Value & Assurance
Leading prices on leading technology.


Convenience
Convenient options to make buying easy and fast.


Unmatched Experience
Ultimate Samsung expertise, innovation, technology, largest Samsung range and exclusive online products.


Premium Care & Support
Dedicated and thoughtful end-to-end care.


Value & Assurance
Leading prices on leading technology
Price Promise Guarantee
After your recent purchase at Samsung Online Store, if you find an identical product in stock for a better price at an eligible retailer within 14 days, we'll match it and refund the difference.


Exclusive
Sales
We have ongoing events to benefit our online customers. Register now to receive alerts when this goes live.


Samsung
Rewards
Register today to start earning points when you buy directly at the Samsung Online Store.


SIM Plans
Enjoy a special discount on your new Galaxy phone when you sign up to a select SIM Plan.


Convenience
We offer FREE delivery¹. Schedule your delivery to suit your convenience. Track your mobile products using startrack.com.au. You can also order your device online and choose the option to pick up from in-store during checkout.
Mobile
Trade-in
Trade in your old, damaged device and save on your new Galaxy device.


Appliance
Trade-up
Upgrade your eligible older appliances and enjoy a discount on the newest smart model, while we take the old product off your hands to be recycled.


Samsung
Finance
Spread the cost at 0% interest for 12 or 24 months with monthly repayments.
Purchases over $250, at 0% interest for 12, 24 months, or 9.9%p.a Interest Rate (10.36% Comparison Rate**) for 36 months with monthly repayments for purchases over $1,666.67.


More Flexible
Payment Options
We make it simple to pay online. Choose from Samsung Finance backed by GLOW, Samsung Pay, Latitude Finance², credit card, PayPal, Google Pay and Afterpay³.


Unmatched Experience
Ultimate Samsung expertise, innovation, technology, largest range and exclusive online products.
Largest Range including
online exclusive products
Online Store is home to the largest range of Samsung products. Selected Samsung products are exclusively available only at the Online Store. Check out our exclusive range here.


Samsung
Shop App
We have an exclusive Shop app for our online customers that allows to track orders, rewards and get instant notifications on new product launches, price drop or flash sales.


Product
Support & Tips
We’re here to help. Discover the latest FAQs, manuals, downloads, features, apps and more to help you self-service your Samsung product.


Change of mind for
eligible mobile products
We want you to be 100% satisfied with your purchase. If not, Samsung offers a 14 Day Change of Mind Policy⁴ for all mobiles purchased from our Online Store.


Samsung Care+
for Mobiles
Get some added peace of mind with Samsung Care+. Our experts will help you to get back on track. Swap your device or replace your screen.


Samsung Care+
for Appliances
Samsung Care+ for TV & Home Appliances provides expert servicing and coverage on additional parts from Samsung,
including free replacements and 25% accidental damage discount on select parts.


Repairs & Service
For expert repairs and advice, search for your nearest Samsung Service Centre or Express Mobile Service Point.


Registered Members Exclusive
If you are a student, government employee, corporate employee or a business owner, please sign up at your respective stores below to unlock special discounted pricing when you buy directly online.
1 Free delivery is available in selected areas within Australia.
2 Latitude Finance: Approved customers only. Minimum spend applies. Equal monthly payments required. T&Cs, fees and charges apply. Exclusions may apply. Available on participating Latitude credit cards only. If there is an outstanding balance after the interest free period ends, interest will be charged at the Expired Promotional Purchase Rate currently 29.99% p.a. (subject to change). Account service fee per month applies (subject to change). Interest may also apply to other credit card transactions or if you do not comply with the T&C’s. Conditions of use set out the T&C’s of the Latitude Gem Visa credit card. Credit is provided by Latitude Finance Australia ABN 42 008 583 588 Australian Credit Licence number 392145.
3 Afterpay allows you to pay for your purchase over 4 instalments due every 2 weeks. For purchases up to $3,000 only. Advertised amount subject to approval by Afterpay.
⁴ This Policy sets out the terms and conditions by which end users who purchase a Mobile Product from Samsung via the Samsung Online Store can seek an exchange or refund of their Mobile Product if they change their mind after their purchase. Click here for full terms and condition.