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FAQs

When does the Black Friday Soundbars Sale end?

Samsung’s Black Friday Sale ends Monday 2nd December with our Cyber Monday Sale. These deals are for a limited time only, so get in early to avoid missing out on your favourite Samsung products.

Which Samsung Soundbars are on sale?

Samsung’s full range of Soundbars including dynamic new Q-Series Soundbars, as well as the B-Series, C-Series, and S-Series Soundbars are marked down, along with many more Samsung favourites.

Is there free delivery for Soundbars purchased during the Black Friday Sale?

Yes, all Soundbars purchased online during the Black Friday Sale are eligible for free standard delivery. Additional services such as installation may incur extra costs.

Are Samsung Soundbars compatible with non-Samsung TVs?

Yes, Samsung Soundbars are compatible with most TV brands via HDMI ARC, optical connections, or Bluetooth. However, certain features like Q Symphony work best with Samsung TVs, enhancing the overall audio experience.

Can I use Samsung Finance or Afterpay with Black Friday purchases?

Yes! There are plenty of ways to buy now and pay later this Black Friday Sale. You can learn more about our flexible financing here and Afterpay here.

Are there Black Friday deals for other Home Entertainment products?

Yes! You can upgrade your whole home entertainment setup with exclusive Black Friday deals on TVs, Monitors, Tablets and more.

Can I return or exchange a Soundbar if I buy it during the Black Friday Sale?

Yes, you can return or exchange your soundbar if it meets Samsung’s return policy conditions. Returns must be initiated within 14 days of delivery. Please see our Returns and Cancellations FAQ for more information.

Are the Soundbars on sale this Black Friday compatible with the SmartThings app?

Samsung Soundbars are compatible with the SmartThings app. SmartThings allows you to control your audio devices and TV, use your voice assistant, and play music, with just your Smartphone. You can also connect to other appliances in your home, like your Samsung Fridge,  Robot Vacuum Cleaner, and more.

Can I get troubleshooting support for Black Friday purchases?

Yes! Samsung Repair Service can help solve any issues you might have with your new Samsung products. You can call customer support, or find certified Samsung technicians to come to your home and help with more complicated issues. You can also check out Samsung Support online to find a variety of user guides to help you solve common troubleshooting issues yourself.

1. Free delivery is available in selected areas within Australia

2. Samsung Finance by Glow: $250 minimum spend applies. Minimum 10% upfront payment amount of the total cart value and monthly payments required. Late payment fees apply. Only available for purchase of selected items from the Samsung Online Store by Australian residents who meet eligibility criteria, consent to an income level assessment and credit check with a Credit Reporting Bureau. Samsung Finance by Glow is provided by Glow Financial Services (Australia) Pty Ltd (ACN 668 894 504), ("Glow") a company registered in Australia with registered office at c/o KReston Stanley Williamson, Level 1, 34 Burton Street, Kirribilli NSW 2061. Learn more.

^ Afterpay allows you to pay for your purchase over 4 instalments due every 2 weeks. For purchases up to $3,000 only. Advertised amount subject to approval by Afterpay.

Latitude Finance: Approved customers only. Minimum spend applies. Equal monthly payments required. T&Cs, fees and charges apply. Exclusions may apply. Available on participating Latitude credit cards only. If there is an outstanding balance after the interest free period ends, interest will be charged at the Expired Promotional Purchase Rate currently 29.99% p.a. (subject to change). Account service fee per month applies (subject to change). Interest may also apply to other credit card transactions or if you do not comply with the T&C’s. Conditions of use set out the T&C’s of the Latitude Gem Visa credit card. Credit is provided by Latitude Finance Australia ABN 42 008 583 588 Australian Credit Licence number 392145. Learn more.