Deleting or Withdrawing from the PENUP App

Last Update date : Feb 19. 2024

Information Icon Please Note: The information on this page is for Australian products only. Models, sequences, error codes or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

PENUP is a community where you can create, upload and share info with other users. If you want to stop being part of it, follow the next steps.

PENUP application.

Deleting the PENUP App

Step 1. Tap the “PENUP” app. Step 1. Tap the “PENUP” app.

Step 1. Search for “PENUP” on your device.

Step 2. Click on the “Uninstall” button. Step 2. Click on the “Uninstall” button.

Step 2. In the Details screen, click on the “Uninstall” button.

Step 1. Select “App”. Step 1. Select “App”.

Step 1. Enter the settings screen from your device, then tap “Apps”.

Step 2. Click on More options and then click on the “Special access” option. Step 2. Click on More options and then click on the “Special access” option.

Step 2. Click on More options in the top right corner of the Apps screen, then click on “Special access” option.

Step 3. Click on the Change system settings option and search PENUP. Step 3. Click on the Change system settings option and search PENUP.

Step 3. From the special access screen, click on the “Change system settings” option. Search PENUP from the screen that appears, then disable the app.

Withdrawing your Membership

Note: When you withdraw your membership, all your data will be deleted and will not be recoverable.

Step 1. Tap the More options icon on the top right corner. Step 1. Tap the More options icon on the top right corner.

Step 1. In the app, click on the More options icon in the top right corner.

Step 2. Click “Settings” and select “Remove account”. Step 2. Click “Settings” and select “Remove account”.

Step 2. Click “Settings”, and then tap “Remove Account”.

Downloading Data Before Deleting or Withdrawing

Note: You will be prompted to verify your email address.

Step 1. Tap the More options icon on the top right corner. Step 1. Tap the More options icon on the top right corner.

Step 1. Tap the More options in the top right corner.

Step 2. Click “Settings” and select “Download PENUP personal data”. Step 2. Click “Settings” and select “Download PENUP personal data”.

Step 2. Click “Settings”, then tap “Download PENUP personal data.”

For further assistance, please contact our Chat Support or technical experts on 1300 362 603. To find your Samsung product's User Manual, head to Manuals & Downloads.

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