How to use the Gaming Hub on your Samsung Smart TV or Monitor
Samsung’s Gaming Hub is a new game streaming and discovery platform bridging hardware and software that provides a better player experience on *select Samsung Smart TVs & Monitors enabling gamers to instantly access the games they love. In addition to offering access to their favourite games, gamers can look forward to better gameplay with minimised judder and blur thanks to advanced motion enhancements and latency reducing technology across selected Samsung’s Smart TV and Monitor lineups.
Please Note: The information on this page is for Australian products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
The Smart Hub on select Samsung Smart TVs has been updated and reorganised into various tabs such as Media, Game and Ambient and is easily accessed through the sidebar menu or by pressing the Home button on a compatible, connected controller. There are multiple ways to play. You can select a cloud game to launch and jump right into the action; or access your connected gaming console via the tile featured within the home page.
*Gaming Hub is available on selected 2022 - 2024 models of both Smart TV's and Monitors. Selected models include:
TV models:
- All 2024 model TVs
- 2023 model TVs: QN900C, S95C, S90C, QN90C, QN85C, Q80C, Q70C, Q60C, CU8000
- 2022 Model TVs: QN900B, QN800B, QN95B, S95B, QN90B, QN85B, LS05B, LS03B, LS01B, Q60B, BU8000, 98Q90A
Monitor models: G65B, S90PC, M50C, M70C, M80C, G70B, G65B, M70B, G85SB, G70NC, G97NC, G95SC, G97NB
Gaming Hub supports diverse USB and Bluetooth controller devices (refer to compatible device list below). Not only can you use it for gameplay, but also to control and navigate menus on your TV or Smart Monitor.
Note:
- Some games require a subscription and/or an account to be accessed.
- Some functions may not be supported depending on the device model and/or geographical area.
Note:
- Up to 4 Bluetooth controllers can be connected at the same time.
- Up to 2 Bluetooth controllers can be connected while one Bluetooth sound device is in use.
- It is recommended to use a USB controller while using two Bluetooth sound devices.
Quick Panel helps you to discover new games and videos as well as listen to the music of your choice via Spotify while gaming. You can easily pair Bluetooth controllers and change game settings such as picture mode, surround sound and low latency mode.
To access Quick Panel
Press and hold the Play/Pause button on your Samsung remote or press and hold the Home button on your compatible, connected controller.
- Controller / Sound Output: connect your Bluetooth controller and change the sound out.
- Surround Sound: optimised audio for each gaming genre.
- Game Picture: optimised picture quality for each gaming genre.
- Game Performance: choose between the Low Latency mode for more responsive gameplay and AI upscaling mode for stunningly smooth visuals (this function is not supported on all device models).
Gamestream provides a wide variety of games right on your TV through Samsung Gaming Hub. Connect your controller through Bluetooth or USB and you’re ready to enjoy cloud gaming on your Smart TV or Monitor.
- Learn More: Provides information about Samsung Gaming Hub and details on how to use devices.
- Recently Played: Lists the most recently played cloud games through Gaming Hub
(turn off in Personalisation Settings to remove)
- Controllers: Select a controller to connect to your device
- Audio: Select an Audio Device to connect to your device
- Music Services: Manage the music to play while playing a game.
- Apps & Devices: Install or remove apps or devices that are required to play games.
- Game list: Select a game to view the game details or run the game.
To run some games, you may need to install related apps, purchase games or subscribe to services.
Install or remove apps or devices that are required to play games.
Purchase games or subscribe to service offered by the Samsung Gaming Hub. Select a game to view the game details.
- Game Rating Lock: Set the age limit for playing games. The age limit is only supported to cloud game browsing domain in Gaming Hub.
- Personalisation: Tailored content is recommended according to the games recently played by the user and the content the user is interested in.
- Tutorial: Provides information about the Samsung Gaming Hub and details on how to use devices
- Microsoft: Xbox Series X/S, Xbox One S, Xbox 360, Xbox Elite Wireless Controller Series 2, Xbox Adaptive
- Sony: Dual Sense, Dual Shock 4, Dual Sense Edge
- Google: Stadia controller
- Amazon: Luna controller
- Joytron: CYVOX DX
- Logitech: F710, F510, F310
- PowerA: MOGA XP5-X Plus
- Nvidia: Shield controller
- Nintendo: Nintendo Switch Pro, Nintendo Joy-Con
Note:
- Some keys may not be available on devices depending on the controller used.
- Force feedback may not be supported depending on controller used.
- Tizen TVs will support only XInput mode for the compatible controllers.
- Xbox controllers may require firmware updates.
- Other controllers may or may not work for cloud gaming.
- Controller audio output (3.5mm port) is not available on some devices.
1. Check if the latest software is installed.
2. Update the software and then unplug the TV’s power cord and plug it back in or long-press the power button for at least 3 seconds.
1. Check the network status of TV.
(Home > Menu > Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test)
2. If the network status is OK, contact the network service provider to check the internet speed. For recommended network speed, contact the game service provider.
3. If symptom persists, this may indicate a problem with game server. Contact the game service provider.
Note:
- If you are having trouble with your Samsung Smart TV or Monitor, you should always check to see if there are any software updates available as these may contain a fix for your problem.
- Device screenshots and menus may vary depending on the device model and software version.
If you would like to adjust your Game Mode Settings instead, head to Game Mode Settings on your Samsung TV. To learn about the Game Bar on your compatible TV instead, head to Using the Game Bar on your Samsung TV.
For further assistance, please contact our Chat Support or technical experts on 1300 362 603. To find your Samsung product's User Manual, head to Manuals & Downloads.
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