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FAQs

When do Black Friday TV deals end?

Samsung’s Black Friday Sale ends Monday 2nd December with our Cyber Monday Sale. These deals are for a limited time only, so get in early to avoid missing out on your favourite Samsung products.

Which Samsung TVs are on sale?

Samsung’s most innovative TV models, including The Frame, Neo QLED, QLED, and OLED TVs are marked down, along with many more Samsung favourites.

Does Samsung offer price matching for TVs during the Black Friday Sale?

Yes, Samsung offers price matching for TVs during the Black Friday Sale if the product matches eligible criteria from authorised Australian retailers. For full details, visit the Samsung Price Promise page.

Can I use Samsung Finance or Afterpay with Black Friday TV purchases?

Absolutely! There are several ways to buy now and pay later during this Black Friday Sale. Learn more about Samsung Finance or explore Afterpay for flexible payment options.

Are there Black Friday deals for other Home Entertainment products?

Yes! You can upgrade your whole home entertainment setup with exclusive Black Friday deals on Samsung Soundbars, Monitors, and much more.

Is there a delivery cost for TVs purchased during the Black Friday Sale?

No, standard delivery is free for TV purchases during the Black Friday Sale. However, additional services like installation or old TV disposal may incur extra charges. For more details, visit the Samsung Delivery Costs FAQ.

Can I return or exchange a TV bought during the Black Friday Sale?

Yes, you can return or exchange a TV purchased during the Black Friday Sale, as long as it meets Samsung's return requirements. You must initiate the return within 14 days of delivery, and the product must be in its original condition, with all accessories included. To learn more about the return process and conditions, visit Samsung's Returns and Cancellations FAQ.

How does the Samsung warranty work for Black Friday TV purchases?

All TVs purchased during the Black Friday Sale come with Samsung's standard manufacturer warranty, which covers defects in materials and workmanship. For more details on what is included and the warranty duration, please visit the Samsung Warranty Information page.

Is Samsung TV Plus available on Black Friday TV purchases?

Yes, Samsung TV Plus is available on all compatible Samsung Smart TVs, including those bought during the Black Friday Sale. This free, ad-supported service gives you instant access to live TV channels and on-demand content — no subscriptions or extra fees required. Simply turn on your new TV and start watching right away.

Can I use Samsung Appliance Trade-Up for Black Friday purchases?

If you want to take advantage of Samsung’s Black Friday savings but also have an older or broken TV that needs recycling, then you might be eligible for a Trade-Up Discount. You can get a Trade-Up Discount on select TV purchases until 31st December 2024 - simply select the Trade-Up option before checkout, provide some details about the appliance you’re recycling, and enjoy your discount.

Are the TVs on sale this Black Friday compatible with the SmartThings app?

Most Samsung TVs are compatible with the SmartThings app. SmartThings allows you to control and automate your home entertainment setup, including your Soundbar or any other compatible audio devices, with just your Smartphone. You can also connect to other appliances in your home, like your Samsung Fridge, Washing Machine, Robot Vacuum Cleaner, Soundbar, and more.

Can I get troubleshooting support for Black Friday purchases?

Yes! Samsung Repair Service can help solve any issues you might have with your new Samsung products. You can call customer support, or find certified Samsung technicians to come to your home and help with more complicated issues. You can also check out Samsung Support online to find a variety of user guides to help you solve common troubleshooting issues yourself.

1. Free delivery is available in selected areas within Australia

2. Samsung Finance by Glow: $250 minimum spend applies. Minimum 10% upfront payment amount of the total cart value and monthly payments required. Late payment fees apply. Only available for purchase of selected items from the Samsung Online Store by Australian residents who meet eligibility criteria, consent to an income level assessment and credit check with a Credit Reporting Bureau. Samsung Finance by Glow is provided by Glow Financial Services (Australia) Pty Ltd (ACN 668 894 504), ("Glow") a company registered in Australia with registered office at c/o KReston Stanley Williamson, Level 1, 34 Burton Street, Kirribilli NSW 2061. Learn more.

* Samsung Care Premium will not be available on purchases from 1st of January 2024. Purchases made on or before 31st of December 2023 are still eligible for Samsung Care Premium offerings. Learn more

^ Free delivery is available in selected areas within Australia.

^^ Afterpay allows you to pay for your purchase over 4 instalments due every 2 weeks. For purchases up to $3,000 only. Advertised amount subject to approval by Afterpay.

Latitude Finance: Approved customers only. Minimum spend applies. Equal monthly payments required. T&Cs, fees and charges apply. Exclusions may apply. Available on participating Latitude credit cards only. If there is an outstanding balance after the interest free period ends, interest will be charged at the Expired Promotional Purchase Rate currently 29.99% p.a. (subject to change). Account service fee per month applies (subject to change). Interest may also apply to other credit card transactions or if you do not comply with the T&C’s. Conditions of use set out the T&C’s of the Latitude Gem Visa credit card. Credit is provided by Latitude Finance Australia ABN 42 008 583 588 Australian Credit Licence number 392145. Learn more.