Smart switch

Move data
fast and easy
with Smart Switch


The content on your previous phone or tablet - favorite photos, contacts, calendar events, notes, device settings and more
- stays with you when you switch to a new Samsung Galaxy.

Various app icons are displayed on an old smartphone. The icons pop out of the screen and fly to the right, toward a Galaxy Flip5 that is turned to the side and halfway open. The Galaxy Flip5 takes in the icons and closes shut. Then the Galaxy Flip5 turns to the front and opens up, displaying the process of transferring data on its screen. It is shown to be transferring over four thousands of images, with a loading circle that shows the transfer rate going up to 100%. At the top, the text Keep your phones close to each other to stay connected is displayed, while at the bottom, the text Keep screen on is on display to serve as a reminder. Lastly, the old smartphone and new Galaxy Flip5 appear together. Various app icons are pulled out of the old smartphone and then pushed into the Galaxy Flip5. The Smart Switch app icon appears on the screen of the Galaxy Flip5. Various app icons are displayed on an old smartphone. The icons pop out of the screen and fly to the right, toward a Galaxy Flip5 that is turned to the side and halfway open. The Galaxy Flip5 takes in the icons and closes shut. Then the Galaxy Flip5 turns to the front and opens up, displaying the process of transferring data on its screen. It is shown to be transferring over four thousands of images, with a loading circle that shows the transfer rate going up to 100%. At the top, the text Keep your phones close to each other to stay connected is displayed, while at the bottom, the text Keep screen on is on display to serve as a reminder. Lastly, the old smartphone and new Galaxy Flip5 appear together. Various app icons are pulled out of the old smartphone and then pushed into the Galaxy Flip5. The Smart Switch app icon appears on the screen of the Galaxy Flip5.

* Transferable data may vary depending on the device OS (Android or iOS), OS version, and/or connection option.

Why Samsung Smart Switch?


Smart Switch seamlessly transfers multiple types of data to your new Samsung Galaxy from different devices in the way that works best for you.

On the left are two smartphones and one tablet. On the right is Galaxy phone receiving data through Smart Switch. In the middle is an arrow-like icon indicating that the data is being transferred from previous devices to the new Galaxy. On the left are two smartphones and one tablet. On the right is Galaxy phone receiving data through Smart Switch. In the middle is an arrow-like icon indicating that the data is being transferred from previous devices to the new Galaxy.

Move data from different OS

Regardless of whether you’re coming from another Galaxy, iOS or other Android device, the data you care about can now be brought over to your new Galaxy effortlessly.

* Check technical requirements for Smart Switch compatible devices from the FAQ section.

Two smartphones are shown. Between the devices are USB cable, Wi-fi, storage device and laptop icons. In the middle is connecting the two devices to indicate that data can be transferred through different options. Two smartphones are shown. Between the devices are USB cable, Wi-fi, storage device and laptop icons. In the middle is connecting the two devices to indicate that data can be transferred through different options.

Switch through many ways

Smart Switch lets you choose from many options to connect your devices - from a USB cable, wireless connection, storage device to PC and more.

* Available connection option may vary depending on device OS, manufacturer or availability of expandable storage.

A smartphone is displaying Select data to transfer screen. Surrounding the phone are various app icons, indicating the type of data that can be transferred through Smart Switch. A smartphone is displaying Select data to transfer screen. Surrounding the phone are various app icons, indicating the type of data that can be transferred through Smart Switch.

Switch various types of data

Smart Switch migrates different types of files to your new Galaxy, including photos, videos, notes, calendar events and even device settings.

* Transferable data may vary depending on the device OS (Android or iOS), OS version, and/or connection option.

How to transfer

Ready to transfer data? First, prepare your previous device and then select the preferred way to connect your new Samsung Galaxy.

What is your previous device?

GALAXY

How would you like to connect?
Use Wi-Fi or a USB cable
Before you begin

Make sure you have the most up-to-date version of the Smart Switch app installed on both devices. The app is pre-installed but also downloadable from the Galaxy Store.

Smart Switch will run when devices are at least 20% charged to ensure safe data transfer.

Two smartphones are shown. Both are displaying the Smart Switch app icon. Data transfers from the phone on the left to the phone on the right.
Step 1 : Launch

On your new Galaxy device, open the Smart Switch app. Tap Receive data, and then tap Galaxy.

  • * You can find the Smart Switch app on the Galaxy phone or tablet by navigating to the Samsung folder on the Apps screen, or going to Settings > Accounts and backup > Smart Switch.
  • * You can find the Smart Switch app on the Galaxy phone or tablet by navigating to the Samsung folder on the Apps screen, or going to Settings > Accounts and backup > Smart Switch.
Step 2 : Connect

Select a wireless connection or use a USB cable to connect your old device to your new Galaxy device.

  • * If you have a large amount of data to transfer, a wired connection is recommended because it is relatively faster. Make sure your devices are properly charged beforehand since connecting to a charger is not available during such transfer.
  • * If you have a large amount of data to transfer, a wired connection is recommended because it is relatively faster. Make sure your devices are properly charged beforehand since connecting to a charger is not available during such transfer.
Step 3 : Select

Select the data you want to transfer. When you are ready to start, tap Transfer.

Step 4 : Transfer

The transfer will begin shortly. Tap Done when it’s finished.

Backup and restore from external storage
Before you begin

Make sure you have the most up-to-date version of the Smart Switch app installed on your devices. The app is pre-installed but also downloadable from the Galaxy Store.

And then insert the microSD card or connect the USB storage device to your Galaxy phone or tablet.

On the left is an external storage icon. On the right is a smartphone displaying the Smart Switch app icon. Data transfer between the two devices.
Step 1 : Launch

On your phone, launch the Smart Switch app and tap the SD card icon in the upper right corner.

  • * You can find the Smart Switch app on the Galaxy phone or tablet by navigating to the Samsung folder on the Apps screen, or going to Settings > Accounts and backup > Smart Switch.
  • * You can find the Smart Switch app on the Galaxy phone or tablet by navigating to the Samsung folder on the Apps screen, or going to Settings > Accounts and backup > Smart Switch.
Step 2 : Select

Tap SD Card under Back up to, and select the data you want to back up from your old device.

  • * If there is not enough space on your external storage, you may need to deselect some items. Or, you may clear the external storage to get enough space for the data to transfer
  • * If there is not enough space on your external storage, you may need to deselect some items. Or, you may clear the external storage to get enough space for the data to transfer
Step 3 : Back up

Follow the on-screen instructions. When finished, tap Done and then remove the external storage from the old device.

Step 4 : Connect

Next, insert the external storage into the new Galaxy device to receive data. Launch the Smart Switch app, and tap the SD card icon.

Step 5 : Restore

Tap Restore. Select what you want to restore, and then tap Next.

Step 6 : Transfer

The transfer will begin shortly. Tap Next and then Done when it’s finished.

Backup and restore from PC or Mac
Before you begin

Make sure you have the most up-to-date version of the Smart Switch app installed on your devices.

The app for Galaxy phone or tablet is pre-installed but also downloadable from the Galaxy Store. For the Smart Switch PC app, download and install it on your Windows PC or Mac.

Smart Switch PC download link :

Windows Mac
  • * Smart Switch will run when devices are at least 20% charged to ensure safe data transfer.
Three devices are shown, all three displaying the Smart Switch app icon. On the left is a smartphone, in the middle is a laptop and on the right is a new smartphone. The data is transferred from the previous smartphone to the laptop first and then moved from the laptop to the new smartphone.
  • * Smart Switch will run when devices are at least 20% charged to ensure safe data transfer.
Step 1 : Connect and launch

Connect your previous phone or tablet to your PC using a USB cable.
On your PC, launch the Smart Switch app and tap Backup to save data from the old device.

Step 2 : Select to back up

Choose the data you want to back up. "Select all" is the default option, but you can deselect some items if you'd like. Clicking on a category will allow you to select specific items in that category. Tap Backup when you are ready.

Step 3 : Back up

The transfer will begin shortly. Tap Done when it’s finished.

Step 4 : Connect and restore

Next, connect your new Galaxy device to your PC using a USB cable.
On your PC, launch Smart Switch and tap Restore to transfer data to the new device.

Step 5 : Select to restore

Select the data you want to restore, and tap Restore.

Step 6 : Transfer

The transfer will begin shortly. Tap OK when the restore is complete.

IOS

How would you like to connect?
Use a USB cable
Before you begin

Make sure you have the most up-to-date version of the Smart Switch app installed on the Galaxy device. The app is pre-installed but also downloadable from the Galaxy Store. You don’t need to install the app on an iOS device.

Check if both devices are properly charged before connecting with a USB cable because connecting to a charger is not available during the transfer.

Two smartphones are shown. The phone in the right is displaying the Smart Switch app icon. Data transfers from the phone on the left to the phone on the right.
Step 1 : Launch

On your new Galaxy device, launch the Smart Switch app. Tap Receive data, and then tap iPhone/iPad.

  • * You can find the Smart Switch app on the Galaxy phone or tablet by navigating to the Samsung folder on the Apps screen, or going to Settings > Accounts and backup > Smart Switch.
  • * You can find the Smart Switch app on the Galaxy phone or tablet by navigating to the Samsung folder on the Apps screen, or going to Settings > Accounts and backup > Smart Switch.
Step 2 : Connect

Use a Lightning-to-USB-C or USB-C-to-USB-C cable to connect your previous iOS device to your new Galaxy device. If you are using a USB-A cable like many standard charging cables, you can use the OTG adapter to plug into the USB-C port.

When the “Trust This Computer?” alert appears on your iPhone or iPad, tap “Trust”.

  • * OTG adapter sold separately
  • * OTG adapter sold separately
Step 3 : Select

Select the data you want to transfer. When you are ready to start, tap Transfer.

Step 4 : Transfer

The transfer will begin shortly. Tap Done when it’s finished.

Additional tips

You can also transfer your WhatsApp chats and photos on your iOS device to your new Samsung Galaxy.

Take the following steps:

  1. 1. When selecting the data to transfer, choose “WhatsApp” under the Apps menu, and tap Transfer.
  2. 2. Scan the QR code and tap Start on your iPhone.
  • * Requires the latest version of WhatsApp on iOS device.
  • * WhatsApp chat history can be transferred only before signing into WhatsApp on the new device. If WhatsApp is logged in before migration or before Smart Switch is done transferring the data, then the app data cannot be transferred.
  • * Requires the latest version of WhatsApp on iOS device.
  • * WhatsApp chat history can be transferred only before signing into WhatsApp on the new device. If WhatsApp is logged in before migration or before Smart Switch is done transferring the data, then the app data cannot be transferred.
Use Wi-Fi
Before you begin

Make sure you have the most up-to-date version of the Smart Switch app installed on both devices. The app comes pre-installed on new Galaxy devices but is also downloadable from the Galaxy Store. Download the Smart Switch app from Apple's App Store and install it on your old iPhone or iPad.

Smart Switch will run when devices are at least 20% charged to ensure safe data transfer.

Smart Switch mobile download link :

APPLE APP STORE
Two smartphones are set a little distance apart. The Smart Switch logo is displayed on both screens. An arrow starts from the smartphone on the left and travels to the smartphone on the right, indicating the transfer of data.
Step 1 : Launch

On your new Galaxy device, launch the Smart Switch app. Tap "Receive data" and then tap "iPhone/iPad."

  • * You can find the Smart Switch app on your Galaxy phone or tablet by navigating to the Samsung folder on the Apps screen, or by going to Settings > Accounts and backup > Smart Switch.
  • * You can find the Smart Switch app on your Galaxy phone or tablet by navigating to the Samsung folder on the Apps screen, or by going to Settings > Accounts and backup > Smart Switch.
Step 2 : Connect

Tap "Transfer wirelessly" to connect your iOS device to your new Galaxy device.

  • * If you have a large amount of data to transfer, it is recommended to use a wired connection, as it can transfer a larger amount of data at once. Make sure your devices are properly charged beforehand since connecting to a charger is not available during such a transfer.
  • * If you have a large amount of data to transfer, it is recommended to use a wired connection, as it can transfer a larger amount of data at once. Make sure your devices are properly charged beforehand since connecting to a charger is not available during such a transfer.
Step 2 : Connect

Download the Smart Switch app by tapping "Get Smart Switch on your iPhone or iPad" and scanning the QR code.

Step 2 : Connect

Open the Smart Switch app on your iPhone or iPad, and tap "Transfer wirelessly."
Then, scan the QR code on your new Samsung Galaxy phone.

Step 3 : Select

Select the data you want to transfer. When you are ready to start, tap "Transfer."
You can transfer your Contacts, Calendar, Images and Videos.

Step 4 : Transfer

The transfer will begin shortly. Tap Done when it’s finished.

  • * Keep Smart Switch open on your iPhone or iPad while transferring
  • * Keep Smart Switch open on your iPhone or iPad while transferring
Transfer iTunes (Finder) backup data from PC or Mac
Before you begin

Make sure you have the most up-to-date version of the Smart Switch app installed on your devices.

The app for Galaxy phone or tablet is pre-installed but also downloadable from the Galaxy Store. For the Smart Switch PC app, download and install it on your Windows PC or Mac.

Smart Switch PC download link :

Windows Mac
A laptop and smartphone are shown. Both are displaying the Smart Switch app icon. Data transfers from the laptop to the phone.
Step 1 : Back up

To make sure all of your latest data is ready for Smart Switch, back up your iOS device with iTunes (Finder) on your PC or Mac.

Step 2 : Connect

Connect your phone to your PC using a USB cable. Launch Smart Switch on your PC, and tap Restore.

Step 3 : Restore

Select the iTunes (Finder) backup data you would like to restore and tap Restore.

Step 4 : Transfer

The transfer will begin shortly. Tap Done when it’s finished.

Move iCloud data
Before you begin

Make sure you have the most up-to-date version of the Smart Switch app installed on your Galaxy phone or tablet. The app is pre-installed but also downloadable from the Galaxy Store.

Smart Switch will run when devices are at least 20% charged to ensure a safe data transfer.

iCloud icon and a smartphone displaying the Smart Switch app icon are shown. Data transfers from iCloud to the phone.
Step 1 : Sync to iCloud

To make sure all of your latest data is ready for Smart Switch, sync your iOS device to iCloud.

  1. 1. On your iPhone or iPad, go to Settings, tap your name, then tap iCloud. Then tap Show All.
  2. 2. Select Photos and turn on Sync this iPhone (or iPad).
  3. 3. Go back to iCloud and select iCloud Drive, then turn on Sync this iPhone (or iPad).
  4. 4. Go back to iCloud and turn on Pages, Numbers and Keynote.
  5. 5. Go back to iCloud and select Notes, then turn on Sync this iPhone (or iPad).
  6. 6. Go back to iCloud and turn on Contacts, Calendars and Reminders.
Step 2 : Launch

On your new device, launch the Smart Switch app and tap Receive data. Then tap iPhone/iPad.

  • * You can find the Smart Switch app on the Galaxy phone or tablet by navigating to the Samsung folder on the Apps screen, or going to Settings > Accounts and backup > Smart Switch.
  • * You can find the Smart Switch app on the Galaxy phone or tablet by navigating to the Samsung folder on the Apps screen, or going to Settings > Accounts and backup > Smart Switch.
Step 3 : Connect

Tap Get data from iCloud instead. Enter your Apple ID or email address and password, and tap Sign in to iCloud.

Step 4 : Select

Select the iCloud data you want to transfer, and then tap Transfer.

Step 5 : Transfer

The transfer will begin shortly. Tap Done when it’s finished.

Other Android

How would you like to connect?
Use Wi-Fi or a USB cable
Before you begin

Make sure you have the most up-to-date version of the Smart Switch app installed on both devices. The app is pre-installed on the new Galaxy device but also downloadable from the Galaxy Store or the Google Play Store.

Smart Switch will run when devices are at least 20% charged to ensure safe data transfer.

Two smartphones are shown. Both are displaying the Smart Switch app icon. Data transfers from the phone on the left to the phone on the right.
Step 1 : Launch

On your new Galaxy phone, launch the Smart Switch app and tap Receive data. And then tap Galaxy/Android.

  • * You can find the Smart Switch app on the Galaxy phone or tablet by navigating to the Samsung folder on the Apps screen, or going to Settings > Accounts and backup > Smart Switch.
  • * You can find the Smart Switch app on the Galaxy phone or tablet by navigating to the Samsung folder on the Apps screen, or going to Settings > Accounts and backup > Smart Switch.
Step 2 : Connect

Select a wireless connection or use a USB cable to connect your old device to your new Galaxy phone.

  • * If you have a large amount of data to transfer, a wired connection is recommended because it is relatively faster. Make sure your devices are properly charged beforehand since connecting to a charger is not available during such transfer.
  • * If you have a large amount of data to transfer, a wired connection is recommended because it is relatively faster. Make sure your devices are properly charged beforehand since connecting to a charger is not available during such transfer.
Step 3 : Select

Select the data you want to transfer. When you are ready to start, tap Transfer.

Step 4 : Transfer

The transfer will begin shortly. Tap Done when it’s finished.

Backup and restore from external storage
Before you begin

Make sure you have the most up-to-date version of the Smart Switch app installed on your devices. The app is pre-installed on the new Galaxy device but also downloadable from the Galaxy Store or the Google Play Store.

And then insert the microSD card or connect the USB storage device to your old device.

Three devices are shown. On the left is a smartphone, in the middle is a USB storage device and on the right is a new smartphone. Both smartphones feature the Smart Switch logo onscreen. Data is transferred from the previous smartphone to the USB storage device and then to the new smartphone.
Step 1 : Launch

On your old device, launch the Smart Switch app and tap the SD card icon on the upper right corner. And then tap SD Card under Back up to.

  • * The Smart Switch app is downloadable from Galaxy Store or Google Play Store.
  • * The Smart Switch app is downloadable from Galaxy Store or Google Play Store.
Step 2 : Select and back up

Select the data you want to back up and tap Next. When transfer is complete, tap Done.

  • * If there is not enough space on your external storage, you may need to deselect some items. Or, you may clear the external storage to get enough space for the data to transfer
  • * If there is not enough space on your external storage, you may need to deselect some items. Or, you may clear the external storage to get enough space for the data to transfer
Step 3 : Connect

Next, insert a SD card or connect a USB storage device to your new Galaxy phone. Launch the Smart Switch app and tap the SD card icon on the upper right corner.

Step 4 : Restore

Tap Restore. Select what you want to restore, and then tap Next.

Step 5 : Transfer

The transfer will begin shortly. Tap Done when it’s finished.

Watch how easy switching is


Easily transfer your Watch apps, themes, settings and more to your new Samsung Galaxy device.
Just select your Watch data in the data options when you transfer with Smart Switch.

* This feature is available on Wear OS with Android 13 OS (T OS) and above, and both the old and new phones must have GMS v23.15.17 or above. Galaxy Watch must be connected to the user's old phone. Both the user's old phone and new phone must be logged into the same Samsung account and Google account.

Frequently Asked Questions

  • Check technical requirements below for Smart Switch compatible devices.

    Phone/Tablet
    Phone and Tablet
    Galaxy/Android iOS
    Android OS 4.3 or later versions iOS 5.0 or later versions
    - When using Wi-Fi, Smart Switch is supported on iOS 12 or later versions.
    PC for backup and restore
    PC for backup and restore
    Windows PC MAC
    Windows OS 10 or later versions
    - If Microsoft Media Feature Pack is not installed on your PC,
    download it from here     		MacOS X 10.9 or later versions

  • On Smart Switch, you can choose which device you want to transfer data from and see what types of data can be transferred. If your previous device is a Samsung Galaxy model, you’ll be able to transfer just about everything, including all your messages, multimedia content, Wi-fi settings and even your home screen settings.
    See more details on what types of data Smart Switch can transfer below.

    Types of data the Smart Switch transfers(Android Devices to Galaxy)
    item Android Devices → Galaxy
    Galaxy → Galaxy
    Wi-Fi Direct / Cable    		 Other → Galaxy
    Wi-Fi / Cable
    Contact Contacts (including photos) Transferable Transferable
    Messages SMS, MMS Transferable Transferable
    Gallery Photos Transferable Transferable
    Music Music (DRM-free content) Transferable Transferable
    Playlists Transferable Transferable
    Videos Videos (DRM-free content) Transferable Transferable
    Documents PPT, XLS, DOC, PDF Transferable Transferable
    Calls Call log Transferable Transferable
    Missed calls Transferable Transferable
    Call block list Transferable Non-transferable
    Alarm/Time Alarm time, On/Off, Other settings Transferable Non-transferable
    World clock list Transferable Non-transferable
    Voice memos Voice recordings, Memo files Transferable Non-transferable
    Internet Bookmark, Most visited sites Transferable Transferable
    Calendar Schedule Transferable (Device content only) Transferable (Device content only)
    Memos Memo content, Date Transferable Non-transferable
    Home Home layout
    (icon positions, app folders, etc.)    		 Transferable Non-transferable
    Installed apps (folder) Transferable Transferable
    App data transfer (may vary by app) Transferable Non-transferable
    Home/Lock screen Image Transferable Non-transferable
    Settings Basic Settings
    (Keyboard, Ringtone, Accessibility, Language, B/T, Notification, ETC)    		 Transferable Non-transferable
    Timeout Transferable Transferable
    Dark mode Transferable Transferable
    NFC Transferable Transferable
    Location Transferable Transferable
    Vibration Feedback Transferable Transferable
    Wearable Watch Transferable Transferable
    • * Transferable data list may change without notice.
    • * Certain data cannot be transferred such as but not limited to read-only contacts, emergency alerts, temporary messages, failed to send messages, calendar from synced accounts, chat history or some other data protected by 3rd-party provider's policy, encrypted or DRM (Digital Rights Management)-protected media file or personal app data, wallpaper (pre-installed and Galaxy Themes).

  • If your old device is an iOS model, you’ll still be able to transfer all your contacts, texts and media files. Some iOS apps may not be transferred, but Smart Switch will recommend similar apps for your new Galaxy device.
    See more details on what types of data Smart Switch can transfer below.

    Types of data the Smart Switch transfers(iOS Devices to Galaxy)
    Item iOS → Galaxy
    iCloud Cable PC Wireless
    Contact Contacts (including photos) Transferable Transferable Transferable Transferable
    Messages SMS, MMS Non-transferable Transferable Transferable Non-transferable
    iMessages Non-transferable Transferable Transferable Non-transferable
    Photos Taken photos/ Download photos Transferable Transferable Transferable Transferable
    Music Music (include D/L) (DRM-free content) N/A Transferable N/A Non-transferable
    Playlists N/A Transferable N/A Non-transferable
    Videos Recorded videos & DRM-free content Transferable Transferable Transferable Transferable
    Documents Pages/Keynotes/Numbers Transferable Transferable Transferable Non-transferable
    PPT, XLS, DOC, PDF Transferable Transferable Transferable Non-transferable
    Calls Call log (including Facetime) Non-transferable Non-transferable Non-transferable Non-transferable
    Missed calls Non-transferable Non-transferable Non-transferable Non-transferable
    Call block list Non-transferable Transferable Transferable Non-transferable
    Alarm/Time Alarm time, On/Off, Other settings Non-transferable Transferable Transferable Non-transferable
    World clock list Non-transferable Transferable Transferable Non-transferable
    Voice memos Voice memo titles, Files Non-transferable Transferable Transferable Non-transferable
    Internet Bookmarks, Reading list Non-transferable Transferable Transferable Non-transferable
    Calendar Schedule Transferable Transferable Transferable Transferable
    Memo Memo content, Dates Transferable Transferable Transferable Non-transferable
    Reminders Reminder list Transferable Transferable Transferable Transferable
    Home Installed apps (folders) Non-transferable Partially transferable Partially transferable Non-transferable
    Home layout Non-transferable Transferable Non-transferable Non-transferable
    Home/Lock screen Image Transferable Transferable Transferable Non-transferable
    • * Transferable data list may change without notice.
    • * Certain data cannot be transferred such as but not limited to read-only contacts, emergency alerts, temporary messages, failed to send messages, calendar from synced accounts, chat history or some other data protected by 3rd-party provider's policy, encrypted or DRM (Digital Rights Management)-protected media file or personal app data, wallpaper (pre-installed and Galaxy Themes).
    • * Under Home - Installed apps (folders) - Cable: Free apps matching iOS apps are automatically installed (excluding app data).
    • * Under Home - Installed apps (folders) - PC: Only the app list is displayed (automatic installation is not supported).

  • Smart Switch is already preloaded on most of the newer Samsung Galaxy phones or tablets.
    You can find it on the Home screen or in Settings > Accounts and backup > Smart Switch.
    On older ones or other Android devices, you may need to download it from the Galaxy Store or Google Play Store.

    If you use a PC (Windows PC or Mac) and want to back up from an old device or restore to a new device, you can download the Smart Switch PC app directly from the link below.

    Smart Switch PC download link:
    WINDOWS MAC

  • For Android devices, Smart Switch must be installed on both devices. For iOS devices, the app must be installed when the data is being transferred wirelessly, but it doesn't need to be installed when transferring the data through a wired connection or iCloud. For more details, see the section "How-to transfer" for each use case.

  • No. Smart Switch does not remove any content from either device. When the transfer is complete, the data will exist on both devices.

  • No, once the transfer begins, you can perform other tasks on your device. On the new Samsung Galaxy device, swipe down the Quick setting panel from the top of the screen to check the progress of the transfer.


    Note : While transferring data, multi-tasking is available but not recommended.
    However, while transferring data from an iOS device to a Galaxy device through a wireless connection, do not turn off the screen or go to the home screen of your iPhone or iPad. Multi-tasking is not available when transferring data from an iOS device wirelessly.

  • No. Devices from other brands are only able to send data through Smart Switch, while Samsung Galaxy devices can both send and receive data using Smart Switch.

  • With Smart Switch PC installed on your PC or Mac, you can do the following tasks:

    1. 1. Back up data from your previous Samsung Galaxy device to PC, and restore the data to your new Galaxy device.
    2. 2. Restore iTunes backup data to your new Galaxy device.
    3. 3. Prompt you to update your device's software and display options for updates.
    4. 4. For Windows PC, display Outlook Sync menu and let you sync Outlook data on your Windows PC to your phone. For Mac, display Sync menu and let you sync contact/calendar data on your Mac to your phone.

  • On the Smart Switch screen, "Select all" is the default option, but you can simply deselect the items you don't want to transfer.

WHY GALAXY

Life opens up with Galaxy

Openness is what we believe in. Samsung Galaxy was created to open possibilities. The less boundaries the world has, the farther we all can go.

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