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Case Study

Schlegel Villages Enhances Resident Care with Samsung’s Rugged Mobile Solutions

Dec 09. 2024

Schlegel Villages leverages Samsung’s mobile devices to support efficient, resilient workflows across its long-term care and retirement facilities, providing essential connectivity and performance for healthcare teams in demanding environments.

About Schlegel Villages

Schlegel Villages, a leading provider of long-term care and retirement communities across southern Ontario, is dedicated to creating vibrant communities for residents and caregivers. With 18 locations and plans to double by 2027, Schlegel Villages supports thousands of staff members providing essential care to residents.

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Industry : Healthcare
Region : Canada
Samsung Solution : Samsung Galaxy XCover6 Pro

Overview

Schlegel Villages prioritizes quality, compassionate care in long-term and retirement settings. Each facility relies on seamless communication to enable healthcare teams to deliver efficient, timely care to residents. As the organization expands, Schlegel Villages needed devices that withstand their daily activities.  They turned to Samsung to begin upgrading their mobile devices, equipping team members with tools designed to enhance productivity and efficiency.

Technology Highlights

Samsung Galaxy XCover6 Pro

  • MIL-STD-810H certification¹ and IP68-rated² water and dust resistance, suited to the demands of healthcare environments
  • Replaceable batteries to support uninterrupted operation during shifts
  • A rugged design to support front-line staff, including nurses, PSWs, and leadership teams

Mobile Device Integration

  • Simplified communication and streamlined workflows with devices deployed across Schlegel Villages’ network
  • User-friendly interface supporting key healthcare applications
  • Centralized deployment to enhance team productivity and support Schlegel Villages’ growth objectives

Customer Needs

Schlegel Villages’ healthcare teams require devices that can operate in demanding environments. From nursing and personal support staff to leadership and environmental teams, Schlegel Villages needed mobile solutions that enable secure communication, coordination, and management of resident care. These devices must endure frequent use, withstand physical handling, and be straightforward for staff to operate. As Schlegel Villages expands, its mobile solutions also need to scale, supporting new locations and additional team members while maintaining reliable performance.

Solution

Performance for High-Demand Care Environments

To address these needs, Schlegel Villages selected the Samsung Galaxy XCover6 Pro as their primary mobile device. With MIL-STD-810H certification1 and IP68-rated2 water and dust resistance, the Galaxy XCover6 Pro endures the daily demands of long-term care environments. The replaceable battery allows staff to keep devices operational through long shifts, while the rugged design supports consistent performance across various roles, including nursing staff, PSWs, and leadership.

Streamlined Communication and Efficient Operations

Samsung’s devices can enable efficient communication and coordination among team members, making it easier to respond promptly to resident needs. The Galaxy XCover6 Pro supports centralized device management, allowing Schlegel Villages to scale technology solutions seamlessly as new facilities open. This approach can improve workflow efficiency and keep team members connected to critical healthcare applications.

Result

With Samsung’s mobile devices, Schlegel Villages has strengthened operational resilience and communication across its network of users. Since adopting the Galaxy XCover6 Pro, staff using the device have experienced significant time savings through real-time documentation, enabling them to capture and access critical information on the go. The device’s rugged design and swappable battery provide uninterrupted service. Enhanced connectivity supports Schlegel Villages’ commitment to quality care, while working with Samsung ensures their growth strategy is aligned with mobile technology that meets the needs of both staff and residents.

Quote

“Samsung’s rugged devices have been an excellent fit for our team members, providing the adaptability and connectivity we need. The Galaxy XCover6 Pro ensures that our staff has reliable tools to support them in delivering the best care possible.”
— Bill Bowern, Director of IT Operations, Schlegel Villages

 

 

For more information about Samsung Rugged devices visit: https://www.samsung.com/ca/business/mobile/rugged/

1. This device passed military specification (MIL-STD-810H, a United States Military Standard) testing against a subset of 21 specific environmental conditions, including temperature, dust, shock/vibration, and low pressure/high altitude. Real world usage varies from the specific environmental conditions used in MIL-STD-810H testing. Samsung does not guarantee device performance in all extreme conditions.

2. IP68 rating means that the device is protected against ingress of dust, and of static freshwater at up to 1.5 meters for up to 30 minutes, under certain defined test conditions. Individual results may vary. IP68 rating does not mean that the device is waterproof. Not advised for beach or pool use. Rinse residue/dry after wet.

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