How to Reset your Samsung TV
When you perform a Factory Reset, all settings will revert to factory default. These settings include picture and sound settings, channel menu settings (including memorised channels), clock and timer settings and other settings that you may have changed. You may also lose any changes to calibration settings if the calibration was not done through the service menu. Factory Reset however, will not affect your Network Settings. Network Settings can only be changed manually.
If you simply want to reset one of the settings on your TV (i.e. picture or sound), please refer to your User Manual for steps on how to reset the individual settings on your TV.
Please Note: The information on this page is for Australian products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
Steps by Model Year
Note: Steps and layout may differ depending on the model and software version of your TV.
Settings and then All Settings
Home button on your remote control and then select Menu
Settings and then All Settings
button on your remote control and then select 
Settings
General and select Reset. A pop-up will appear asking you to enter your PIN. Once you have entered your PIN, select Yes and your TV will then reset
For previous models:
- 2017 - 2019 Model TVs: Settings > General > Reset
- 2016 Model TVs: Settings > Support > Self Diagnosis > Reset
- 2015 Model TVs: MENU/123 > Menu > Support > Self Diagnosis > Reset
- 2013 - 2014 Model TVs: Support > Self Diagnosis > Reset
For further assistance, please contact our Chat Support or technical experts on 1300 362 603. To find your Samsung product's User Manual, head to Manuals & Downloads.
This product should be mounted to a wall or other suitable surface to avoid serious injury. Find out more here.
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