How to find the model and serial numbers for your Samsung product
Whether you’re registering a new product, seeking support, or looking to troubleshoot, knowing where to find the model and serial numbers on your Samsung devices is essential. These unique identifiers are not just numbers; they're your key to accessing a wide array of services and support from Samsung. From your sleek new smartphone to your dependable washing machine, each device has its specific set of identifiers, strategically placed yet not always immediately noticeable. In this guide, we’ll take you through a comprehensive tour of locating these crucial numbers across various Samsung products.
Notes:
- The information provided is tailored to devices sold in Canada. While most of the content should apply to Samsung products worldwide, there may be regional differences.
- For more detailed information, please visit our comprehensive resource page. Here you can download user manuals for all Samsung devices, offering in-depth instructions and helpful tips to maximize your product experience.
All these identifiers serve crucial yet distinct purposes in product identification and management.
Model number: This identifier distinguishes between different models within a company’s product lineup. Devices or appliances sharing the same model number are of the same model type, which aids in categorizing and managing product lines.
Serial number (S/N): Each device or appliance receives a unique serial number. This unique ID helps companies track individual items back to the customers who own them, providing a clear record of ownership. This number is exclusive to the original manufacturer and is essential for service and support.
IMEI number: Standing for International Mobile Equipment Identity, the IMEI uniquely identifies mobile phones on a global scale. This number is crucial for tracking and securing mobile devices, particularly in cases of theft or loss.
Additional tips
- Use a flashlight: If the area is dim, using a flashlight can help you spot and read the numbers on home appliances or TVs more clearly.
- Take a photo: If the label is in a hard-to-reach spot, taking a photo with your phone can make it easier to read and record the numbers.
- Check the user manual: Sometimes, the model and serial numbers are listed in the user manual or the purchase documents.
- Contact Samsung support: If you’re still having trouble locating these numbers, Samsung’s customer support can guide you through the process.
Mobile devices
The IMEI and serial numbers serve as unique identifiers for your Galaxy phone, akin to fingerprints for people. Each device possesses distinct IMEI and serial numbers, ensuring that your device is authentic and not counterfeit. These identifiers are critical not only for security purposes, allowing you to track your device if it's lost or stolen, but they are also necessary when redeeming special promotions offered by Samsung.
Retrieving IMEI and serial number from Settings
Although the terms IMEI, serial number, and model number may sound technical, accessing them is straightforward. You can easily view these identifiers directly on your phone.
Simply navigate to Settings, then tap on About phone to find the numbers.
Alternative methods
- The back of your device: The IMEI and serial number are printed in small text near the bottom.
- Under the battery: If your device has a removable battery, you can find the IMEI or serial number beneath it.
- The packaging: The original box in which your device came may list the full IMEI and serial number.
- Your carrier's website: Your account details on your carrier’s website might include the device’s IMEI and serial number.
- Bill of sale: Review your sales receipt or contract, which may have the device’s IMEI and serial number listed.
- Samsung Members app: If you have a Samsung account and the Samsung Members app installed, navigate to the Support tab, select My products, then tap your device’s name at the top to view the IMEI and serial number.
- Dial ✱#06#: By dialing this code on your phone, the IMEI and serial number will be displayed on the screen. Note that this method only works if supported by your carrier.
Serial numbers and the IMEI (when applicable) function as unique identifiers for your Galaxy tablet, similar to fingerprints. Each tablet is assigned its own set of IMEI and serial numbers, confirming its authenticity and protecting against counterfeits. These identifiers are vital not just for security (helping you locate your device if it's lost or stolen) but also for taking advantage of special promotions from Samsung.
Retrieving IMEI and serial number from Settings
Although the terms IMEI, serial number, and model number might seem complex, accessing them on your tablet is straightforward. You can easily locate these identifiers right on your device.
Simply navigate to Settings, then tap on About tablet to view the numbers.
Alternative methods
- The back of your device: The IMEI and serial number are printed in small text near the bottom.
- The packaging: The original box in which your device was packaged may list the full IMEI and serial number.
- Your carrier's website: For cellular-capable tablets (5G or LTE), your account details on the carrier’s website might include the device’s IMEI and serial number.
- Bill of sale: Review your sales receipt or contract, which may list the device’s IMEI and serial number.
- Samsung Members app: If you have a Samsung account and the Samsung Members app installed, navigate to the Support tab, select My products, and then tap your device’s name at the top to view the IMEI and serial number.
Printed on the device
You can locate the model and serial numbers on the underside of your watch's back casing.
Retrieving model and serial numbers from Settings
❶ From your watch's Home screen, navigate to and tap Settings.
❷ Depending on your watch model, tap About watch or About device.
❸ To view the information, tap Model number or Serial number.
Printed on the case
You can find the model and serial numbers on the bottom of the charging case. Note that the case itself has a distinct model number separate from the earbuds.
Using the Galaxy Wearable app
If you have paired your Galaxy Buds with a phone or tablet using the Galaxy Wearable app, you can easily access the model and serial numbers of your earbuds.
Open the Galaxy Wearable app and ensure your earbuds are connected to your device. Tap on Earbuds settings, then select About earbuds. The model and serial numbers will be displayed on-screen.
On the box
Another method to locate the model and serial numbers is by checking the sticker on the product packaging.
Using the Galaxy Wearable app
You can find the serial number of your Galaxy Ring through the Galaxy Wearable app on your connected phone or tablet. Once your ring is added to the app, you can access its serial number at any time.
Televisions and audio/visual equipment
Displaying the serial number and model code on 2022 and newer models
Displaying the serial number and model code on 2021 and older models
Note: On some TVs, you may need to select Contact Samsung instead of About This TV.
On the back of the TV
The model code and serial number can also be found located on a label on the back panel of your SamsungTV.
Note: For ease and safety, consider taking a picture of the label before mounting your Samsung TV on the wall.
Printed on a sticker
Both the serial number and the model code of your Samsung soundbar are printed on a sticker, which can be found either on the back or the bottom of the unit, depending on the model. The model code typically starts with HW, such as HW-S60A, offering a quick reference to the specific features and design of your soundbar.
Printed on a sticker
The serial number and model code for your Samsung Blu-ray player are printed on a sticker located on the back of the unit. Typically, the model code begins with BD or UBD.
On the device
The serial number and model code for your Samsung projector are printed on a sticker. For some models, this sticker is located on the bottom of the unit. For The Freestyle model, you'll find the sticker at the bottom of the stand that supports the projector.
On the packaging
Alternatively, you can find the model and serial numbers on a sticker located on the product's packaging.
Printed on a sticker
The model number and serial number are located on a sticker on the back of the loudspeaker.
For devices with removable batteries, you can find the model and serial number information beneath the battery.
For devices with an integrated battery, all product codes are located on the bottom of the rear panel.
Home appliances
All product numbers for Samsung refrigerators are printed on a label located inside on the left-hand side. Additionally, a second label with this information can be found on the outside at the bottom left-hand side of the refrigerator.
French Door
The model number typically starts with RF.
Side by Side
The model number typically starts with RS.
Bottom Mount freezer
The model number typically starts with RB or RL.
Top Mount freezer
The model number typically starts with RT.
Front Load washer
Typically, the model and serial numbers for a front-load washer are located on a sticker around the front door of the appliance. To find these, open the door and inspect the frame or the area near the door seal.
Top Load washer
Samsung typically positions the model and serial numbers on a label at the back of the appliance. Ensure the area is well-lit; using a flashlight can help improve visibility if necessary.
On the appliance
Samsung front-loading and top-loading dryers generally display their serial and model numbers in the same locations as their corresponding washing machines. In Canada, where only front-loader dryers are available, these details are found on a sticker around the front door of the appliance. Simply open the door and check the frame or the area near the door seal to locate this information.
On the appliance
Open the oven door to find the model and serial numbers, which are typically located on a label on the right or left side of the front frame.
For some models, this information may also be found on the left side of the storage drawer (also known as a warming drawer).
Under the appliance
The model code and serial number for the cooktop are located on a sticker underneath the appliance. Because this area becomes inaccessible after installation, it's advisable to take a photo of the sticker before installing the cooktop. Additionally, this information is also listed in the user manual or original product receipt for easy reference.
If you need to access these details and the cooktop is already installed, consider hiring a professional installer to safely remove and then reinstall the unit so you can retrieve the necessary model and serial numbers.
On the appliance
The model code and serial number for a Samsung cooking hood are typically located on a label on the underside of the appliance.
For some models, this information may also be located behind one of the filters, which would need to be removed for the model code and serial numbers to be visible.
On the appliance
The model and serial numbers for Samsung microwaves are printed on a label, which can be found in various places depending on the specific model. Common locations include the back of the microwave. However, you may also need to open the door to check the door frame or the interior walls of the unit for the label.
The model number usually starts with ME, MS, MW, MG or MC, depending on the unit.
On the appliance
Open your Samsung dishwasher's door and look for a sticker containing the model and serial numbers. This sticker can be found in one of three locations: on the top of the door's inner rim, on either the right or left side of the door's rim, or on the inside edge of the dishwasher's tub on either the right or left side.
The model number typically starts with DW.
Stick Vacuum
The model and serial numbers for the stick vacuum are printed on a label located in the battery compartment. To view this information, you may need to remove the battery.
Robot Vacuum
The model and serial numbers for the robot vacuum are printed on a label located underneath the unit.
Computing
Underneath the device
The model and serial numbers for the Galaxy Book or laptop are located on the bottom. Depending on the model, these details may be printed on a label or directly engraved onto the bottom cover.
On the back of the unit
The model and serial numbers are located on a label on the back of the monitor, typically adjacent to the connectivity ports.
On the back of the product
The model and serial numbers are located on the back of the SSD.
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