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Now you can get an innovative 5G smartphone and be eligible for an exclusive 5G SIM offer from Telstra
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Pay monthly phone contracts
Sign up for a SIM plan and get a discount off you phone purchase*
Choose your SIM plan
Choose from a range of SIM plans to get started with your new Galaxy phone straight away
Payment
Pay for your phone through Samsung and the SIM plan with the network provider. SIM purchase will take place within the cart.
Next steps
You will be redirected to the network provider to complete the transaction. SIM will be delivered by the network provider.
Once the app has run a diagnostic on the eligible device you wish to trade in, you will receive a unique trade ID and your trade-in value. Upon checkout of your new Samsung device, enter the trade ID at checkout to redeem your trade-in value.
Return old device
Send your old device back in the supplied shipping satchel to complete the trade-in within 14 days.
Almost done! Please enter your trade-in ID
Once the app has run a diagnostic on the eligible device you wish to trade in, enter your trade ID below.
*Actual trade-in discount might differ from estimated discount.
Confirm Terms and Conditions
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*You will be provided with prepaid return packaging materials to allow for the safe provision of your Existing Handset to us. You must ensure that the hand-set is provided to us within 7 days of receiving your New Handset.
**You must return your Existing Device within 7 days of receiving your New Samsung Device. A refund of the Security Charge will be processed as soon as we’ve received your Existing Device and completed our assessment. A Late Return Fee will be charged if the Existing Device has not been returned via Australia Post within 14 days of receiving your New Samsung Device. The Security Charge, Late Return Fee and any other applicable fees relating to Samsung Trade-Up will be processed by our third-party provider, Asurion.
Please ensure that you back up any photos, files and other data which you have stored on the Existing Handset, and remove the sim card and memory cards before providing the Existing Handset to us.
Upgrade Terms and Conditions
Phone powers on & Holds charge
Normal wear & Tear
Functioning display & No cracked screen
Not blacklisted
Factory reset & No software locks
Return & Cancel
Warranty
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Samsung Care+
Samsung Care+ Disclaimer with link
Here’s what’s covered
Hardware repairs
Get fast, convenient repairs using genuine Samsung parts, from our authorized technicians.
Software coverage
If your device isn’t running smoothly, we’ll check and fix the issue.
Battery replacement
Stay powered up with hassle-free battery replacements.
4 claims within
Make up to 4 claims for repair or replacement within 2 years, and save with a low deductible per claim.
Choose convenient Instalment plans provided by Inbank
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Delivery Information
The estimated delivery date applies only to the selected product and is not guaranteed as it may be subject to unforeseen delays beyond Samsung's control. The date should be used for reference purposes only. Delivery dates for bundles may vary, depending on the availability of individual products.
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