Guide to finding the model and serial numbers of your Samsung range

Last Update date : Oct 04. 2024
Modern kitchen featuring a sleek Samsung range fitted between gray cabinets, set against a white marble backsplash.

Locating the model and serial numbers of your Samsung range is a crucial first step in obtaining personalized support and services. With this guide, we'll help you find these essential identifiers quickly and effortlessly. Once you have them, be sure to keep these numbers handy for any future assistance you might need with your appliance.

Note: The information in this guide pertains to ranges sold in Canada. Although the location of model and serial numbers is consistent across many models, variations may exist for models sold in other countries.

A model number is essentially the appliance’s identity within a series of products by Samsung. It indicates the specific design and features of your range. Appliances with the same model number share identical specifications and features.

The serial number, often abbreviated as S/N, is a unique identifier for your specific range. Assigned during manufacturing, it helps Samsung track the product’s history and ownership. This number is integral for warranty purposes and is exclusive to your appliance, differentiating it from other units of the same model.

Your Samsung range's serial number is a crucial identifier and can be found in one of two places, depending on your model:

Location A

Behind the warming drawer

Where to look: At the bottom of your range.
Details: The 15-digit serial number is located on the left side of the range’s frame.

Diagram showing the serial number sticker behind the warming drawer on the left side of a Samsung range's frame. Diagram showing the serial number sticker behind the warming drawer on the left side of a Samsung range's frame.

Location B

Underneath the cooktop

Where to look: On the left side under the cooktop.
Access tip: For easier access to the 15-digit serial number, open the oven door.

Diagram highlighting the serial number sticker located underneath the cooktop on the left side of a Samsung range. Diagram highlighting the serial number sticker located underneath the cooktop on the left side of a Samsung range.
  • Use a flashlight: If the area is dim, a flashlight can help you spot and read the numbers.

  • Take a photo: If the label is in a hard-to-reach spot, take a photo with your phone. This can make it easier to read and record the numbers.

  • Check the user manual: Sometimes, the user manual or the purchase documents might list the model and serial numbers.

  • Contact Samsung support: If you’re still having trouble finding these numbers, Samsung’s customer support can guide you through the process.

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