Range knobs accidentally turn on Samsung cooktop too easily

Although our ranges and some of our cooktops come with a Child Lock feature, this will not prevent the knobs from turning on the cooktop. This can be particularly dangerous with gas cooktops. Although all knobs must be made this way to meet international standards, third party products are available to address this issue.

The knobs on Samsung ranges are designed to meet the requirements set by international standards, which requires a two-factor mechanism. This means two movements are simultaneously required to turn on an element: pushing in and turning. The knob will not turn unless force is being applied to push it inwards. All ranges with knobs must meet this standard and Samsung is no exception.

However, there is something you can do. Getting some cooktop knob covers or locks can protect your knobs from accidentally being brushed against. Some even offer child-proofing. This is the option we recommend for those who are concerned that their cooktop may be too easy to accidentally turn on. If at any point you need to replace the knobs, visit our partner Samsung Canada Parts to purchase replacements.

Samsung Electronics Canada, Inc., in collaboration with Health Canada, is offering free knob locks or covers to owners of slide-in electric ranges with front-mounted knobs as part of a voluntary recall. This applies to affected models sold in Canada between 2013 and 2024.

If you are affected by this recall, additional information and the option to request a free knob kit are available on our recall support page.