsung TVs come equipped with an enhanced built-in user guide. This feature provides users with immediate access to comprehensive guides and troubleshooting assistance right from their TV screens, ensuring that help is always just a few clicks away.

1 Using your remote control, navigate to the Settings menu and then select All Settings.
2 Navigate to Support, and then select Open User guide.
Screen showing the Support menu on a Samsung TV with various options including 'Open User Guide' highlighted.

Note: Depending on your TV model, the option may appear as Open User manual or Open e-Manual.

3 Navigate through the user guide interface to explore the various categories available. Each category provides tailored information to help you understand and optimize your TV's features. From classic guides to interactive sections, there's plenty to discover that can enhance your experience and answer your questions.
Screenshot of the User Guide menu on a Samsung TV displaying options such as Guide, Troubleshooting, Accessibility Guidance, and FAQ.
4 To exit the user guide, press the Back button on your TV remote repeatedly until you return to the User Guide home screen. Once there, press Back again and confirm your decision by selecting Exit.

Older Samsung models also provide straightforward methods for accessing essential digital support resources. This section offers a detailed walkthrough on how to navigate the user manual on these earlier models, ensuring that every user can fully utilize their TV's features, regardless of the model year.

1 Press the Home button on your TV's remote to open the Smart Hub. Then, use the directional pad of the remote to select Settings.
2 Select Support, then Open e-Manual.
Screen capture of the Support menu on a Samsung TV, with the Open e-Manual option highlighted.

Note: Depending on your TV model, the option may appear as Open User manual or Open User guide.

3 Navigate through the e-Manual interface to discover the various categories available. Each section offers tailored information designed to help you understand and optimize your TV's features. From detailed guides to interactive tutorials, there's a wealth of resources to enhance your experience and resolve any queries.
Display of the e-Manual on a Samsung TV, showing categories like Quick Guides, Connections, Troubleshooting, and more.
4 To exit the user guide, press the Back button on your TV remote repeatedly until you return to the User Guide home screen. Once there, press Back again and confirm your decision by selecting Exit.

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