SmartThings
SmartThingsSolutions & Tips
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How to use the device
How to add my Samsung Soundbar to the SmartThings app?
FAQ for Samsung Apps & Services. Find more about How to add my Samsung Soundbar to the SmartThings app with Samsung Support.
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How to use the device
How do I recalibrate the Galaxy Watch?
FAQ pour Apps & Services. How do I recalibrate the Galaxy Watch?
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Samsung Cloud Web
How to create and use a passkey
Learn how to easily create and utilise a secure passkey with our step-by-step guide. Enhance your online security today.
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Backup/Restore
How to use Google One to back up your Galaxy phone’s data
This guide will help you automatically back up your Galaxy phone’s data to Google Drive, as well as perform a manual backup.
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How to use the device
Invite members using the SmartThings app
Find out how to invite members using the SmartThings app.
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How to use the device
Use Routines in SmartThings
Find out how to use Routines in the SmartThings app.
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How to use the device
Set up the SmartThings app on your phone
Find out how to set up the SmartThings app on your phone.
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How to use the device
Control your TV and Soundbar using Bixby, Google Home or Alexa
Find out how to control your TV and Soundbar using Bixby, Google Home or Alexa.
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Galaxy SmartTag
Use the Samsung Galaxy SmartTag and SmartTag+
FAQ for Samsung Mobile. Find more about how to use the Samsung Galaxy SmartTag and SmartTag+ with Samsung Support.
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SmartTings Find
Use SmartThings Find with the SmartThings App
FAQ for Samsung Mobile. Find more about how to use SmartThings Find with the SmartThings App with Samsung Support.
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How to use the device
Add and manage devices and appliances in SmartThings
You can add your smart devices to the SmartThings app to control and monitor them with ease. You can also remove devices that you’re no longer using.
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How to use the device
How to add my TV to the SmartThings app?
FAQ for Samsung apps & services. Find more about How to add my TV to the SmartThings app with Samsung Support.
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How to use the device
What to do if the TV that was registered on the SmartThings app disappears?
FAQ for Samsung Apps & Services. Find more about What to do if the TV that was registered on the SmartThings app disappears with Samsung Support.
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How to use the device
How to fix the disconnection between my TV and SmartThings app?
FAQ for Samsung Apps & Services. Find more about How to fix the disconnection between my TV and SmartThings app with Samsung Support.
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How to use the device
What to do when the SmartThings app fails to add my TV?
FAQ for Samsung Apps & Services. Find more about What to do when the SmartThings app fails to add my TV with Samsung Support.
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Connecting the device
My Samsung TV is connected to SmartThings but appears offline when I power off the TV
FAQ for Apps & Services. Find more about my Samsung TV is connected to SmartThings but appears offline when I power off the TV with Samsung Support.
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Connecting the device
Connect devices connected to other services (Google Home, Alexa) to the SmartThings App
FAQ for Apps & Services. Find more about connect devices connected to other services Google Home, Alexa to SmartThings App with Samsung Support.
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Connecting the device
Connecting Bluetooth devices to your phone with SmartThings
FAQ for Apps and Services. Find more about connecting Bluetooth devices to your phone with SmartThings with Samsung Support.
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Connecting the device
Unable to register a Samsung appliance to SmartThings
FAQ for Apps and Services. Find more about being unable to register a Samsung appliance to SmartThings with Samsung Support.
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Connecting the device
What devices are supported by SmartThings?
FAQ for Apps & Services. Find more about what devices are supported by SmartThings with Samsung Support.
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Galaxy SmartTag
About the Galaxy SmartTag+
FAQ for Apps & Services. Find more about the Galaxy SmartTag+ with Samsung Support.
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Connecting the device
Devices connected to my SmartThings hub appear offline
FAQ for Apps & Services. Find more about devices connected to my SmartThings hub appear offline with Samsung Support.
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Connecting the device
Unable to control or see devices registered in the SmartThings app
FAQ for Apps & Services. Find more about unable to control or see devices registered in the SmartThings app with Samsung Support.
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Connecting the device
Unable to register/connect to a Bluetooth device in the SmartThings app
FAQ for Apps & Services. Find more about being unable to register/connect to a Bluetooth device in the SmartThings app with Samsung Support.
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Connecting the device
Some of my online devices appear offline in the SmartThings hub
FAQ for Apps & Services. Find more about some of my online devices appear offline in the SmartThings hub with Samsung Support.
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Galaxy SmartTag
Connect my Galaxy SmartTag with my smartphone
FAQ for Apps & Services. Find more about connect my SmartTag with my smartphone with Samsung Support.
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How to use the device
How to register my device on the SmartThings when it says it is already connected
FAQ for Apps & Services. Find more about how to register my device on the SmartThings when it says it is already connected with Samsung Support.
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How to use the device
How to change the owner of a device registered on the SmartThings app
FAQ for Apps & Services. Find more about how to change the owner of a device registered on the SmartThings app with Samsung Support.
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How to use the device
How to install and use the SmartThings app on my iPhone
FAQ for Apps & Services. Find more about how to install and use the SmartThings app on my iPhone with Samsung Support.
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How to use the device
I am not receiving notifications from devices registered on the SmartThings app
FAQ for Apps & Services. Find more about not receiving notifications from devices registered on the SmartThings app with Samsung Support.
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SmartTings Find
Manage locations and rooms in the SmartThings app
FAQ for Apps & Services. Find more about manage locations and rooms in the SmartThings app with Samsung Support.
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SmartTings Find
Know if SmartThings data remain after a factory reset on my smartphone
FAQ for Apps & Services. Find more about know if SmartThings data remain after a factory reset on my smartphone with Samsung Support.
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SmartTings Find
A device I’ve sold or handed in is still visible on SmartThings Find
FAQ for Apps & Services. Find more about a device I’ve sold or handed in is still visible on SmartThings with Samsung Support.
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SmartTings Find
How to use Find Using Camera to find my Galaxy SmartTag+
FAQ for Apps & Services. Find more about How to use Find Using Camera to find my Galaxy SmartTag+ with Samsung Support.
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SmartTings Find
How to add a family member’s smartphone to SmartThings Find
FAQ for Apps & Services. Find more about How to add a family member’s smartphone to SmartThings Find with Samsung Support.
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SmartTings Find
How to find a registered device or update the location in SmartThings Find
FAQ for Apps & Services. Find more about how to find a registered device or update the location in SmartThings Find with Samsung Support.
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SmartTings Find
Know when a device registered on SmartThings Find is classified as lost
FAQ for Apps & Services. Find more about when a device registered on SmartThings Find is classified as lost with Samsung Support.
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SmartTings Find
Use SmartThings on your Windows 10 and 11 PC
FAQ for Apps & Services. Find more about use SmartThings on your Windows 10 and 11 PC with Samsung Support.
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SmartThings for WATCH
About SmartThings for the Galaxy Watch
FAQ for Apps & Services. Find more about SmartThings for the Galaxy Watch with Samsung Support.
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SmartThings for WATCH
About SmartThings for Watch
FAQ for Apps & Services. Find more about SmartThings for Watch with Samsung Support.
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SmartThings Life
How to register home appliances in the SmartThings app
FAQ for Apps & Services. Find out how to register home appliances in SmartThings app with Samsung Support.
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SmartThings Life
Features of the SmartThings services
FAQ for Apps & Services. Find more about features of the SmartThings services with Samsung Support.
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Settings
How often do I have to make calibration?
FAQ for Apps & Services. Find more about How often do I have to make calibration with Samsung Support.
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How to use
How does SmartThings Find (Find My Mobile) work?
FAQ for Apps & Services. Find more about How does SmartThings Find (Find My Mobile) work with Samsung Support.
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Delete
How can I delete Samsung O?
FAQ for Apps & Services. Find more about How can I delete Samsung O.
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How to use
Can I add, delete or move Samsung O tabs?
FAQ for Apps & Services. Find more about Can I add, delete or move Samsung O tabs with Samsung Support.
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How to use the device
Why does Samsung O differ between devices?
FAQ for Apps & Services. Find more about Why does Samsung O differ between devices with Samsung Support.
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How to use the device
How to get updates on new content in Samsung O
FAQ for Apps & Services. Find more about How to get updates on new content in Samsung O with Samsung Support.
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Others
What kind of service is Samsung O?
FAQ for Apps & Services. Find more about What kind of service is Samsung O with Samsung Support.
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Getting Started
How can I access and install Samsung O?
FAQ for Apps & Services. Find more about How can I access and install Samsung O with Samsung Support.
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General
Will the service that appears on the left side of the main home screen continue to maintain Samsung O?
FAQ for Apps & Services. Find more about Will the service that appears on the left side of the main home screen continue to maintain Samsung O with Samsung Support.
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How to use the device
How to get the most out of Samsung O
FAQ for Apps & Services. Find more about How to get the most out of Samsung O with Samsung Support.
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How to use the device
Is Samsung O content for all ages?
FAQ for Apps & Services. Find more about Is Samsung O content for all ages with Samsung Support.
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Get Started
How can I switch to Samsung O?
FAQ for Apps & Services. Find more about How can I switch to Samsung O with Samsung Support.
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Getting Started
How to solve Samsung O app problems
FAQ for Apps & Services. Find more about How to solve Samsung O app problems with Samsung Support.
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SmartTings Find
How to use SmartThings Find to locate a lost S Pen Pro
Use the following instructions to use the SmartThings app to locate a lost S Pen Pro.
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Settings
How to stay signed in or out of your Samsung.com account
Learn how to manage your Samsung.com account login status to stay signed in securely or sign out.
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Security
How to synchronise OneDrive with your Galaxy device
The following instructions explain how to sync the My Files app with OneDrive.
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How to use the device
The updated recycle bin feature in My Files on Galaxy devices with One UI 6.0
This guide teaches you how to delete and restore files using your phone or tablet's My Files, Gallery or Voice Recorder app.
