Cleaning the Brush of your Jet™ Stick
Please Note: This guide is designed for Australian models only. If you have an international product and require further support, please click here to get in touch with your Samsung subsidiary.
When using your Jet™ Stick, there ares time when foreign matter can get stuck in the brush.
See the video below for how you can detach the brush, and then follow the steps for more details on how to safely remove foreign matter from the brush of your Jet™ Stick.
*For a guide on cleaning BESPOKE Jet™ brushes, please click here.
Note:
- If you have foreign matter clogged in the wheels of your Jet™ Stick, you will need to contact an authorised service centre for further support.
- If you notice the display of your Jet™ Stick lighting up and are unsure what the icons mean, please refer to our Checking your Jet™ Stick Display page for more information.
- For instructions on how to clean the dustbin and filters of your Jet™ Stick, please click here.
Cleaning the Soft Action Brush
When foreign matter remains on a Soft Action brush, remove with wet tissue or dry cloth.
Note:
- Do not clean the spinning brush and suction part with water.
- Do not use the Soft Action brush to remove moisture, such as liquid and pet waste.
- When cleaning the brush, be careful not to catch your fingers in the fold of the brush.
Step 1. Press the button, as seen in the image below, to eject (Step 2.) the Soft Action Brush.
Step 3. Take the brush out completely and carefully wipe away any remains with your wet tissue or dry cloth.
Step 4. Push the brush back into the vacuum.
Cleaning the Turbo Action Brush
When a spinning brush is disassembled, the Turbo Action Brush's EZ Clean function automatically removes most tangled foreign matter or hair. If there is still foreign matter, use scissors to remove it. Please be careful NOT to cut the spinning brush.
Step 1. Press the button, as seen in the image below, to eject (Step 2.) the Turbo Action Brush.
Step 3. Take the brush out completely and if you find that foreign matter is tangled or stuck, carefully cut away the remains with scissors.
Step 4. Push the brush back into the vacuum.
Cleaning the Wet Brush
Note:
- If the spinning brush does not work after cleaning the Soft Action Brush and Wet Brush, the overheating prevention device of the brush motor might be in operation. Wait 30 minutes or more to cool the motor and operate again.
- If a cloth or other foreign matter is vacuumed up and tangled with the spinning brush (drum), the spinning brush will stop working to protect the brush motor.
- After cleaning the brush, turn the power off and then on again.
- If a brush does not work after cleaning, turn the power off and then on again.
- When cleaning the brush, be careful not to catch your fingers in the fold of the brush.
Step 1. Remove the cloth of your wet brush.
Step 2. Clean off any foreign matter with water.
Step 3. Wring out all the water.
Step 4. Place it back onto your Jet™ Stick.
Cleaning the Extension Crevice Tool
Insert a long thin stick and rotate several times to clean the Extension Crevice Tool.
For further assistance, please contact our Chat Support or technical experts on 1300 362 603. To find your Samsung product's User Manual, head to Manuals & Downloads.
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