How to find the model and serial numbers for your Samsung device
Whether you’re registering a new product, seeking support, or looking to troubleshoot, knowing where to find the model and serial numbers on your Samsung devices is essential. These unique identifiers are not just numbers; they're your key to accessing a wide array of services and support from Samsung. From your sleek new smartphone to your dependable washing machine, each device has its specific set of identifiers, strategically placed yet not always immediately noticeable. In this guide, we’ll take you through a comprehensive tour of locating these crucial numbers across various Samsung products.
Looking for more detailed information? Visit our comprehensive resource page to download user manuals for all your Samsung devices. These manuals provide in-depth instructions and useful tips to help you make the most of your products.
All these identifiers serve crucial yet distinct purposes in product identification and management.
Model number: This identifier distinguishes between different models within a company’s product lineup. Devices or appliances sharing the same model number are of the same model type, which aids in categorizing and managing product lines.
Serial number (S/N): Each device or appliance receives a unique serial number. This unique ID helps companies track individual items back to the customers who own them, providing a clear record of ownership. This number is exclusive to the original manufacturer and is essential for service and support.
IMEI number: Standing for International Mobile Equipment Identity, the IMEI uniquely identifies mobile phones on a global scale. This number is crucial for tracking and securing mobile devices, particularly in cases of theft or loss.
Additional tips
- Use a flashlight: If the area is dim, using a flashlight can help you spot and read the numbers on home appliances or TVs more clearly.
- Take a photo: If the label is in a hard-to-reach spot, taking a photo with your phone can make it easier to read and record the numbers.
- Check the user manual: Sometimes, the model and serial numbers are listed in the user manual or the purchase documents.
- Contact Samsung support: If you’re still having trouble locating these numbers, Samsung’s customer support can guide you through the process.
Mobile devices
The IMEI and serial numbers serve as unique identifiers for your Galaxy phone, akin to fingerprints for people. Each device possesses distinct IMEI and serial numbers, ensuring that your device is authentic and not counterfeit. These identifiers are critical not only for security purposes, allowing you to track your device if it's lost or stolen, but they are also necessary when redeeming special promotions offered by Samsung.
Although the terms IMEI, serial number, and model number may sound technical, accessing them is straightforward. You can easily view these identifiers directly on your phone.
Simply navigate to Settings, then tap on About phone to find the numbers.
However, there are other ways to check your IMEI or serial number. Here is a list of alternative methods you can use:
- The back of your device: The IMEI and serial number are printed in small text near the bottom.
- Under the battery: If your device has a removable battery, you can find the IMEI or serial number beneath it.
- The packaging: The original box in which your device came may list the full IMEI and serial number.
- Your carrier's website: Your account details on your carrier’s website might include the device’s IMEI and serial number.
- Bill of sale: Review your sales receipt or contract, which may have the device’s IMEI and serial number listed.
- Samsung Members app: If you have a Samsung account and the Samsung Members app installed, navigate to the Support tab, select My products, then tap your device’s name at the top to view the IMEI and serial number.
- Dial ✱#06#: By dialing this code on your phone, the IMEI and serial number will be displayed on the screen. Note that this method only works if supported by your carrier.
Serial numbers and the IMEI (when applicable) function as unique identifiers for your Galaxy tablet, similar to fingerprints. Each tablet is assigned its own set of IMEI and serial numbers, confirming its authenticity and protecting against counterfeits. These identifiers are vital not just for security (helping you locate your device if it's lost or stolen) but also for taking advantage of special promotions from Samsung.
Although the terms IMEI, serial number, and model number might seem complex, accessing them on your tablet is straightforward. You can easily locate these identifiers right on your device.
Simply navigate to Settings, then tap on About tablet to view the numbers.
However, there are additional methods to check your IMEI or serial number. Below is a list of alternative approaches you can utilize:
- The back of your device: The IMEI and serial number are printed in small text near the bottom.
- The packaging: The original box in which your device was packaged may list the full IMEI and serial number.
- Your carrier's website: For cellular-capable tablets (5G or LTE), your account details on the carrier’s website might include the device’s IMEI and serial number.
- Bill of sale: Review your sales receipt or contract, which may list the device’s IMEI and serial number.
- Samsung Members app: If you have a Samsung account and the Samsung Members app installed, navigate to the Support tab, select My products, and then tap your device’s name at the top to view the IMEI and serial number.
Printed on the device
You can locate the model and serial numbers on the underside of your watch's back casing.
Retrieving model and serial numbers via Settings
❶ From your watch's Home screen, navigate to and tap Settings.
❷ Depending on your watch model, tap About watch or About device.
❸ To view the information, tap Model number or Serial number.
Printed on the case
You can find the model and serial numbers on the bottom of the charging case. Note that the case itself has a distinct model number separate from the earbuds.
Using the Galaxy Wearable app
If you have paired your Galaxy Buds with a phone or tablet using the Galaxy Wearable app, you can easily access the model and serial numbers of your earbuds.
Open the Galaxy Wearable app and ensure your earbuds are connected to your device. Tap on Earbuds settings, then select About earbuds. The model and serial numbers will be displayed on-screen.
On the box
Another method to locate the model and serial numbers is by checking the sticker on the product packaging.
Thank you for your feedback!
Please answer all questions.
The coding for Contact US > Call > View more function. And this text is only displayed on the editor page, please do not delet this component from Support Home. Thank you