Connect SmartThings to a Samsung Air Conditioner

Last Update date : Mar 12. 2025

Information Icon Please Note: The information on this page is for Australian products only. Models, sequences, error codes or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

The SmartThings* App conveniently controls and manages smart home appliances and Internet of Things (IoT) devices with a smartphone. From the outside, you can monitor and control the status of various devices, such as smart devices, home appliances, TVs, speakers, etc. It is a next-generation platform service that will unify Samsung's products as an open source platform that can connect not only our products but also other IoTs.

For information on how to use SmartThings with your air conditioner, click here.

NOTE: The SmartThings App is available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. Data fees may apply.

*SmartThings is compatible with the following air conditioner models:

AR09BXEABWKNSA, AR09BXEABWKNSA, AR09BXFCNWKNSA, AR09BXFCNWKNSA, AR09KSWSAWKNSA, AR09TXEABWKNSA, AR12BXEABWKNSA, AR12BXEABWKNSA, AR12BXFCNWKNSA, AR12BXFCNWKNSA, AR12TXEABWKNSA, AR18BXEABWKNSA, AR18BXEABWKNSA, AR18BXFCNWKNSA, AR18BXFCNWKNSA, AR18TXEABWKNSA, AR24BXEABWKNSA, AR24BXEABWKNSA, AR24BXFCNWKNSA, AR24BXFCNWKNSA, AR24TXEABWKNSA, AR30BXEABWKNSA, AR30BXEABWKNSA, AR30BXFCNWKNSA

Connection Requirements

Before connecting your smartphone with your air conditioner, ensure that the following requirements are met:

Android

iOS (iPhone)

OS

Android 6.0 or more

iOS 10.0 or more

Device Type

Smartphone, Tablet

iPhone 6 or more, iPad

RAM Size

2GB or more

2GB or more

Support Resolution

1280 x 720 (HD)

1920 x 1080 (HD)

2560 x 1440 (HD)

1334 x 750

1920 x 1080

App Preload Criteria

RAM 2GB or more

Bluetooth profile 4.0 or higher

Terminal capable of Wi-Fi mirroring

RAM 2GB or more

Bluetooth profile 4.0 or higher

Terminal capable of Wi-Fi mirroring

Please ensure that your smartphone is connected to WiFi , and that the SmartThings App is installed. A Samsung Account is required to use the SmartThings app.

Note: 

  • All functions, settings and step descriptions related to the SmartThings App differ depending on the software version, smartphone model, OS version and manufacturer.
  • When using mobile data, costs may be incurred depending on downloads and wireless communication between devices.
  • Available technologies and functions may vary depending on the country, service provider, network environment, or product.

Setting Up and Connecting to a Wi-Fi Access Point

Prior to using the SmartThings app, you will need to connect the product to the network by setting up the Wi-Fi access point (AP).

To do this, Press the ‘AP’ button on your Wi-Fi kit for 10 seconds with the Wi-Fi function turned off. All LED indicators will light when all of the Wi-Fi kit features are activated.

You can also connect the product to a Wi-Fi network on your smartphone by turning on Wi-Fi at

“Settings > Wi-Fi", and then select the access point to connect to.

Connecting SmartThings to your Air Conditioner

1. Launch the SmartThings App and tap the '+' (plus) button on the top right corner of the home screen.

2. Select 'Add device'.

3. Under 'Samsung devices', tap 'Add'.

4. Select 'Air conditioner'.

5. If your air conditioner has a SmartThings QR code, use the camera to scan it. Otherwise, tap ‘Add device’.

6. Once detected, tap on your air conditioner.

7. A pop-up can appear ensuring you are in close distance to your device. If there is an issue with connecting, turn the device off, then on, and try again.

8. Your device will start connecting to your phone when this pop-up appears.

9. Connection will begin.
Note: Ensure your air conditioner is turned on.

10. Your device will connect to available Wi-Fi network.

11. . Allow your device to register to SmartThings.

12. Your air conditioner has been successfully connected to SmartThings. You can now edit the name of your air conditioner and choose whether you would like to favourite the device. After desired settings have been set, tap 'Done'.

Note: Settings may vary by phone and software version. Images and descriptions suport Android OS.

For further assistance, please contact our Chat Support team or technical experts on 1300 362 603. To find your Samsung product's User Manual, head to Manuals & Downloads.

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