Trade up and save an additional $200 on select gaming monitors
Valid from Aug 12. 2024 ~ Jan 01. 2025
Eligible products
Trade-Up in 3 easy steps
Step 1
Buy your discounted new monitor:
Find your new monitor and select Yes to recycling on the product page, before you choose a screen size. Then simply identify your old monitor, apply the discount, and check out as usual.
Step 2
Prepare your old monitor for collection:
Ensure your old monitor is ready for collection. If your old monitor is mounted to the wall, please ensure the monitor is fully dismounted before collection. No packaging required.
Step 3
We will collect your old monitor:
When we deliver your eligible new monitor, we will collect your old monitor at the same time and then recycle it at no charge to you.
Why Samsung Trade-Up?
Let us recycle
for you
When we deliver your new monitor, we will collect your old monitor and recycle it at no charge to you.
Get money off right away.
Recycling doesn’t just help the planet, it helps your pocket too, with an instant discount on your order.
No need to throw it away
We accept monitors of any brand, any age and in any condition. You might not love it anymore, but we would
Why buy from Samsung.com?
We got you covered
Frequently Asked Questions
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What is the Samsung Monitor Trade-Up Program?The Samsung Monitor Trade-Up Program allows customers purchasing a new Monitor to trade-up their old Monitor and receive a promotional trade-up credit toward the purchase of their new Monitor. Click here for the Samsung Monitor Trade-Up Program Terms and Conditions.
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How does the Monitor Trade-Up Program work?When you purchase a new Samsung Monitor through https://www.samsung.com/ca (“New Monitor”) and decide to trade-up your used Monitor (“Old Monitor”), we will provide you with a Promotional Trade-Up credit. Once you’ve selected the trade-up option, the promotional Trade-Up Credit will be applied to the purchase price of your New Monitor at time of checkout. Before the shipment of your New Monitor, we’ll send you a reminder to prepare your Old Monitor for pickup. The pickup of the Old Monitor would be done at the same time as the delivery of your New Monitor.
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When I hand over my Old Monitor to Samsung, should I also return any accessories that came with the Old Monitor?No – you should only make the Old Monitor available for pick up, and if you no longer need any of the accompanying Old Monitor accessories, you can discard the accessories in accordance with your local recycling regulations. You will not get any additional credits for returning packaging or accessories.
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What if I don’t have my Old Monitor ready for pickup at the scheduled delivery time? Will I incur any charges?The pickup of the Old Monitor will be done at the time of delivery of your New Monitor. If your Old Monitor is not ready or present at the time of delivery of your New Monitor, we will be unable to deliver your New Monitor to you. You will be asked to contact Samsung Customer Service to re-schedule the delivery of your New Monitor once your Old Monitor is ready for pickup. Please note, a delivery re-attempt charge will be applied by Samsung.
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What if there is a problem with my New Monitor and I need to refuse delivery of my New Monitor?If you are refusing the delivery of your New Monitor for any reason, we will be unable to pick up your Old Monitor. Please contact Samsung Customer Service so we can guide you with the next steps.
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What happens to my Old Monitor once Samsung picks it up?The Old Monitor will be transported to an appropriate facility and disposed of in accordance with the recycling regulations.
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What if I decide that I want my Old Monitor back after I hand it over to Samsung?When you hand over your Old Monitor to us, your Old Monitor will be disposed of in accordance with the recycling regulations and cannot be returned to you for any reason.
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What if I change my mind about the trade-up?In the event that you decide, after you purchase your New Monitor, but prior to the delivery of your New Monitor, that you don't want to trade-up your Old Monitor, then Samsung will charge you for the amount of the Promotional Trade-Up Credit (plus applicable taxes) that was applied to your order for your New Monitor. We would need to use the same payment method that you used when you completed your initial order of your New Monitor. Please contact Samsung Customer Service to update your order. In the event that you decide that you don't want to trade-up your Old Monitor at the time of delivery of your New Monitor, then we will be unable to deliver your New Monitor to you until your order is updated. You will be asked to contact Samsung Customer Service to update your order. Samsung will charge you for the amount of the Promotional Trade-Up Credit (plus applicable taxes) that was applied to your order for your New Monitor and re-schedule the delivery of your New Monitor. Please note, a delivery re-attempt charge will be applied by Samsung.
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Can I return my New Monitor?In the event you wish to return your New Monitor, then our regular return policy applies (available here). In the event your return your New Monitor, your Old Monitor will not be returned to you for any reason and no compensation will be provided for your Old Monitor.
Terms and Conditions
Terms and Conditions
Some conditions apply. Offer valid from November 2, 2024 to December 31, 2024 (the “Offer Period”). Offer available at the Samsung Shop App, and online at www.samsung.com/ca.
Purchase an Eligible Samsung Monitor (as listed in the table below) and complete the trade-in of an old Monitor (“Eligible Trade-in Monitor”) to receive an instant rebate of $200 off the MSRP.
* This offer is limited to one (1) Eligible Trade-in Monitor per Eligible Samsung Monitor purchased.
Eligible Samsung Monitors:
SKU |
Description |
MSRP |
Trade-in Savings |
LS57CG952NNXZA |
Samsung 57" Odyssey Neo G9 Gaming Monitor G95NC |
$3,299.99 |
$200.00 |
LS55CG970NNXGO |
Samsung 55” Odyssey Ark Gaming Monitor G970 |
$3,999.99 |
$200.00 |
While quantities last. No rain checks. Offer is open to Canadian residents only. Offer has no cash value. Two or more Eligible Trade-In Monitors cannot be combined towards a higher instant rebate. Cannot be combined with any other offers or promotions except where expressly permitted. Offer may be cancelled or changed without notice. If your Eligible Samsung Monitor is eligible for return in accordance with our terms and conditions of sale and returned, you will no longer be eligible for the discount amount applied to your transaction. If you return your Eligible Samsung Monitor, your Eligible Trade-In Monitor cannot be returned to you. All product(s) that are eligible for return will be subject to a restocking fee equal to 10% of the purchase price of the product(s), plus applicable tax, and delivery fees if charged will be nonrefundable.
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