We're here for you
Welcome to Samsung Support
Product Support
Get help, find answers, download drivers, manuals and more.
How to find model code
Select your product from the menu below to learn how to find your Model Number.
- Type
- Subtype
- Category
Topics
Find additional information
Warranty Information
![Warranty Information]()
![Warranty Information]()
Read the Terms & Conditions of your Samsung Warranty and Australian Consumer Law.
Australian Consumer Rights
![Australian Consumer Rights]()
![Australian Consumer Rights]()
Information on Consumer's Rights to remedies under the Australian Consumer Law for faulty products.
Samsung Top Loader Washing Machine Safety Recall
![Samsung Top Loader Washing Machine Safety Recall]()
![Samsung Top Loader Washing Machine Safety Recall]()
Important notice regarding the Safety Recall of Samsung Washing Machine
Smart Switch Guide
![Smart Switch Guide]()
![Smart Switch Guide]()
Want to transfer your contacts, photos, messages, and more over from your old device? Using Samsung Smart Switch, it has never been easier or more convenient.
Screen Replacements for Galaxy Smartphones
![Screen Replacements for Galaxy Smartphones]()
![Screen Replacements for Galaxy Smartphones]()
Samsung Electronics Australia has recommended retail pricing for screen replacements on certain Galaxy smartphones.
Galaxy Battery
![Galaxy Battery]()
![Galaxy Battery]()
Check out how you can take better care of your battery through proper use and charge.
SmartThings FAQ
![SmartThings FAQ]()
![SmartThings FAQ]()
Get started with SmartThings App that lets you easily control, monitor and automate your home from the comfort of anywhere.
News & Alerts
![News & Alerts]()
![News & Alerts]()
Current and comprehensive updates relating to Samsung Support Releases, Events and More.
Keep your Samsung Account secure
![Keep your Samsung Account secure]()
![Keep your Samsung Account secure]()
Set up two-step verification. Protect your account by requiring your password and another verification method to sign in.
Samsung Members Community
![Samsung Members Community]()
![Samsung Members Community]()
Discover a more interactive way to get the most out of your Samsung product through community discussion boards and forums.
Mobile Phone Screen Repair
![]()
![]()
Samsung are introducing a new repair technique which allows our authorised technicians to repair the LCD display screen on a Mobile phone rather than replacing the entire LCD display.
How to
Interactive TV Simulator
Learn more about your TV and take advantage of all the latest functions using our Smart Interactive Simulator.
Samsung Online Store
![online store]()
![online store]()
Shop online for the latest Samsung smartphones, tablets, wearables and accessories.
Join Members Community
![samsung members]()
![samsung members]()
Run device diagnostics, chat with Samsung Customer care or other Samsung fans, access to FAQs as well as tips & tricks without sending your device away
Warranty Information
![Warranty Information]()
![Warranty Information]()
Read the Terms & Conditions of your Samsung Warranty and Australian Consumer Law.
Apps & Services Customer Support
Samsung Pay : 1300 362 603
Samsung Rewards : 1300 362 603
Find My Mobile : 1800 216 454
Galaxy Store : 1800 216 454
Galaxy Themes : 1800 216 454
Samsung Account : 1800 216 454
Samsung Rewards : 1300 362 603
Find My Mobile : 1800 216 454
Galaxy Store : 1800 216 454
Galaxy Themes : 1800 216 454
Samsung Account : 1800 216 454