Use Active noise canceling on your Galaxy Buds Pro
When the Active noise canceling feature is turned on, it will block out noise in the nearby area, so you can be fully immersed in your music. If you ever need to be aware of your surroundings, simply turn off Active noise canceling.
Information provided applies to devices sold in Canada. Available screens and settings may vary for earbuds sold in other countries. This feature is not available on the regular Galaxy Buds or the Galaxy Buds+.
Maybe you are trying to listen to music and focus on some work, but there is a lot of background noise distracting you. If you enable Active noise canceling on your Galaxy Buds Pro, less noise will get through and you will be able to concentrate.
To enable Active noise canceling on the Galaxy Buds Pro themselves, simply touch and hold one of the earbuds while you are wearing them. You will hear a beep, indicating that Active noise canceling has been turned on. To turn it off, touch and hold one of the earbuds again. You will hear a different sound when Active noise canceling is disabled.
If you prefer, you can turn on Active noise canceling from the Galaxy Wearable app on your connected device. Open the app, and then tap Active noise canceling. You will hear a beep, signaling that the feature is enabled. Then, adjust the slider to choose your volume. Tap Active noise canceling again to turn it off, and the deactivation sound will play.
If desired, you can change the touchpad commands so only one earbud is capable of turning on Active noise cancelling. Open the Galaxy Wearable app, and then tap Touch and hold. Then, tap your desired command under Left or Right.
Note: In addition to Active noise canceling, you can also use the Detect conversation and Ambient sound features on your Galaxy Buds Pro. It will allow you to hear conversations that are happening nearby, or if someone is speaking directly to you.
If the Active noise canceling feature on your Galaxy Buds Pro causes some sound issues, such as music or phone calls sounding differently than before, you can follow the tips below to fix it.
- Your earbuds should be worn properly to ensure nothing is accidentally covered, such as the microphone.
- A gap between the earbud and the earbud tips may cause sound issues. You can try changing the ear tips for a more comfortable fit.
- You may notice whistling sounds if your Galaxy Buds Pro are worn too deep within your ears.
- Intermittent noises may occur if you are in a crowded environment or inside a moving vehicle, such as a bus.
- Dust, debris, and earwax can build up over time when you are using your earbuds, so you should regularly clean your earbuds to keep them in good condition.
- It is also helpful to check for software updates through the Galaxy Wearable app or through a PC.
- Certain frequencies, such as humming or vibrations from electric toothbrushes, may accidentally cause interference with your earbuds' sensors. This could cause the Detect conversations feature to turn on by mistake, which would temporarily disable Active noise canceling. The detection speed may also be delayed if the earbuds are too loose. You can disable Detect conversations from the Galaxy Wearable app when you do not intend to use the feature.
Note: If the problem persists, service may be required. Please visit our Support Centre to request service.
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