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Samsung Support Samsung Support

Product Support

Get help, find answers, download drivers, manuals and more.

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      Warranty Information
      Warranty Information Warranty Information

      Read the Terms & Conditions of your Samsung Warranty and Australian Consumer Law.
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      Australian Consumer Rights
      Australian Consumer Rights Australian Consumer Rights

      Information on Consumer's Rights to remedies under the Australian Consumer Law for faulty products.
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      Samsung Top Loader Washing Machine Safety Recall
      Samsung Top Loader Washing Machine Safety Recall Samsung Top Loader Washing Machine Safety Recall

      Important notice regarding the Safety Recall of Samsung Washing Machine
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      Mobile Phone Screen Repair

      Samsung are introducing a new repair technique which allows our authorised technicians to repair the LCD display screen on a Mobile phone rather than replacing the entire LCD display.
      Find out more

      Samsung Members Community
      Samsung Members Community Samsung Members Community

      Discover a more interactive way to get the most out of your Samsung product through community discussion boards and forums.
      Community Samsung Members App

      News & Alerts
      News & Alerts News & Alerts

      Current and comprehensive updates relating to Samsung Support Releases, Events and More.
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      Smart Switch Guide
      Smart Switch Guide Smart Switch Guide

      Want to transfer your contacts, photos, messages, and more over from your old device? Using Samsung Smart Switch, it has never been easier or more convenient.
      Learn now

      Galaxy Battery
      Galaxy Battery Galaxy Battery

      Check out how you can take better care of your battery through proper use and charge.
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      SmartThings FAQ
      SmartThings FAQ SmartThings FAQ

      Get started with SmartThings App that lets you easily control, monitor and automate your home from the comfort of anywhere.
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      Keep your Samsung Account secure
      Keep your Samsung Account secure Keep your Samsung Account secure

      Set up two-step verification. Protect your account by requiring your password and another verification method to sign in.
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      Galaxy S25 Edge

      Get in touch with our team today for access to exclusive bonus offers on our newest Galaxy S25 Edge pre-order.
      Click here
      Galaxy S25 Edge Promotion Banner Galaxy S25 Edge Promotion Banner

      How to

      Useful Tips for Galaxy Useful Tips for Galaxy
      Learn more
      How to Videos How to Videos
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      Galaxy AI Galaxy AI
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      Tips to use Smart TV Tips to use Smart TV
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      Useful guide for Home Appliances Useful guide for Home Appliances
      Useful guide for Home Appliances Useful guide for Home Appliances
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      Manuals & Downloads Manuals & Downloads
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      Interactive TV Simulator

      Learn more about your TV and take advantage of all the latest functions using our Smart Interactive Simulator.
      Open Simulator
      Interactive TV Simulator Interactive TV Simulator

      Contact Info

      Contact us

      For support buying a product, help with an order or technical product support
      Chat Support Help & Contact Us

      Join Members Community

      Run device diagnostics, chat with Samsung Customer care or other Samsung fans, access to FAQs as well as tips & tricks without sending your device away
      Ask the Community Using Samsung Members

      Troubleshoot and book a repair

      Support for your mobile devices, home appliances, TV and computing products
      Request a Repair