Galaxy Mega
Common Topics
Galaxy Mega
SGH-I527MSolutions & Tips
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Others
WE CARE, we are here for you
If you need service support for your Samsung products, we will arrange a convenient and safe pick-up service solution at your home. Contact us at 1-800-SAMSUNG, LIVE CHAT or text WECARE (932272) and we will assist in diagnosing your device through Samsung Remote Service. We will also arrange service pick-up and delivery if repair is required and will clean your product prior to delivery.
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Lock
Unlock your Galaxy tablet with your face or fingerprints
For security on your tablet, you can use the different biometric options, such as face recognition, fingerprints, or irises. They're better secured so only you can unlock your tablet.
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Customize the Home screens on your Galaxy tablet
Your Galaxy tablet comes with all kinds of tricks and tips for keeping its Home screen nice and tidy. Keep reading to learn how to customize your Home screen with widgets, shortcuts, folders, and more.
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On-screen keyboard settings on your Galaxy tablet
Your Galaxy tablet has an on-screen keyboard, which is basically a digital, touchscreen keyboard. Not only does it let you type, it also has customizable features designed to streamline your experience.
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Keep your Galaxy tablet optimized with Device care
Keep your Galaxy tablet running in tip-top shade by using the different features in Device care. Youll be able to extend the tablets battery, clear out its memory, and more.
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Others
Use the Second screen feature to extend your Windows computer to your Galaxy tablet
You are no longer limited to TV and monitors when it comes to extending your computer. Galaxy tablets can now mirror your Windows 10 computer! You can even control the computer from the tablet. Just turn on the Second screen feature on your tablet, and you will be good to go.
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Others
Register your Galaxy device to claim an offer on your Samsung Account
Register your Galaxy device to claim a promotional offer on your Samsung Account. Make sure your Galaxy device is connected to your Samsung account before looking for an offer.
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Others
What can you do to avoid constant reboots on your Samsung Galaxy
Explore essential tips to resolve repeated reboots on your Galaxy phone or tablet. This article guides you through software updates, Safe mode, and factory reset options to troubleshoot and enhance the performance of your Samsung device. Whether you're facing software glitches or hardware issues, find the solutions you need to keep your Galaxy running smoothly.
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Backup & Restore
Access your device backups in Samsung Cloud
You can access your device backups using either phone, tablet, or a computer and view your data or delete anything you may not need after signed in to the Samsung Cloud. You may encounter 2-step verification when signing into Samsung Cloud on a web browser.
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Booting your Samsung Galaxy into Safe mode
Learn how to boot your Samsung Galaxy into Safe Mode to diagnose and resolve issues caused by third-party apps. This detailed guide provides step-by-step instructions for entering, using, and exiting Safe Mode, ensuring your device performs optimally without disruptions.
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Others
How to register a Samsung product with your Samsung account
Learn how to effortlessly register your Samsung products using your Samsung account. This comprehensive guide covers everything from finding your device's model and IMEI numbers to manual and app-based registration methods. Follow our step-by-step instructions for easy registration, available for Samsung devices in Canada. Discover troubleshooting tips and make the most of your Samsung ecosystem.
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Backup & Restore
Unlink your Samsung account from other services
You can unlink your Samsung account from other services right from your phone or tablet. This includes services like Microsoft or apps like Spotify.
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Samsung Apps
Samsung Kids on your Samsung Galaxy
The Samsung Kids feature is integrated into many Galaxy phone and tablet models and provides a fun, educational environment for your child.
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Backup & Restore
Sync your Samsung Cloud data across all your Samsung Galaxy devices
Syncing data across devices is easy with the sync feature of Samsung Cloud. You can even use Wi-Fi or Mobile data to do so.
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Backup & Restore
How to set up and manage your Samsung account
A Samsung account lets you use exclusive apps. Luckily, setting up an account is simple.
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Battery
Make sure your Galaxy device charger is authentic
Discover how to identify an authentic Samsung charger for your Galaxy device with our guide. Learn the key features of genuine chargers, including the Samsung logo, travel adapter markings, serial numbers, and model codes. Ensure your device's safety and maintain your warranty by choosing authentic Samsung charging accessories. Available for our valued Canadian customers, purchase directly from Samsung.com for guaranteed quality and innovation in your charging experience.
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Samsung Apps
Use the Samsung Find app to locate a lost Samsung device
Learn how to use the Samsung Find app to locate lost devices and track Samsung SmartTags.
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Backup & Restore
Backup your Galaxy device with a broken or damaged screen using Maintenance mode
Learn how to backup your Samsung Galaxy device using Maintenance Mode, even with a broken or damaged screen. This guide provides step-by-step instructions for connecting your device to an external display and securing your data safely. Perfect for Galaxy users needing data protection before repairs.
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Settings
How to personalize the Quick panel on your Galaxy device
Discover how to personalize the Quick Panel on your Galaxy device with our comprehensive guide. Learn to customize icons, manage settings, and adjust the layout to enhance your device's functionality and access your favorite features more quickly.
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Multimedia
Use the trash feature of the Gallery app on your Samsung Galaxy device
Learn how to use the trash feature of the Gallery app on your Samsung Galaxy device. This guide covers how to delete, restore, and permanently remove photos and videos, ensuring you manage your gallery content effectively. Discover simple steps to control your digital memories with ease.
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Backup & Restore
How to reset your Samsung Galaxy with 5 different methods
Learn how to reset your Samsung Galaxy device with our comprehensive guide. Discover five different methods to restore settings, erase data, or troubleshoot connectivity issues on your Samsung phone or tablet. Step-by-step instructions included for a factory reset, Wi-Fi and Bluetooth reset, and more to ensure your device operates smoothly.
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Accessory & Bluetooth
How to reset Bluetooth connections on your Samsung Galaxy
Learn how to reset Bluetooth connections on your Samsung Galaxy to solve common connectivity issues with our step-by-step guide. From a quick soft reset to a comprehensive settings reset, our instructions will help you restore Bluetooth functionality.
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Accessory & Bluetooth
Easy steps to unpair a Bluetooth device from your Samsung Galaxy
Learn how to unpair Bluetooth devices from your Samsung Galaxy with this straightforward tutorial. Enhance your mobile device's performance and organization.
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Others
Quickly activate the flashlight on your Samsung Galaxy
Learn how to quickly activate and adjust the flashlight on your Samsung Galaxy device. This guide covers everything from accessing the Quick settings panel to customizing the flashlight's brightness, ensuring you're never left in the dark.
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Network & WiFi
Connect your Samsung Galaxy to the Internet
Discover how to connect, manage, and optimize your Samsung Galaxy's Wi-Fi and mobile hotspot settings with our comprehensive guide. Learn to set up Wi-Fi, share connections via QR code, customize hotspot settings, and more, all tailored for your Samsung device.
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Multimedia
How to take a screenshot with your Samsung Galaxy
Learn how to take screenshots on your Samsung Galaxy with our easy guide. Discover methods like button combinations, palm swipe, S Pen, voice commands, and more. Perfect for capturing everything from games to documents, enhancing your Galaxy experience.
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Power
How to power on or off your Samsung Galaxy
Learn how to power on or off your Samsung Galaxy using different methods including physical buttons, Bixby, and the Quick Settings panel. This comprehensive guide covers everything from basic power management to customizing button functions and force restarting your device for troubleshooting.
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Samsung Apps
How to find your lost Samsung Galaxy and remotely erase your data
Learn how to find your lost Samsung Galaxy phone or tablet using SmartThings Find and Samsung Find. Track its location, lock it remotely or erase your data to keep your information secure.
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Software Upgrade
Introducing One UI 7 on Samsung Galaxy phones and tablets
Discover what's new in Samsung One UI 7 for Galaxy phones and tablets. Explore updated navigation, AI-powered tools, connected device features, personalization options and more.
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Software Upgrade
How software updates happen on your Samsung Galaxy
Learn how software updates work on your Samsung Galaxy device, including how to check for updates manually, view version details, and ensure your phone stays secure with the latest features and patches.
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Multimedia
Safeguard Kids from Inappropriate Online Content
FAQ for Samsung mobile device. Find more about 'Safeguard Kids from Inappropriate Online Content' with Samsung Support.
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Multimedia
Use Daily Board on your Galaxy tablet
Do you ever wish your Galaxy tablet had the Always on Display feature? Well, it has something similar but more interactive. It's called the Daily Board - it appears when you plug in your charger and shows a screensaver, the time, and more.
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Others
Manage users on your Galaxy tablet
Sharing a tablet is fun until someone accidentally does something you don't want, like stumbling across your private information. Set up user profiles on your Galaxy tablet to avoid overlap. You can even create a restricted user profile where others can't access certain apps or features.
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Multitask on your Galaxy tablet
There are times you wish you had two tablets - that way, you could send an email on one but read an article on another. With split screen view, you can do that with just one tablet. This feature lets you open two apps on your tablet and use them simultaneously, so you can multitask more easily and faster than ever.
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Power
Power saving modes on your Galaxy tablet
To help your Galaxy tablet last longer, you can use the power saving modes that are built right in. You can even monitor your battery usage to help figure out what is using up all your battery power.
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Others
Accessibility options available on your Galaxy tablet
Even if you have some kind of impairment, you can still use your Galaxy tablet because it has all kinds of Accessibility features, including Voice Assistant for Vision impairments, subtitles for Hearing impairments, and Interaction control for enhanced dexterity and usage.
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Backup & Restore
How to sync photos from your Samsung Galaxy device to OneDrive
Learn how to sync photos and videos from your Samsung Galaxy device to OneDrive. This guide covers setting up auto sync, selecting specific albums for sync, downloading media, and restoring deleted files. Get reliable cloud backup with OneDrive's free storage.
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Samsung Apps
Compatible devices for the SmartThings app or hubs
If you’re wondering which of your smart devices are compatible with SmartThings, you can use the app to check for them. Then, you can add devices to the app.
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Battery
How to set up fast charging on your Galaxy device
Learn how to enable Fast charging on your Galaxy device and speed up the charging process.
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Others
My Galaxy device is shattered and there is a crack on my screen
FAQ for Samsung Mobile. Find more about what to do if your device is shattered or there is a crack on your screen with Samsung Support.
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Others
Use and manage the Air command menu on select Galaxy devices using S Pen
The Air command menu lets you get even more out of your S Pen. It has shortcuts to apps like Smart select, Screen write, Live messages, and more.
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How to use a second screen on your Tablet
FAQ for Mobile & Devices. Find more about How to use a second screen on your Tablet with Samsung Support.
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Others
Safety precautions when using a Galaxy device
FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.
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Samsung Apps
Easily find duplicate files on your Samsung Galaxy
Quickly identify duplicate files on your Samsung Galaxy and take control of your storage. No digging required.
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Network & WiFi
Network carriers that support 5G for Samsung Galaxy devices
With the power of 5G, enjoy lightning-fast speeds, reduced latency, and seamless connectivity. Discover if your area is covered by a 5G network.
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Others
Use two hands with your Samsung Galaxy devices for maximum productivity
Using two hands to navigate your Galaxy devices will increase your productivity throughout the day.
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Others
Navigate your Galaxy phone and Galaxy tablet using Multi control
Multi control lets you connect your Galaxy tablet to your Galaxy phone for convenient multitasking capabilities!
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Power
Causes and solutions for when your Samsung Galaxy device gets warm
If you are unsure as to why your Samsung Galaxy device is giving off heat, we may be able to help identify a cause and a solution.
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Others
How to clean your Samsung Galaxy device
Considering how dirt and germs accumulate on the devices we use every day, it is wise to learn how to clean your Samsung Galaxy device.
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Samsung Apps
Galaxy One UI 6 brings simplified names to Samsung apps
Discover the streamlined experience of Samsung Galaxy One UI 6.0, where app names are simplified for enhanced usability. Explore Samsung's latest user interface updates, making your Android device even more user-friendly.
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Others
Protect your Galaxy device with the new Auto Blocker feature
A guide to discover effective strategies to safeguard your Samsung device with Auto Blocker. Learn how to prevent installing unauthorised apps, secure your device against malicious activity and enhance privacy and security.
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Settings
Use Maintenance mode on your Galaxy phone or tablet
Learn how to activate and utilize the Maintenance mode on your Galaxy phone or tablet running One UI 5 or higher. Safeguard your personal data during repairs with step-by-step instructions for backup and restoration, ensuring your privacy and peace of mind.
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Hardware
Protect your Galaxy device from paint damage by third-party products
Use this guide to discover how third-party products can cause cosmetic damage to your Samsung Galaxy device.
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Others
How to personalize your Galaxy device with photos and videos as wallpapers
Learn how to personalize your Galaxy phone or tablet by setting your favorite photos and videos as Home and Lock screen wallpapers. Follow our step-by-step guide for a dynamic and customized look on your Galaxy device.
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Samsung Apps
Use the Samsung Find app to share your location with your friends, child, family, and other contacts
Learn how to use the Samsung Find app to share your location with friends, family, and other contacts.
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Samsung Apps
Features of the Samsung Find app
Discover the various features of the Samsung Find app.
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Others
How to set Generative wallpaper on Galaxy devices
Learn how to use generative wallpaper on the Galaxy S24.
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Multimedia
How to use Quick Share to share a file between phones
Learn how to use the Quick Share feature on your Galaxy S24.
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Hardware
Solid foreign object and water resistance rating (IP ratings) guide
Discover the features and meanings behind Ingress Protection (IP) ratings, which indicate a product's resistance to dust and water, helping you make informed decisions.
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Settings
Navigating the redesigned Edge Panel for enhanced Smart Select access
Discover how the redesigned Edge Panel has made accessing the Smart select feature more convenient.
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Battery
How to display charging information on your Samsung Galaxy
Learn how to customize the display of charging notifications.
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Settings
Sounds, vibrations, and notifications on your Samsung Galaxy devices
Personalize sounds, vibrations, and notification settings on your Samsung Galaxy devices to enhance your user experience.
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Others
Use the Wireless power sharing feature on your Galaxy device
Learn how to use the Wireless power sharing feature to charge your Galaxy phone and other devices.
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Battery
What to do if your Samsung Galaxy Tab is not charging
Learn how to fix common charging issues like a faulty charging port, damaged cables, or slow charging. Follow these troubleshooting tips to resolve Galaxy Tab charging problems.
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Others
What to do if your Samsung Galaxy device is not responding to S Pen Air actions
Learn how to troubleshoot your Galaxy device if S Pen air actions are not responding.
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Accessory & Bluetooth
Pair a Bluetooth device with your Samsung Galaxy
Discover how to effortlessly connect and manage Bluetooth devices with your Samsung Galaxy. This guide includes step-by-step instructions on pairing, turning off Bluetooth, and solving connectivity issues.
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Others
Customise the Navigation bar on your Galaxy device
Learn how to customise the Navigation bar on your Samsung Galaxy device for a more personalised experience. Discover how to rearrange button layouts, enable swipe gestures, and adjust settings for different Samsung Galaxy models.
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Others
How to secure your Samsung Galaxy after a security breach
Learn how to secure your Samsung Galaxy after a security breach with our comprehensive guide. Discover steps to identify hacks, uninstall risky apps in Safe Mode, block malicious ads, enable Auto Blocker, and perform a factory reset. Get professional assistance if needed with our detailed instructions and Support links.
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Settings
Use dark mode on your Samsung Galaxy
Learn how to use and customize dark mode on your Samsung Galaxy to help reduce eye strain and enhance your viewing experience. This guide covers activating dark mode from settings and Quick settings, with tips for scheduling.
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Settings
Adjust screen refresh rate on your Samsung Galaxy
Learn how to adjust the refresh rate on your Samsung Galaxy to enhance your gaming and streaming experience. Discover motion smoothness and explore options for Standard, Adaptive, and High refresh rates to optimize battery life and performance.
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Settings
Quickly adjust screen mode and colour settings on your Samsung Galaxy
Discover how to enhance your Samsung Galaxy experience by mastering screen modes and color settings. Learn to select and fine-tune Vivid and Natural modes for optimal display sharpness, saturation and color balance.
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Settings
Adjust screen brightness on your Samsung Galaxy
Learn how to adjust the screen brightness on your Samsung Galaxy for optimal viewing in any lighting. This guide covers manual adjustments, the Adaptive brightness feature, and the Extra brightness option available on newer models.
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Power
Different ways to restart your Samsung Galaxy
Discover different methods to restart your Samsung Galaxy device, including manual, automatic, and using Bixby. Learn how to troubleshoot freezing issues, optimize performance and set a restart schedule. Ideal for ensuring your Galaxy phone or tablet runs smoothly.
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Others
Google device protection on your Samsung Galaxy
Learn how Google device protection works on your Samsung Galaxy phone or tablet, how to unlock a protected device, and how to safely perform a factory reset without triggering security locks.
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Settings
Turn on touch sensitivity on your Samsung Galaxy
Improve touchscreen responsiveness on your Samsung Galaxy by enabling the Touch sensitivity setting. Ideal for use with screen protectors or gloves, this guide shows you how to turn it on in just a few quick steps.
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Application
How to update apps on your Samsung Galaxy
Learn how to update apps on your Samsung Galaxy phone or tablet using the Play Store and Galaxy Store. Follow step-by-step instructions to manage, automate or uninstall app updates with ease.
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Others
How to use AI select on your Galaxy phone and tablet
FAQ for Samsung Mobile. Find more about how to use AI select on your Galaxy phone and tablet with Samsung Support.
Manuals & Downloads
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User Manual
- ver 1.0
- 4.91 MB
- Nov 20. 2013
ENGLISH -
User Manual
- ver 1.0
- 6.11 MB
- Nov 20. 2013
FRENCH(North America)
ADDITIONAL INFORMATION
