Television

Don’t miss an episode. Samsung Care® helps keep you switched on, with 24-hour response times and round-the-clock expert assistance for your Samsung TV.

Own a Samsung QLED, The Frame, Serif or The Terrace TV? Samsung Care® Premium provides complimentary remote-control replacements plus free health checks. And when accidents happen, you can find relief with discount on parts.*

*Terms and Conditions apply

*Terms and Conditions apply

QLED TV Benefits

From free remote replacements to free health checks, as a QLED customer you receive both Samsung Care® and Samsung Care® Premium benefits for added peace of mind.

Available on QLED TV purchased after 1st December 2017.*

Premium Benefits

Samsung Care Premium will not be available on purchases from 1st of January 2024.
Purchases made on or before 31st of December 2023 are still eligible for Samsung Care Premium offerings.

#Peace Of Mind

Any purchases on or before 30th of June 2020 will get a 50% discount on parts.

Any purchase after 1st of July 2020 will get a 25% discount on parts.

Standard Benefits

The Frame TV Benefits

From free remote replacements to free health checks, as a Frame customer you receive both Samsung Care® and Samsung Care® Premium benefits for added peace of mind.

Available on The Frame TV purchased after 1st December 2017.*

Premium Benefits

Samsung Care Premium will not be available on purchases from 1st of January 2024.
Purchases made on or before 31st of December 2023 are still eligible for Samsung Care Premium offerings.

#Peace Of Mind

Any purchases on or before 30th of June 2020 will get a 50% discount on parts.

Any purchase after 1st of July 2020 will get a 25% discount on parts.

Standard Benefits

The Serif

From free remote replacements to free health checks, as a Serif customer you receive both Samsung Care® and Samsung Care® Premium benefits for added peace of mind.

Available on The Serif TV purchased after 1st December 2017.*

Premium Benefits

Samsung Care Premium will not be available on purchases from 1st of January 2024.
Purchases made on or before 31st of December 2023 are still eligible for Samsung Care Premium offerings.

#Peace Of Mind

Any purchases on or before 30th of June 2020 will get a 50% discount on parts.

Any purchase after 1st of July 2020 will get a 25% discount on parts.

Standard Benefits

The Terrace

From free remote replacements to free health checks, as a The Terrace customer you receive both Samsung Care® and Samsung Care® Premium benefits for added peace of mind.

Premium Benefits

Samsung Care Premium will not be available on purchases from 1st of January 2024.
Purchases made on or before 31st of December 2023 are still eligible for Samsung Care Premium offerings.

#Peace Of Mind

Any purchases on or before 30th of June 2020 will get a 50% discount on parts.

Any purchase after 1st of July 2020 will get a 25% discount on parts.

Standard Benefits

Other Television Benefits

With home support on demand, 24/7 chat support and extended home repair hours, Samsung Care® helps you and your Television.

Standard Benefits