Everyday Tips
Learn how to set up and get the most out of your new Samsung phone.
Install your favourite apps
Visit the Google Play, like the app store to access apps, download and install them just as you have on your old phone.
Note: Some iOS apps might not be available to download on Google Play Store.*
* For internet browsing, download Google Chrome or Samsung Internet apps.
* For mobile payments, download Samsung Wallet or Google Pay.
* For video calls, download WhatsApp or Google Meet.
Calls and quick messages
Simply swipe the green answer icon to answer a call.
You can also swipe up to send quick decline messages.
Video calls
Google Meet*, enables you to make video calls with friends and family and it comes pre-installed on Samsung phones. Google Meet is compatible with Samsung and iOS phones. Alternatively, you can use WhatsApp, Facebook, Skype, and Snapchat.
* Google Meet® is a registered trademarks of Google Inc.
* Google Meet® is a registered trademarks of Google Inc.
Quick Settings
Swipe down from the top to quickly turn on and off the most useful settings such as Wi-Fi, Bluetooth and flight mode. Swipe down again to access a full list of settings. Tap and hold to adjust each option’s settings.
Samsung Wallet
Store payment cards, loyalty cards, passwords and even digital keys to your house and car all in one place. Easy to use and secured by your biometrics, it's all you need to leave home.
Say goodbye to forgotten passwords
No need to input an ID and password to log in to websites anymore. Samsung Pass enables you to use your fingerprint or face to authenticate in a breeze.
We're here every step of the way
- Smart Switch FAQs
- Find out more from
Smart Switch FAQ. - Learn more
- In store
- Drop into any Samsung Experience
Store and chat to our experts. - Find a store
- Live chat
- Speak to our automated chat
assistant or a live chat agent. - Learn more
- Call our dedicated Switching team
- On 1300 425 299 (GALAXY)
