Know if SmartThings data remain after a factory reset on my smartphone
Please Note: The information on this page is for Australian products only. Models, sequences, error codes or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
When you perform a factory data reset on your smartphone, all SmartThings data registered on the device will be reset.
If you sign into SmartThings using your existing Samsung account, a list of registered devices is retrieved from the server. Devices on the list can be used without having to be re-registered.
For further assistance, please contact our Chat Support or technical experts on 1300 362 603. To find your Samsung product's User Manual, head to Manuals & Downloads.
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