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Register your product to enjoy your product to it's full capacity

Sign up to Samsung Account Sign up to Samsung Account

Sign up to Samsung Account

Learn how to sign up for a Samsung account using your Galaxy mobile device or Samsung's website through your PC.


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Register your product Register your product

Register your product

Register your products to your Samsung account and then request service or warranty information for those products as per your convenience


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Operate your product with Smart Things Operate your product with Smart Things

Control your appliances with Smart Things

Registering your home appliances in the SmartThings app allows you to access and control them remotely, set up automated routines, and receive notifications and alerts


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Stay rest assured with Samsung Service

Contact Us Channels Contact Us Channels

Contact Us

Technical Support


Samsung offers technical support for in- and out-of warranty products via call, chat, text, and more.

Visual Support Visual Support

Virtual Visual Support

Connect with a Samsung expert at your convenience


Get your product working without a technician visit by opting in for visual support.

Repair Service Repair Service

In-home Service

Certified technicians


Samsung will assist in scheduling an In-home branded service around your schedule.

Track your repair Track your repair

Track your Service

Email | Phone | Ticket Number


Live tracking of your support request at the click of a button.

Product Support

Download User Manual

Find and download your product's user manual, user guides, software and other helpful documents.
Search Your Model

Read FAQs

Learn more about your models and get insights from our most frequently asked questions.
Search Your Model

Extended Warranty

You can purchase Extended Warranty to enjoy protection and peace of mind for Home Appliances beyond the 12 months of manufacturer's warranty.
Purchase Extended Warranty

Refrigerator

No Cooling

Check the recommended temperatures for your Samsung Refrigerator
Click Here

Ice/Water Dispensing

Is your ice maker not producing any ice? Don't worry, we've got you covered.
Click Here

Noise/Vibrations

Understand the noises coming from your Samsung refrigerator
Click Here

Washer

Washer stopped working

Check if you are using the right detergent
Click Here

Noise/Vibrations

Properly leveling your Samsung washing machine is essential for minimizing unnecessary vibrations and noise.
Click Here

Waterline Leakage

Water leaks from the washer usually stem from controllable factors. Find out more to asses it
Click Here

Contact Info

Online Support

There are a number of a different ways of contacting us via Live Chat, Text, Email and more.

Chat Support: 24/7

Please note: If you are unable to access chat, please Click Here
Learn more Chat with Us

Call Support

Speak to one of our dedicated team of experts.
Mon-Sun: 9 AM – 9 PM (EST)

Call now

Face to Face Support

Service Centre Locator
to help you find nearest service centre
Click here

Sign Language Support

ASL & LSQ Sign Language Interpretation Service For Samsung Technical Support*
Learn More

Printers Support

For technical support for printers
Click here
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