Using Multi-output Audio on your Samsung TV

Have you ever been watching your TV and you can’t quite hear what is being said? The simple answer would be to just turn up the volume but in certain cases having the TV too loud is not an option. 

Multi-output Audio allows you to turn the volume up or down on your Bluetooth audio device and TV speakers separately. Before you start using Multi-output Audio, it is recommended for you to connect your Bluetooth audio device to the TV otherwise this function will not be available if you try selecting it.

Follow the guide below for instructions on turning on Multi-output Audio.

Information Icon Please Note: The information on this page is for Australian products only. Settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

Set up Multi-output Audio

Note: When using Multi-output audio, one Bluetooth audio device can be connected. If you would like to listen to audio on your connected Bluetooth device only, simply press the volume button on your TV remote to mute the TV speakers.

1 Press the Home button on your remote control and then select Menu
Select Menu
2 Navigate to Settings then All Settings
Choose Settings then All Settings
3 Select General & Privacy then Accessibility
General settings then Accessibility
4 Choose Multi-output Audio
Choose Multi Output Audio
4 Your TV will search for nearby Bluetooth devices

Note: Ensure your Bluetooth audio device is in pairing mode

Your TV will search for nearby Bluetooth devices
5 Select your Bluetooth device from the list and choose Pair and Connect

Note: You are able to select one Bluetooth audio device for pairing

Your TV will search for nearby Bluetooth devices
6 Your Bluetooth device is now connected
Bluetooth device is now connected
1 Press the House icon Home button on your remote control to bring up the Smart Hub and then select Gear cog Settings
Samsung Smart Hub.
2 Select General then Accessibility
General settings then Accessibility
3 Choose Multi-output Audio
Multi-output Audio option.
4 Your TV will search for nearby Bluetooth devices

Note: Ensure your Bluetooth audio device is in pairing mode

Your TV will search for nearby Bluetooth devices
5 Select your Bluetooth device from the list and choose Pair and Connect

Note: You are able to select one Bluetooth audio device for pairing

Your TV will search for nearby Bluetooth devices
6 Your Bluetooth device is now connected
Bluetooth device is now connected

Note: Ensure you have connected your Bluetooth audio device  (Settings > Sound > Sound Output > Bluetooth Speaker List) to your TV prior to following the steps below

1 Press the House icon Home button on your remote control to bring up the Smart Hub and then select Gear cog Settings.
Smart Hub settings. Lower left corner of the screen.
2 Navigate to and select General.
General settings. Fourth option on the left.
3 Select Accessibility.
Accessibility option. Third option from the bottom.
4 Scroll down and select Multi-output Audio. Press enter on your remote to turn this function on or off.
Multi-output Audio option.

Please note: This option will be greyed out until you have connected a Bluetooth audio device.

Please find the Multi-output Audio menu path for previous Samsung TV models:

  • 2017 - 2019 model TVs: Settings > General > Accessibility > Multi-output Audio
  • 2016 model TVs: Settings > System > Accessibility > Multi-output Audio
  • 2015 model TVs: MENU > Sound > Speaker Settings > Bluetooth Headphones

If you require further assistance, please consult the user manual from our Manuals & Downloads page or contact our Samsung Care Australia experts on 1300 362 603 (Toll Free in Australia). You can also contact our Chat Support team or reach us through Samsung Members Community

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