Use SmartThings Find with the SmartThings App
With all the devices we own these days, it is easy to accidentally misplace one or two. Luckily, SmartThings Find in the SmartThings app will help you locate your precious devices, like your phone, tablet, earbuds, and watch. SmartThings Find will scan for your devices and even show you a map with detailed information, including addresses and timestamps. You can also share device information with other Galaxy users so a friend can locate a device for you, or turn on the Offline finding feature. If you need additional tracking options, you can connect to Find My Mobile within the app or use the Galaxy SmartTag or Galaxy SmartTag+ as well.
Note: The provided information refers to devices sold in Canada. The available screens and settings may differ for devices sold in other countries. You must sign into your Samsung account to use SmartThings Find. SmartThings Find may not be compatible with some carriers. You can visit the SmartThings website to check device compatibility and gather more information.
If you have lost track of a device, just open the SmartThings app to use SmartThings Find. Your devices will appear on a map, so you can easily keep an eye on their locations.
Notes: You may be prompted to allow location permissions when opening the SmartThings app.
Notes: If prompted, tap Download to download the necessary add-ons. If needed, tap Agree.
Notes: If you ever need to remove the SmartThings Find card from SmartThings, first navigate to the location where the SmartThings Find card is saved. Tap the Life tab, tap the More options icon (the three vertical dots), and then tap Delete. Tap the minus sign next to SmartThings Find, and then tap Delete. You can add it back at any time by selecting it again. Keep in mind that removing the card from the SmartThings app will not uninstall the SmartThings Find feature.
You can narrow down locations and view navigation directions for your misplaced devices using the SmartThings Find card. Or, if you know a device is nearby, you can make it ring loudly so you can find it fast.
- Search nearby: Begin scanning the immediate area for your device. You will receive a notification when the device is detected. You can quit scanning at any time by tapping Stop.
- Navigate: Open Google Maps Navigation to generate the fastest route to your device. This option may not be available if the device cannot be located.
- Ring: Make your device ring at its maximum volume for one minute. Your device will ring even if it is set to mute or vibrate.
Important: If you believe your device has been stolen, do not go to the location on the map. Contact the authorities instead.
SmartThings Find includes extra options to make it easier to find your devices. For instance, you can add or remove devices that SmartThings will be able to locate, and also share location information with other Galaxy users.
To begin, navigate to and open the SmartThings app, and then tap the Life tab (at the bottom of the screen). Tap the SmartThings Find card, and then tap the More options icon (the three vertical dots) to use the following options:
- Add to Home screen: Add a SmartThings Find shortcut to your Home screen. You can tap the shortcut on your Home screen to go directly to the location map.
- Settings: Tap Allow devices to be found to choose which devices can be found on the map by other Galaxy users. You can also use the Offline finding feature. See the Offline finding section for more information.
- How to use: View a tutorial that outlines the basic steps for using SmartThings Find.
- Information: View the software version and other information about SmartThings Find.
You can also select or deselect devices that appear on the map. On the map, tap the Menu icon (it has three dots with three lines), and then tap the More options icon (the three vertical dots). Tap Show/hide devices. Tap All at the top to choose all of your devices, or select a few by tapping individual devices.
Notes: Up to ten devices can be selected at a time.
If you have the Galaxy SmartTag or Galaxy SmartTag+, you can attach it to your keys, your purse, your backpack, or anything that you cannot afford to misplace.
Once the Galaxy SmartTag has been connected with the SmartThings app on your device, you can use it to track and find your items whenever you need to. You will not need to pay for the basic tracking service, either!
The Offline finding feature in SmartThings Find works in conjunction with Find My Mobile to help you locate a missing device, even when it is turned off or not online. Once your device has been offline for 30 minutes, it will produce a signal that can be received by other devices. A nearby Galaxy device user can then assist you with finding your lost device by sending that information to Samsung’s server. On the other hand, the feature also allows you to encrypt your device's offline location so only you can access it. However, you will first need to turn on the Offline finding feature in order for the service or offline encryption to work.
Notes: This feature works with Find My Mobile to locate your device, even if it is offline.
Notes: You can also turn on the Offline finding feature through your phone's or tablet's regular settings. Navigate to and open Settings, and then tap Biometrics and security. Tap Find My Mobile, and then tap the switch next to Offline finding.
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