Refunding or Cancelling a Secure Wi-Fi Plan
Please Note: The information on this page is for Australian products only. Models, sequences, error codes or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
You can cancel or get a refund on the Secure Wi-Fi protection plan. Policies for termination or refunds vary from country to country, so you must check before purchasing a protection plan.
Getting a Refund
You can get a refund from Secure Wi-Fi by accessing the purchase details:
Step 1. Launch Secure Wi-Fi and tap “Protection plan”.
Step 2. Tap the more option icon and click “Purchase history”.
Step 3. Select the purchase you want to get refunded.
Step 4. Tap "Request refund”.
Cancelling the Protection Plan
To cancel any protection plan you are subscribed to follow the next steps:
For further assistance, please contact our Chat Support or technical experts on 1300 362 603. To find your Samsung product's User Manual, head to Manuals & Downloads.
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