How to reset your Samsung washer
In the event of a malfunction in your washing machine, you might initially consider a simple reset as the solution. Often, this can resolve minor glitches, but if the problem recurs, more extensive troubleshooting is necessary. Yet, it's essential to exercise caution and not immediately opt for a reset when encountering an error. This guide will walk you through the reset process, provide insight into when a reset is appropriate or not, and offer guidance if a reset fails to rectify the issue.
Note: The information provided applies to Samsung washers sold in Canada. Available screens and settings may vary for washing machines sold in other countries.
Resetting the washing machine in the traditional sense might not be possible, but you can achieve a similar effect by power cycling it. To do this, unplug the machine or switch off the power at the circuit breaker. Allow a brief interval, typically around 1 to 5 minutes, for any residual electrical charge to dissipate from the washer. Then, power it back on. This power cycle bears resemblance to a reset for the washer.
Occasionally, a power cycle can effectively address the problem on its own. However, most of the time, it's just the initial step, and further troubleshooting is required to pinpoint and rectify the issue you're encountering. Refer to the subsequent sections for more comprehensive information.
Encountering an error code on your washer signals an underlying issue. While resetting your washing machine can clear out the error codes stored in its memory, it's important to note that this action won't automatically resolve the root cause of the error.
For instance, an error code like 4E or 4C signifies a water-fill problem where the washer attempts to use hot water even if it's not connected to a hot water line. Performing a reset might provide a temporary solution, yet the error code will likely reappear because the actual problem remains unresolved.
It's advisable to exhaust all troubleshooting steps before considering a reset, except when a reset is outlined as part of the troubleshooting process. If you do attempt a reset and the error code recurs, refrain from attempting to clear it once more. A reset will erase the unit's error code history, potentially hindering a technician's ability to accurately diagnose and address the underlying issue. Instead, consider requesting professional service to effectively tackle and resolve the error code.
To completely remove all Wi-Fi and network data from your washing machine, follow the steps below. Please note that this procedure is solely applicable to washers equipped with Wi-Fi capabilities.
Thank you for your feedback!
Please answer all questions.
The coding for Contact US > Call > View more function. And this text is only displayed on the editor page, please do not delet this component from Support Home. Thank you