Samsung refrigerator is not dispensing water
If your Samsung refrigerator is not dispensing water at all, there could be a few potential issues causing this problem. Don't worry, we're here to help! In this troubleshooting guide, we will provide you with step-by-step instructions to identify and resolve common issues that may prevent water from dispensing properly. Whether it's a problem with the water supply, filter, or dispenser itself, we've got you covered. Follow our troubleshooting tips to get your water dispenser up and running again.
Note: The provided information refers to refrigerators sold in Canada. The available settings and options may differ for appliances sold in other countries. Models with an external dispenser will not dispense if the door is open. Make sure the door is closed before dispensing.
On most refrigerators, Control Lock is turned on and off by touching and holding Control Lock for more than 3 seconds.
Once you know your dispenser is not locked, select between Water, Cubed Ice, or Crushed Ice (although some models have a separate lever for water and ice). When dispensing water, make sure you have Water selected.
Note: For instructions specific to your model, see your user manual.
For instructions, see our guide on replacing the water filter.
- If water dispenses when the water filter is removed, replace the water filter.
- If water still does not dispense even with the water filter removed, check the following:
- The water line is connected to the refrigerator.
- The water line is turned on and open.
- The water line coupling above the door has been reconnected properly (if the doors were recently removed).
Notes:
- We recommend that the water line be installed by a professional installer. However, you can also carefully follow the instructions in the user manual.
- The RS27T and RS22T models have two water lines to connect. If they are cross-connected, the water and ice dispensing functions will not work correctly. If you have one of these models and the dispenser has not worked since installation, check these lines.
Note: This typically only needs to be done if the water filter was recently replaced, or if the water line was recently connected.
To purge air from the water line, hold down the dispenser lever and attempt to dispense water for 5 minutes. If water begins to dispense, continue until all sputtering stops and the stream is steady (which may take up to 2-3 gallons).
If the refrigerator has not dispensed water since you got it, service is not required. It is likely to be an installation issue, and installation errors are not covered under warranty. Refer to the previous steps or contact a professional installer for assistance.
If the previous steps have been performed, but water doesn't dispense, visit the Service Centre to request service.
Thank you for your feedback!
Please answer all questions.
The coding for Contact US > Call > View more function. And this text is only displayed on the editor page, please do not delet this component from Support Home. Thank you