Galaxy A31

How to use What is an OTG (On The Go) Adapter?

FAQ for Samsung Mobile Device. Find more about 'What is an OTG (On The Go) Adapter?' with Samsung Support.

How to use How do I enable Forward Calling on my Samsung Phone?

FAQ for Samsung Mobile Device. Find more about How do I enable Forward Calling on my Samsung Phone? with Samsung Support.

Setting Using Call & Text On Other Devices

FAQ for Samsung Mobile Devices. Find more about 'Using Call & Text On Other Devices' with Samsung Australia Support.

Camera How do I restore from the Recycling Bin?

FAQ for Samsung Mobile. Find more about 'How do I restore from the Recycling Bin?' with Samsung Support.

How to use How do I Speed Dial on a Samsung Phone?

FAQ for Samsung Mobile. Find more about 'How do I Speed Dial on a Samsung Phone?' with Samsung Support.

Setting How do I enable the Grid lines setting on my Samsung Phone?

FAQ for Samsung Mobile. Find more about 'How do I enable the Grid lines setting on my Samsung Phone?' with Samsung Support.

Network & WiFi Changing the Network Mode on my Samsung Phone

FAQ for Samsung Mobile Device. Find more about 'Changing the Network Mode on my Samsung Phone' with Samsung Support.

How to use Using Samsung DeX Wirelessly

FAQ for Samsung Mobile Devices. Find more about 'Using Samsung DeX Wirelessly' with Samsung Australia Support.

How to use Hiding Apps on my Samsung Phone

FAQ for Samsung Mobile Device. Find more about 'Hiding Apps on my Samsung Phone' with Samsung Australia Support.

How to use Downloading Smart Switch on my PC

FAQ for Samsung Mobile Device. Find more about Downloading Smart Switch on my PC' with Samsung Support.

How to use Using One Handed Mode on my Samsung Phone

FAQ for Samsung Mobile Device. Find more about 'Using One Handed Mode on my Samsung Phone' with Samsung Support.

How to use How do I Answer or Decline Calls on my Samsung Phone?

FAQ for Samsung Mobile Device. Find more about 'How do I Answer or Decline Calls on my Samsung Phone?' with Samsung Support.

How to use Enable Motion Photos on my Samsung Phone

FAQ for Samsung Mobile Device. Find more about 'Enable Motion Photos on my Samsung Phone' with Samsung Support.

How to use How do I Take Selfies using Show Palm on my Samsung Phone?

FAQ for Samsung Mobile. Find more about 'How do I Take Selfies using Show Palm on my Samsung Phone?' with Samsung Support.

How to use Moving Audio Files into the Notification Folder on my Samsung Phone

FAQ for Samsung Mobile Device. Find more about 'Moving Audio Files into the Notification Folder on my Samsung Phone' with Samsung Support.

Message Stop Sharing Photos via Link Sharing on my Samsung Phone

FAQ for Samsung Mobile Device. Find more about 'Stop Sharing Photos via Link Sharing on my Samsung Phone' with Samsung Support.

Application Syncing my Reminders with Microsoft on my Samsung Phone

FAQ for Samsung Mobile. Find more about 'Syncing my Reminders with Microsoft on my Samsung Phone' with Samsung Support.

Call & Contacts Sending Quick Decline Messages on my Samsung Phone

FAQ for Samsung Mobile Device. Find more about 'Sending Quick Decline Messages on my Samsung Phone' with Samsung Support.

Setting Capturing Black and White Photos on my Samsung Phone

FAQ for Samsung Mobile Device. Find more about Capturing Black and White Photos on my Samsung Phone with Samsung Support.

How to use Customise Call Background on my Galaxy Phone

FAQ for Samsung Mobile Device. Find more about 'Customise Call Background on my Galaxy Phone' with Samsung Support.

How to use Enable Double Tap to Turn off on my Galaxy Device

FAQ for Samsung Mobile Devices. Find more about Enable Double Tap to Turn off on my Samsung Galaxy One UI 3.0 with Samsung Australia Support.

How to use Using Object Eraser on my Galaxy Phone

FAQ for Samsung Mobile Device. Find more about 'Using Object Eraser on my Galaxy Phone' with Samsung Australia Support.

How to use Capturing High Resolution Photos on my Samsung Phone

FAQ for Samsung Mobile Device. Find more about 'Capturing High Resolution Photos on my Samsung Phone' with Samsung Support.

Setting Enable Mobile Data on a Samsung Device

FAQ for Samsung Mobile Devices. Find more about 'Enable Mobile data on a Samsung Device' with Samsung Australia Support.

How to use How do I remove an existing Google Account on my Samsung device?

FAQ for Samsung Mobile Devices. Find more about 'How do I remove an existing Google Account on my Samsung device?' with Samsung Australia Support.

How to use Using Safe Mode on a Samsung Phone

FAQ for Samsung Mobile Devices. Find more about 'Using Safe Mode on a Samsung Phone' with Samsung Australia Support.

Setting Adjusting Screen Timeout on my Samsung Phone

FAQ for Samsung Mobile Device. Find more about 'Adjusting Screen Timeout on my Samsung Phone' with Samsung Support.

Galaxy Apps Creating New Folders in the My Files app

FAQ for Samsung Mobile Devices. Find more about 'Creating New Folders in the My Files app' with Samsung Australia Support.

How to use Capturing Frames on my Samsung Device

FAQ for Samsung Mobile Devices. Find more about 'Capturing Frames on my Samsung Device' with Samsung Australia Support.

How to use Using Easy Mode on my Samsung Phone

FAQ for Samsung Mobile. Find more about 'Using Easy Mode on my Samsung Phone' with Samsung Support.

Galaxy Apps Using Samsung Members

FAQ for Samsung Mobile. Find more about 'Using Samsung Members' with Samsung Support.

How to use Useful audio settings on the Galaxy phone including Separate app sound

FAQ for Samsung Mobile. Find more about 'Useful audio settings on the Galaxy phone including Separate app sound' with Samsung Support.

How to use Customise Samsung Keyboard Background

FAQ for Samsung Mobile. Find more about 'Customise Samsung Keyboard Background' with Samsung Support.

How to use Using Quick Measure on my Samsung Phone

FAQ for Samsung Mobile Device. Find more about 'Using Quick Measure on my Samsung Phone' with Samsung Australia Support.

How to use Transferring Phone Data via Smart Switch

FAQ for Samsung Mobile Device. Find more about 'Transferring Phone Data via Smart Switch' with Samsung Australia Support.

How to use Adding a Second Language to my Samsung Keyboard

FAQ for Samsung Mobile Device. Find more about 'Adding a Second Language to my Samsung Keyboard' with Samsung Australia Support.

How to use Setup Secure Folder on my Galaxy device

FAQ for Samsung Mobile Device. Find more about 'Setup Secure Folder on my Galaxy device' with Samsung Australia Support.

How to use Download Media Files from a USB to my Galaxy Phone

FAQ for Samsung Mobile Device. Find more about 'Download Media Files from a USB to my Galaxy Phone' with Samsung Australia Support.

How to use Remove Duplicate Apps from my Home Screen on my Galaxy Device

FAQ for Samsung Mobile Device. Find more about 'Remove Duplicate Apps from my Home Screen on my Galaxy Device with Samsung Support.

How to use Download Different Font on my Samsung Phone

FAQ for Samsung Mobile Device. Find more about 'Download Different Font on my Samsung Phone' with Samsung Australia Support.

How to use How to find phones model number, serial number or IMEI number

FAQ for Samsung Mobile. Find more about How to find phones model number, serial number or IMEI number with Samsung Support.

How to use Transferring Phone Data Wirelessly via Smart Switch

FAQ for Samsung Mobile Device. Find more about 'Transferring Phone Data Wirelessly via Smart Switch' with Samsung Australia Support.

How to use Answering Calls with One Tap on my Samsung Phone

FAQ for Samsung Mobile Device. Find more about 'Answering Calls with One Tap on my Samsung Phone' with Samsung Support.

How to use Change WhatsApp Ringtone on my Samsung Phone

FAQ for Samsung Mobile Device. Find more about 'Change WhatsApp Ringtone on my Samsung Phone' with Samsung Australia Support.

How to use Green Camera & Microphone Icon appearing on my Galaxy Phone

FAQ for Samsung Mobile Device. Find more about 'Green Camera & Microphone Icon appearing on my Galaxy Phone' with Samsung Australia Support.

How to use Change Screen Lock Type on my Galaxy Device

FAQ for Samsung Mobile Device. Find more about 'Change Screen Lock Type on my Galaxy Device' with Samsung Support.

How to use Transferring Photos & Videos to Secure Folder on my Galaxy Device

FAQ for Samsung Mobile Device. Find more about 'Transferring Photos & Videos to Secure Folder on my Galaxy Device' with Samsung Support.

Setting Which Galaxy Phones Support an eSIM?

FAQ for Samsung Mobile Device. Find more about 'Which Galaxy Phones Support an eSIM?' with Samsung Support.

How to use How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch

FAQ for Mobile Devices. Find more about How to transfer data from an iPhone or iPad to a new Galaxy deice with Smart Switch.

How to use How do I Hide my Caller ID?

FAQ for Samsung Mobile Device. Find more about 'How do I Hide my Caller ID?' with Samsung Support.

How to use How do I turn off my Galaxy Phone?

FAQ for Samsung Mobile Device. Find more about 'How do I turn off my Galaxy Phone?' with Samsung Support.

How to use Forgot my Samsung Wallet PIN

FAQ for Samsung Mobile Device. Find more about 'Forgot my Samsung Wallet PIN' with Samsung Support.

How to use Adding Widgets to the Lock Screen on my Galaxy Device

FAQ for Samsung Mobile Device. Find more about 'Adding Widgets to the Lock Screen on my Galaxy Device' with Samsung Support.

Galaxy Apps Use the Samsung Find app to share your location with your friends, child, family, and other contacts

Learn how to use the Samsung Find app to share your location with friends, family, and other contacts.

How to use How to use the Phone diagnostics feature on your Samsung Galaxy device

Easily diagnose and manage your Samsung Galaxy device with the Samsung Members app, featuring tools for checking battery status, USB connections, and more, with expert support and troubleshooting tips.

How to use Using Quick Share on my Galaxy Device

FAQ for Samsung Mobile. Find more about 'Using Quick Share on my Galaxy Device' with Samsung Support.

Network & WiFi How do I enable Wi-Fi Calling on my Samsung phone?

FAQ for Samsung Mobile Devices. Find more about 'How do I enable Wi-Fi Calling on my Samsung phone?' with Samsung Australia Support.

How to use Using One Hand Operation+ on my Samsung Phone

FAQ for Samsung Mobile. Find more about 'Using One Hand Operation + on my Samsung Phone' with Samsung Support.

Hardware Customising the Side Key on my Samsung Phone

FAQ for Samsung Mobile Device. Find more about 'Customising the Side Key on my Samsung Phone' with Samsung Support.

How to use Using App Pair on a Samsung Phone

FAQ for Samsung Mobile Device. Find more about 'Using App Pair on a Samsung Phone' with Samsung Support.

How to use Raising an Error Report via the Galaxy Wearable App

FAQ for Samsung Mobile Devices. Find more about 'Raising an Error Report via the Galaxy Wearable App' with Samsung Australia Support.

Galaxy Apps Using Game Launcher on your Samsung Device

FAQ for Samsung Mobile Device. Find more about 'Using Game Launcher on your Samsung Device' with Samsung Support.

How to use Raising an Error Report via Samsung Members app

FAQ for Samsung Mobile. Find more about 'Raising an Error Report via Samsung Members app' with Samsung Support.

How to use Activate Snore Detection on my Galaxy Watch7 & Watch Ultra

FAQ for Samsung Mobile Device. Find more about 'Activate Snore Detection on my Galaxy Watch7 & Watch Ultra' with Samsung Australia Support.

Power How to set up fast charging on your Galaxy device

Learn how to enable Fast charging on your Galaxy device and speed up the charging process.

Network & WiFi What to do when calls disconnect or there’s no network signal on your Galaxy device

FAQ for Samsung Mobile. Find more about what to do when calls disconnect or there’s no network signal on your Galaxy device with Samsung Support.

How to use How to use the S22 Ultra S Pen and check its compatibility

FAQ for Mobile Devices. Find more about How to use the S22 S Pen and check its compatibility with Samsung Support.

How to use How to make the most of Single Take with the Galaxy S22 AI Camera

FAQ for Mobile Devices. Find more about How to make the most of Single Take with the Galaxy S22 AI Camera with Samsung Support.

How to use Know what the green dot at the top of your screen means

FAQ for Mobile Devices. Find out Know what the green dot at the top of your screen means with Samsung Support.

How to use Factory Data Resetting my Samsung Devices

FAQ for Samsung Mobile Device. Find more about 'Factory Data Resetting my Samsung Devices' with Samsung Support.

Samsung Pay How can I make a payment with my Galaxy Watch?

FAQ for Mobile Devices. Find more about How can I make a payment with my Galaxy Watch with Samsung Support.

How to use What is Power saving mode on my Galaxy phone?

FAQ for Mobile Devices. Find more about What is Power saving mode on my Galaxy phone with Samsung Support.

How to use Activate Maintenance Mode on my Galaxy One UI 5

FAQ for Samsung Mobile Device. Find more about 'Activate Maintenance Mode on my Galaxy One UI 5' with Samsung Support.

How to use How do I Customise an Individual Contact's Ringtone?

FAQ for Samsung Mobile Device. Find more about 'How do I Customise an Individual Contact's Ringtone?' with Samsung Support.

How to use How to use Samsung Video editor

FAQ for Mobile Devices. Find more about How to use Samsung Video editor with Samsung Support. 

How to use How to use the Circle to Search feature on Galaxy devices

Discover the new Circle to Search feature on the recently released S24.

How to use How to use Live translate for phone calls with Galaxy AI

Use this guide to enable Live translate on your S24, and then use the feature during phone calls.

How to use An overview of the enhancement (Writing Assist) when sending or receiving messages on Galaxy devices

Learn to use Live Translate, Writing composer, and Suggested replies on your Galaxy Devices while sending text messages.

How to use How to set up and use the Browsing assist features with Galaxy AI

Use this guide to learn how to set up and use different AI features in Browsing assist on the S24.

Call & Contacts eSIM Contact saving function support discontinued

Learn how the discontinuation of the eSIM Contact saving function will affect where you store your contacts’ information.

Galaxy Apps Features of the Samsung Find app

Discover the various features of the Samsung Find app.

How to use How to set Generative wallpaper on Galaxy devices

Learn how to use generative wallpaper on the Galaxy S24.

Multimedia How to use Quick Share to share a file between phones

Learn how to use the Quick Share feature on your Galaxy S24.

Camera Enhanced zoom and Nightography on Galaxy devices

Discover the latest improvements in the enhanced zoom and nightography features included on the S24.

Camera Auto Zoom feature on the Samsung Galaxy Z Flip6

Learn how to use the Auto Zoom feature on the Samsung Galaxy Z Flip6.

How to use User guide for the Samsung Galaxy Z Flip6 Flipsuit Case

Learn how to use the Samsung Galaxy Z Flip6 Flipsuit Case.

Galaxy Apps View your step count in Samsung Health

Learn to use Galaxy devices to track your step count in the Samsung Health app.

Software Upgrade How to update your Samsung Galaxy phone or tablet

Learn how to keep your Galaxy phone or tablet up-to-date.

Setting About the updated Edge Panel and accessing the Smart select feature

Discover how the redesigned Edge Panel has made accessing the Smart select feature more convenient.

Audio Sounds, vibrations, and notifications on your Samsung Galaxy devices

Personalise sounds, vibrations, and notification settings on your Samsung Galaxy devices to enhance your user experience.

Battery How to set the display of charging information on your Samsung Galaxy device

Learn how to customise the display of charging notifications.

How to use How to locate the digital User guide on your device

Learn how to locate your Galaxy device’s digital user manual on your device.

Audio Solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications

Learn some troubleshooting solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications.

How to use How to pair a Galaxy Watch with your Samsung Galaxy device

Learn how to connect your Galaxy Watch to your Samsung Galaxy device with this step-by-step guide.

How to use How to fix the “No SIM Card Detected” error on Samsung Galaxy devices

Learn how to fix the 'No SIM Card Detected' error on your Galaxy phone with this guide to resolve SIM card issues.

How to use What to do if your Samsung Galaxy device is not responding to S Pen Air actions

Learn how to troubleshoot your Galaxy device if S Pen air actions are not responding.

Audio Troubleshooting speaker and sound issues on a Samsung Galaxy device

Learn how to troubleshoot and fix speaker and sound issues on your Samsung Galaxy device.

How to use How to use the Galaxy Avatar feature on your Samsung Galaxy S25

Learn how to use the Galaxy Avatar feature on your Samsung Galaxy device to create and personalise your digital avatar.

Lock Brief widgets on your Samsung Galaxy S25 Lock screen

Learn how to customise the Brief widgets on your Samsung Galaxy Lock screen.

How to use Changes to the Home screen on the Samsung Galaxy S25

Explore the Samsung Galaxy S25 with improved Home Screen layouts, landscape mode, widget labels, enlarged folders, and enhanced customisation for Galaxy devices.

How to use Guide to Apps screen changes on the Samsung Galaxy S25

Discover the Apps screen changes on the Samsung Galaxy S25, including improved search bar placement, vertical scrolling for alphabetical sorting, and enhanced one-handed usability.

Hardware Front Screen Replacement Pricing List

FAQ for Samsung Mobile. Find more about 'Front Screen Replacement Pricing List' with Samsung Support.

Galaxy Apps Getting Creative with the Gallery app on my Samsung Phone

We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.

Application Activate Auto-Update Apps on the Galaxy Store

We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.

Common Topics

Galaxy A31

Solutions & Tips

Filter

Manuals & Downloads

Filter

Language Click to Expand

OS Click to Expand

ADDITIONAL INFORMATION

Warranty Information

Find a Service Centre

News & Alerts

Contact Info

Online

Call

Face to face Support

Samsung Online Store

Join Members Community

Warranty Information