HIGHLIGHTS
Galaxy’s High-quality,
High-performance
Battery
Every Samsung mobile device is equipped with a high-quality, high-performance battery to strengthen your Galaxy experience.
Learn how to get the most from your battery and receive personalised care through our 24/7 Customer Support Centre.
Learn how to get the most from your battery and receive personalised care through our 24/7 Customer Support Centre.
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Understand
Your BatteryLightweight Lithium-ion Battery
Galaxy showcases an integrated state-of-the-art Lithium-ion (Li-ion) battery that is both lightweight and long-lasting.
Learn more about battery life and proper use to maximise your battery’s performance.* Correct handling and disposal of Lithium batteries must be maintained.
Kindly refer safety guide available at Device Manual & Download Page
** Please dispose of e-waste and plastic waste responsibly.
For more information or e-waste pick up, please call 1800 40 SAMSUNG (7267864) or 1800 5 SAMSUNG (7267864).
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Battery Care
& MaintenanceLong-lasting Battery Care
While all rechargeable batteries are generally consumables with limited lifespans, you can learn about proper battery use and care to ensure their safety and efficiency.
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Usage Time Optimisation
Stress-free Mobile Life
Battery performance may be affected by factors such as usage patterns and environments.
Discover various ways to improve your battery performance
so you can enjoy your mobile life without interruption.
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Charging TIPS
Try this out if your phone isn’t charging properly!
In a world where everything is connected through smartphones, batteries play a central role in keeping us together.
To prevent any disruptions to your life with Galaxy, here are some tips on troubleshooting charging issues.
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Warranty
and ServiceConvenient Customer Support
Live a more convenient and comfortable mobile life — receive the help you need whenever, wherever and however you choose.
* Images shown are for illustration purposes only.
** UI may be different depending on the device model, country
or mobile operators.
** UI may be different depending on the device model, country
or mobile operators.
Contact Info
Call us
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+88 08000 300 300 [Local Toll Free Helpline]
+88 09612 300 300 [Paid Helpline]
Service hour: 8 AM to 8 PM | 7 Days a week
+88 09612 300 300 [Paid Helpline]
Service hour: 8 AM to 8 PM | 7 Days a week
Face-to-Face Support
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Whether your product is in warranty or out of warranty, we're here to help.
