How To Use The BESPOKE Jet™ Stick

Last Update date : Jun 17. 2024

Information Icon Please Note: The information on this page is for Australian products only. Models, sequences, error codes or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

With the BESPOKE Jet™ Stick Vacuum, cleaning is made convenient yet still powerful. With powerful cleaning performance designed to effectively capture dust from multiple surfaces, a multi-layered filtration system to ensure hygienic cleaning1, and an integrated Clean Station™ to easily empty the bin without dust escaping or dirtying yourself2.

Continue reading below to learn more about the BESPOKE Jet™ Stick Vacuum and its features.

1Results may vary depending on actual usage.

2Results may vary depending on individual use. Dust and hair stuck inside the grille may not be removed with a single cycle.

Jet Stick Charging Stand

Installing the Clean Station™

Assembling the charging stand.
1 Run the power cord of the Clean Station™ along the round groove at the bottom.
-Make sure the power cord is correctly placed so that the Clean Station™ stands without tilting.
2 Before plugging in the Clean Station™, arrange the power cord neatly.
3 When plugging in the Clean Station™, the START/STOP button turns blue for 5 seconds and goes off.

Using the Clean Station™

Assembling the charging stand.
  • After inserting the vacuum cleaner into the Clean Station™, press the START/STOP button to empty the dustbin.
    • Press the START/STOP button again to stop its operation.
  • Close the bottom cover of the dustbin before using the vacuum cleaner as the bottom cover is open after emptying the dustbin at the Clean Station™.

Note:

  • Results may vary depending on individual use. Dust and hair stuck inside the grille may not be removed with a single cycle.

Charging the Battery

  • When the battery level indicator turns red or the 'Low battery' message appears on the display, charge the battery.
  • You cannot use the vacuum cleaner while charging.
  • Make sure the back of the battery is correctly placed onto the vacuum charging part.
  • Check that the battery level indicator is displayed while charging.
  • When charging starts, the battery level indicator turns on (red, orange, or yellow depending on charging progress), it rises gradually, and changes to green when the charging is complete.

Inserting the Battery

Assembling the charging stand.

Push the battery to the end until you hear it click.

Ejecting the Battery

Assembling the charging stand.

Caution:

  • Before ejecting the battery, the vacuum cleaner must be turned off. *The vacuum cleaner may malfunction if you eject the battery forcibly from the operating vacuum cleaner.
  • Be careful not to drop the battery. If you do, you can injure yourself or damage the battery.

Press the battery release button at the rear of the handle to eject the battery.

Changing the Additional Battery

Assembling the charging stand.

Charge the additional battery at the additional battery charging slot at the bottom of the Accessory Cradle.

  • Push the battery in firmly.

Note:

Using the Buttons and Display

Assembling the charging stand.
1 Display
- Displays the current mode ('MIN, MID, MAX, JET, or WET') or the alert message.
2 Power
- Press this button to turn on or off the vacuum cleaner.
- When you turn on the power, the vacuum cleaner starts in the 'MID' mode.
- If you assemble the Spray Spinning Sweeper, the vacuum cleaner starts in the 'WET' mode.
3 Suction power control (+/-)
- You can change the suction power mode ('MIN, MID, MAX or JET').
- In the 'WET' mode, press the + button to spray water once or press and hold the + button to spray water for up to 2 seconds.
- Press and hold the + button for 3 seconds to enter or exit the language setting. Press the + or - button to select a language.
- While the vacuum cleaner is on the Clean Station™, press and hold the + button for 5 seconds to enable or disable the Energy Saving mode.

*For further information on how to use the BESPOKE Jet™ Stick display, visit Using the BESPOKE Jet™ Stick LED Panel.

Note:

  • Displays and functions may vary depending on the  product model. To check the functions of your Samsung Jet™ Stick please refer to the User Manual specific to your model.
  • BESPOKE Jet™ Spray Spinning Sweeper sold separately. 
  • Only the + button works when the vacuum cleaner is on the 'WET' mode.
  • You cannot enter the language settings when the vacuum cleaner is in the 'WET' mode.
  • The Energy Saving mode is automatically disabled if you use the vacuum cleaner.
  • The brush may cling to the floor or does not turn properly depending on the floor material (a carpet, a mat, bedding, etc.). If such a problem occurs, change the suction power mode to 'MIN' or 'MID'.

Alert Messages

Message

Explanation

Low battery

Displays when battery is low.

Object stuck in brush/tool

Error displays when something is caught in the brush or tool.

Filter not inserted

Error displays when the Micro Filter is missing.

Clogged

Error displays when the vacuum cleaner is clogged.

Check brush, tool, or filter

Alerts the user to check the brush, tool, or filter in order to solve the clogging error.

Clean Micro filter

Alerts and recommends the user to regularly check and wash the Micro Filter. (Refer to Cleaning the BESPOKE Jet™ Stick Filters and Integrated Clean Station™)

Energy Saving on

Displays when the Energy Saving mode is on.

Energy Saving off

Displays when the Energy Saving mode is off.

For further assistance, please contact our Chat Support or technical experts on 1300 362 603. To find your Samsung product's User Manual, head to Manuals & Downloads.

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