Galaxy Book Pro 360 (15.6", i7, 16GB, Intel® Iris® Xe Graphics) Galaxy Book Pro 360 (15.6", i7, 16GB, Intel® Iris® Xe Graphics)

Galaxy Book Pro 360 (15.6", i7, 16GB, Intel® Iris® Xe Graphics)

Warranty Information

Common Topics

Galaxy Book Pro 360 (15.6", i7, 16GB, Intel® Iris® Xe Graphics)

NP950QDBA-EXP
  • ca
  • NP950QDB-KB7CA
  • NP950QDBA-EXP
  • 1402
  • 14
  • 999
  • page-support-detail
  • support product detail

Solutions & Tips

Filter Filter Reset

Filter

Reset View results
  • {{contentInfo.symptomName}} {{contentInfo.title}}
    {{contentInfo.content}}
    • ca
    • NP950QDB-KB7CA
    • NP950QDBA-EXP
    • {"softwares":[],"manuals":[{"description":"User Manual(Windows 10)","englishDescription":"User Manual(Windows 10)","fileName":"Win10_Manual_ENG.pdf","fileModifiedDate":"Apr 21. 2021","fileModifiedDateCalendar":1618930980000,"fileVersion":"1.0","fileSize":"2.57","contentsTypeCode":"UM","filePath":"UM/202104/20210421085651307/Win10_Manual_ENG.pdf","fileID":8095726,"viewCount":0,"downloadUrl":"https://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_CA&OriginYN=N&ModelType=N&ModelName=NP950QDBA-EXP&CttFileID=8095726&CDCttType=UM&VPath=UM%2F202104%2F20210421085651307%2FWin10_Manual_ENG.pdf","osList":null,"areaList":[{"code":"AT","orgCode":"AT"},{"code":"CA","orgCode":"CA"},{"code":"DE","orgCode":"DE"},{"code":"DK","orgCode":"DK"},{"code":"FI","orgCode":"FI"},{"code":"GB","orgCode":"GB"},{"code":"HK","orgCode":"HK"},{"code":"IE","orgCode":"IE"},{"code":"IT","orgCode":"IT"},{"code":"LU","orgCode":"LU"},{"code":"MO","orgCode":"MO"},{"code":"MT","orgCode":"MT"},{"code":"NL","orgCode":"NL"},{"code":"NO","orgCode":"NO"},{"code":"SE","orgCode":"SE"},{"code":"US","orgCode":"US"}],"languageList":[{"code":"EN","orgCode":"EN","name":"ENGLISH"}]},{"description":"User Manual(Windows 11)","englishDescription":"User Manual(Windows 11)","fileName":"Win11_Manual_ENG.pdf","fileModifiedDate":"Nov 16. 2021","fileModifiedDateCalendar":1636992780000,"fileVersion":"1.0","fileSize":"2.64","contentsTypeCode":"UM","filePath":"UM/202111/20211116101002988/Win11_Manual_ENG.pdf","fileID":8366130,"viewCount":0,"downloadUrl":"https://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_CA&OriginYN=N&ModelType=N&ModelName=NP950QDBA-EXP&CttFileID=8366130&CDCttType=UM&VPath=UM%2F202111%2F20211116101002988%2FWin11_Manual_ENG.pdf","osList":null,"areaList":[{"code":"AT","orgCode":"AT"},{"code":"CA","orgCode":"CA"},{"code":"DE","orgCode":"DE"},{"code":"DK","orgCode":"DK"},{"code":"FI","orgCode":"FI"},{"code":"GB","orgCode":"GB"},{"code":"HK","orgCode":"HK"},{"code":"IE","orgCode":"IE"},{"code":"IT","orgCode":"IT"},{"code":"LU","orgCode":"LU"},{"code":"MO","orgCode":"MO"},{"code":"MT","orgCode":"MT"},{"code":"NL","orgCode":"NL"},{"code":"NO","orgCode":"NO"},{"code":"SE","orgCode":"SE"},{"code":"US","orgCode":"US"}],"languageList":[{"code":"EN","orgCode":"EN","name":"ENGLISH"}]},{"description":"Legal","englishDescription":"Legal","fileName":"USA_1_year_warranty_6801-00230111_220223_Legal_update.pdf","fileModifiedDate":"Apr 15. 2022","fileModifiedDateCalendar":1649993580000,"fileVersion":"1.0","fileSize":"0.1","contentsTypeCode":"UM","filePath":"UM/202204/20220415213148129/USA_1_year_warranty_6801-00230111_220223_Legal_update.pdf","fileID":8581557,"viewCount":0,"downloadUrl":"https://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_CA&OriginYN=N&ModelType=N&ModelName=NP950QDBA-EXP&CttFileID=8581557&CDCttType=UM&VPath=UM%2F202204%2F20220415213148129%2FUSA_1_year_warranty_6801-00230111_220223_Legal_update.pdf","osList":null,"areaList":[{"code":"AT","orgCode":"AT"},{"code":"CA","orgCode":"CA"},{"code":"DE","orgCode":"DE"},{"code":"DK","orgCode":"DK"},{"code":"FI","orgCode":"FI"},{"code":"GB","orgCode":"GB"},{"code":"HK","orgCode":"HK"},{"code":"IE","orgCode":"IE"},{"code":"IT","orgCode":"IT"},{"code":"LU","orgCode":"LU"},{"code":"MO","orgCode":"MO"},{"code":"MT","orgCode":"MT"},{"code":"NL","orgCode":"NL"},{"code":"NO","orgCode":"NO"},{"code":"SE","orgCode":"SE"},{"code":"US","orgCode":"US"}],"languageList":[{"code":"EN","orgCode":"EN","name":"ENGLISH"}]},{"description":"User Manual(Windows 10)","englishDescription":"User Manual(Windows 10)","fileName":"Win10_Manual_FRE_CA.pdf","fileModifiedDate":"Apr 21. 2021","fileModifiedDateCalendar":1618930980000,"fileVersion":"1.0","fileSize":"2.86","contentsTypeCode":"UM","filePath":"UM/202104/20210421085651307/Win10_Manual_FRE_CA.pdf","fileID":8095735,"viewCount":0,"downloadUrl":"https://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_CA&OriginYN=N&ModelType=N&ModelName=NP950QDBA-EXP&CttFileID=8095735&CDCttType=UM&VPath=UM%2F202104%2F20210421085651307%2FWin10_Manual_FRE_CA.pdf","osList":null,"areaList":[{"code":"AT","orgCode":"AT"},{"code":"CA","orgCode":"CA"},{"code":"DE","orgCode":"DE"},{"code":"DK","orgCode":"DK"},{"code":"FI","orgCode":"FI"},{"code":"GB","orgCode":"GB"},{"code":"HK","orgCode":"HK"},{"code":"IE","orgCode":"IE"},{"code":"IT","orgCode":"IT"},{"code":"LU","orgCode":"LU"},{"code":"MO","orgCode":"MO"},{"code":"MT","orgCode":"MT"},{"code":"NL","orgCode":"NL"},{"code":"NO","orgCode":"NO"},{"code":"SE","orgCode":"SE"},{"code":"US","orgCode":"US"}],"languageList":[{"code":"FR","orgCode":"FR","name":"FRENCH"}]},{"description":"User Manual(Windows 11)","englishDescription":"User Manual(Windows 11)","fileName":"Win11_Manual_EU_FRE.pdf","fileModifiedDate":"Nov 16. 2021","fileModifiedDateCalendar":1636992780000,"fileVersion":"1.0","fileSize":"2.98","contentsTypeCode":"UM","filePath":"UM/202111/20211116101002988/Win11_Manual_EU_FRE.pdf","fileID":8366136,"viewCount":0,"downloadUrl":"https://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_CA&OriginYN=N&ModelType=N&ModelName=NP950QDBA-EXP&CttFileID=8366136&CDCttType=UM&VPath=UM%2F202111%2F20211116101002988%2FWin11_Manual_EU_FRE.pdf","osList":null,"areaList":[{"code":"AT","orgCode":"AT"},{"code":"CA","orgCode":"CA"},{"code":"DE","orgCode":"DE"},{"code":"DK","orgCode":"DK"},{"code":"FI","orgCode":"FI"},{"code":"GB","orgCode":"GB"},{"code":"HK","orgCode":"HK"},{"code":"IE","orgCode":"IE"},{"code":"IT","orgCode":"IT"},{"code":"LU","orgCode":"LU"},{"code":"MO","orgCode":"MO"},{"code":"MT","orgCode":"MT"},{"code":"NL","orgCode":"NL"},{"code":"NO","orgCode":"NO"},{"code":"SE","orgCode":"SE"},{"code":"US","orgCode":"US"}],"languageList":[{"code":"FR","orgCode":"FR","name":"FRENCH"}]},{"description":"User Manual(Windows 11)","englishDescription":"User Manual(Windows 11)","fileName":"Win11_Manual_FRE_CA.pdf","fileModifiedDate":"Nov 16. 2021","fileModifiedDateCalendar":1636992780000,"fileVersion":"1.0","fileSize":"2.78","contentsTypeCode":"UM","filePath":"UM/202111/20211116101002988/Win11_Manual_FRE_CA.pdf","fileID":8366139,"viewCount":0,"downloadUrl":"https://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_CA&OriginYN=N&ModelType=N&ModelName=NP950QDBA-EXP&CttFileID=8366139&CDCttType=UM&VPath=UM%2F202111%2F20211116101002988%2FWin11_Manual_FRE_CA.pdf","osList":null,"areaList":[{"code":"AT","orgCode":"AT"},{"code":"CA","orgCode":"CA"},{"code":"DE","orgCode":"DE"},{"code":"DK","orgCode":"DK"},{"code":"FI","orgCode":"FI"},{"code":"GB","orgCode":"GB"},{"code":"HK","orgCode":"HK"},{"code":"IE","orgCode":"IE"},{"code":"IT","orgCode":"IT"},{"code":"LU","orgCode":"LU"},{"code":"MO","orgCode":"MO"},{"code":"MT","orgCode":"MT"},{"code":"NL","orgCode":"NL"},{"code":"NO","orgCode":"NO"},{"code":"SE","orgCode":"SE"},{"code":"US","orgCode":"US"}],"languageList":[{"code":"FR","orgCode":"FR","name":"FRENCH"}]},{"description":"User Manual(Windows 11)","englishDescription":"User Manual(Windows 11)","fileName":"Win11_Manual_KOR.pdf","fileModifiedDate":"Nov 16. 2021","fileModifiedDateCalendar":1636992780000,"fileVersion":"1.0","fileSize":"3.79","contentsTypeCode":"UM","filePath":"UM/202111/20211116101002988/Win11_Manual_KOR.pdf","fileID":8366131,"viewCount":0,"downloadUrl":"https://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_CA&OriginYN=N&ModelType=N&ModelName=NP950QDBA-EXP&CttFileID=8366131&CDCttType=UM&VPath=UM%2F202111%2F20211116101002988%2FWin11_Manual_KOR.pdf","osList":null,"areaList":[{"code":"AT","orgCode":"AT"},{"code":"CA","orgCode":"CA"},{"code":"DE","orgCode":"DE"},{"code":"DK","orgCode":"DK"},{"code":"FI","orgCode":"FI"},{"code":"GB","orgCode":"GB"},{"code":"HK","orgCode":"HK"},{"code":"IE","orgCode":"IE"},{"code":"IT","orgCode":"IT"},{"code":"LU","orgCode":"LU"},{"code":"MO","orgCode":"MO"},{"code":"MT","orgCode":"MT"},{"code":"NL","orgCode":"NL"},{"code":"NO","orgCode":"NO"},{"code":"SE","orgCode":"SE"},{"code":"US","orgCode":"US"}],"languageList":[{"code":"KO","orgCode":"KO","name":"KOREAN"}]},{"description":"User Manual(Windows 10)","englishDescription":"User Manual(Windows 10)","fileName":"Win10_Manual_KOR.pdf","fileModifiedDate":"Apr 21. 2021","fileModifiedDateCalendar":1618930980000,"fileVersion":"1.0","fileSize":"3.64","contentsTypeCode":"UM","filePath":"UM/202104/20210421085651307/Win10_Manual_KOR.pdf","fileID":8095727,"viewCount":0,"downloadUrl":"https://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_CA&OriginYN=N&ModelType=N&ModelName=NP950QDBA-EXP&CttFileID=8095727&CDCttType=UM&VPath=UM%2F202104%2F20210421085651307%2FWin10_Manual_KOR.pdf","osList":null,"areaList":[{"code":"AT","orgCode":"AT"},{"code":"CA","orgCode":"CA"},{"code":"DE","orgCode":"DE"},{"code":"DK","orgCode":"DK"},{"code":"FI","orgCode":"FI"},{"code":"GB","orgCode":"GB"},{"code":"HK","orgCode":"HK"},{"code":"IE","orgCode":"IE"},{"code":"IT","orgCode":"IT"},{"code":"LU","orgCode":"LU"},{"code":"MO","orgCode":"MO"},{"code":"MT","orgCode":"MT"},{"code":"NL","orgCode":"NL"},{"code":"NO","orgCode":"NO"},{"code":"SE","orgCode":"SE"},{"code":"US","orgCode":"US"}],"languageList":[{"code":"KO","orgCode":"KO","name":"KOREAN"}]}]}
    • https://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx

    Manuals & Downloads

    Filter Filter Reset

    Filter

    Language

    OS

    Reset View results
    • {{file.description}}
      • ver {{file.fileVersion}}
      • {{file.fileSize}} MB
      • {{file.fileModifiedDate}}
      • {{file.osNames}}
      {{file.languageName}}
      {{file.allLanguageNames}}
      Download

    Contact Info

    Online Support

    There are a number of a different ways of contacting us via Live Chat, Text, Email and more.

    Chat Support: 24/7

    Please note: If you are unable to access chat, please Click Here
    Learn more Chat with Us

    Call Support

    Speak to one of our dedicated team of experts.
    Mon-Sun: 9 AM – 9 PM (EST)

    Call now

    Face to Face Support

    Service Centre Locator
    to help you find nearest service centre
    Click here

    Sign Language Support

    ASL & LSQ Sign Language Interpretation Service For Samsung Technical Support*
    Learn More

    Printers Support

    For technical support for printers
    Click here
    View more

    The coding for Contact US > Call > View more function. And this text is only displayed on the editor page, please do not delet this component from Support Home. Thank you