Using Samsung Pass

Last Update date : Feb 15. 2024

Information Icon Please Note: The information on this page is for Australian products only. Models, sequences, error codes or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

Samsung Pass is a biometric authentication service that enables you to use various functions using simple fingerprint or iris verification.

You may choose between an iris or fingerprint scan. If you want to use biometric data with Samsung Pass, you must register at least one form of biometric data (iris or fingerprint), on the device. Registered biometric data is securely protected using Samsung Knox.

You can add Samsung Pass to a maximum of five mobile devices per Samsung account. By registering Samsung Pass on an additional device, you can sync your existing ID, password, and address to begin using the device immediately.

Please keep in mind that your biometric data and credit card information will not be synced; you will need to save them separately on each device.

Learn more about its features and functions below.

Samsung Pass icon next to the fingerprint scan screen.

Note: Samsung Pass is available on any device that is equipped with biometric sensors. The minimum OS requirement to use Samsung Pass is Android™OS 7.

Step 1. Go to device settings and tap “Biometrics and security”. Step 1. Go to device settings and tap “Biometrics and security”.

Step 1. Go to device settings and tap “Biometrics and security”.

Step 2. Tap the “Samsung Pass” option. Step 2. Tap the “Samsung Pass” option.

Step 2. Tap “Samsung Pass”.

Step 3. Tap the “Continue” option at the bottom of the screen. Step 3. Tap the “Continue” option at the bottom of the screen.

Step 3. Tap “Continue”.

Step 4. Enter your Samsung account password and click “Ok”. Step 4. Enter your Samsung account password and click “Ok”.

Step 4. Enter your Samsung account password and click “Ok”.

Step 5. Read the tips and tap “Continue” at the bottom of the screen. Step 5. Read the tips and tap “Continue” at the bottom of the screen.

Step 5. Read the tips and tap “Continue”.

Step 6. Scan your finger at the bottom of the screen. Step 6. Scan your finger at the bottom of the screen.

Step 6. Scan your finger at the bottom of the screen.

Step 1. Go to the “Samsung Pass” app. Step 1. Go to the “Samsung Pass” app.

Step 1. Launch "Samsung Pass".

Step 2. Tap the more options icon at the top right of the screen. Step 2. Tap the more options icon at the top right of the screen.

Step 2. Tap the more options icon.

Step 3. Select the "Settings" option from the more options menu. Step 3. Select the "Settings" option from the more options menu.

Step 3. Tap “Settings”.

Step 4. Tap the" See all devices using Samsung Pass" option. Step 4. Tap the" See all devices using Samsung Pass" option.

Step 4. Tap “See all devices using Samsung Pass”.

Step 5. Choose the device you want to delete by pressing the more options icon and tap "Remove" to delete the data. Step 5. Choose the device you want to delete by pressing the more options icon and tap "Remove" to delete the data.

Step 5. Select the device you want to delete by pressing the more options icon next to that device and tap “Remove”.

At this time, all data related to biometrics, login and app data will be deleted from the selected devices.

Note: If you agreed to the terms and conditions the Samsung Account data, including synchronised data will not be deleted. This feature is available for Samsung Pass v2.6.

Step 1. Go to the “Samsung Pass” app. Step 1. Go to the “Samsung Pass” app.

Step 1. Launch “Samsung Pass”.

Step 2. Tap the more options icon at the top right of the screen. Step 2. Tap the more options icon at the top right of the screen.

Step 2. Tap the more options icon.

Step 3. Tap the "Settings" option from the more options menu. Step 3. Tap the "Settings" option from the more options menu.

Step 3. Tap “Settings”.

Step 4. Tap the "About Samsung Pass" option. Step 4. Tap the "About Samsung Pass" option.

Step 4. Tap “About Samsung Pass”.

Step 5. Check in this screen if you have installed the latest version of Samsung Pass. Step 5. Check in this screen if you have installed the latest version of Samsung Pass.

Step 5. Check if you have installed the latest version of the app.

Note: If you need to update the version, you can do it from the Galaxy Store.

For further assistance, please contact our Chat Support or technical experts on 1300 362 603. To find your Samsung product's User Manual, head to Manuals & Downloads.

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