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Repair Support
User Manuals and Product Tips
Check your warranty
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Troubleshoot the issue
Enter post code
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Select support option
Contact Support
eMail
Need help with our products? Just fill out the form and we’ll get back to you as soon as possible.
Support Request
App inquiry
Live Chat
Sorry to inform you that there are no options available 'Contact' support in the given location.
Repair Support
Walk-in Repair
Visit a Samsung Authorized Service Centre for quick and easy repair for your device.
Mail In
Our online mail in system offers a convenient way for you to send your device to a Samsung Repair Centre
Bring it in
Visit a Samsung Authorized Service Centre for quick and easy repair for your device. * Some locations may offer the option to schedule an appointment
Repair Pick-up (Door to Door Repair Service)
Convenient repair pick-up and return from your home or work place (Free Shipping)
Visit Service
We would like to provide you with Visit Service for TVs, Refrigerators, and Washing Machines. Samsung Engineers will contact you the next day of repair request for confirming visit date.
Van Service
repair mobile devices in Samsung Van
Smart Locker Service
Store repair mobile devices in Samsung box
Sorry to inform you that there are no options available 'Repair' support in the given location.
Sorry, some services are currently unavailable as your request is being processed. They will be reactivated once the process is complete.
Support Request
Please enter your contact details and a samsung expert will reach out to you via e-mail in the next 24-48 hours
Fields marked with an asterisk * are required.
Register purchase receipt
For accurate warranty period, please submit a warranty dispute for review.
Please upload a copy of your purchase receipt (tax invoice) in PDF or image format (only .jpg and .png are accepted). Maximum file size allowed is 5MB.
Please check the Receipt File.
Please select a purchase date
This is not a mandatory step for booking a repair and can skip this step if you don’t have a receipt. But we recommend you carry a copy of your purchase receipt at the time of repair.
Your walk-in service request successfully scheduled.
*To ensure the safety of your personal information, please remember to activate the maintenance mode before sending your phone in for repair. When maintenance mode is enabled, access to customer data within the device is restricted.